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SYSTEMS INT�GRATION AGREEMENT �
* � behveen �' �. ,
SCC,INC. .
5710 FLATIRON PARKWAY
BOULDER,COLORADO 80301-5727 •
and
PTTHIN COUNfY AND ASPEN-PTfHIN COUNTY EMERGENCY -
TELEPHONE SERVICE AUTIiORTTY . �
y .
This Systems Tntegcation Agreement("SIA")is made by and betwcen PITKIN COUNfY,a body politic,and the
ASPEN-PITKIN COUN7`Y EMEAGENCY TLLEPHONE SERVLCE AUTHORtTY,a separate Colorado legal �; j�•'. `�'
,�'
entity("CUSTOMER"), and SCC INC.("SCC"),a Colorado corporation,for the purposes of supplying certain
computer hardware,software and services,("SYSTEM'),as fuRhar defined herein. �
Following tha CUSTOMER's bidding and seie�tion process as well as negofiations between CUSTOMER and SCC, .
the CUSTOMER has agreed to ecqaice end SCC has agreed to provide the SYSTEM. It is SCC's intention to :
provide standard products and suppoA services to the maximum extent possible m rt�aet the CUSTOMER's IR
requirements as generatly outlined in the CUSTOMER's Request for Pmposal ("RFP') and SCC's proposal ` �'
including all written addendums and correspondence specifically addressing SCC's proposaL j' `
i
Section 1 ��'�
DEFINITIONS
1.1 TANDEM HARDWARE: The Tandcm manufactured,Guardiatt based computer,and the components
included within,including any communications controllers, storage disks, and related attachecI system
components such as ]inc printers, and tape drives, more fully describe,�l in Tandem's Standard
Dacumentation and listed in Exhibit A,Part 1,Subpart A.
,. { .
1.2 TANDEM PC'S: The persona!computers provided by Tandem to SCC for use in the workstations and
related attached worksWtion components sucfi as printers,monitors,pointing devices,etc.,more fully
described in Tandem's Standard Documentation and listed in Exhibit A,Pazt 1,Subpart$.
13 OTI�R HARDWARE: Other equipment,furniture,and hardware provided by tlurd party manufacturers, �
procured by SCC and provided by as part of the SYSTEM, more fully described in third party `'}
manufacturers Standard Documenfation and listed in Exhibit A,Pert 1,Subpart C. !� .
1.4 APPLICATION SOFTWARE: SCC's stxndard application softwaro, i.e. lhe most curreint version of
+ PREMIER Computer Aideil Dispetch,PREMIER Jail Management Software,Graphic Geofile Mana�er, �
Advanced CAD Workstation or other SCC standard products,more fully describecl in SCC's Standard
Documentation and listed in Exhibit A,Part 1,SubpaR D.
i
1.5 CUSTOMIZED SOFTWARE: Special programming to be pmpared by SCC, third-party vendors or
programmers,to be integrated with SCC's standard Application Software,more fully described in Exhibit •
A,Part 1,Subpart E,and subsequent change orders agreed to by the padies.
� i 1.6 TANDEM SOb'TWARE: The Guazdian based operating system and utility software for!he TANDEM + �
HARDW{�RE,mare fully descdbed in Tandem's Standarci Documentation and listad in Ezhibit A,Part �,;�
� 1,Subpart F. j;;;
t�
� 1.7 QTHER SOFTWARE: Additionai software programs not owned,licensed or sublicensed by SCC or '
Tandem,but are other monufacNrers standard products('shrink wrap")procured for CUSTOMER and �.� �
which CUSTOMER is subject direcUy to the terms and cornlitions of the mnnufacturer. Those OTHER �+� �
� SOT�'fWARE programs are uare fully describect in Exhibit A,Part 2,SubpaR G,
( 1.8 HARDWARE PRODUCTS: Includes TANDEM AARDWARE, TANDEM PCS, and OTHER �.� '
- HARbWARE,collectively,as described in tfie above definitions. !
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' 1.9 SOFTWARE P1tODUCTS: Includes TANDEM SOFPWARE, APPLICATION SOFTWARE, , ,
* CLTSTOMIZED SONTWARH, end OTHER SOFTWARE, collectively, as described in the above . � �
definitions. •
Sectian 2 �
- THE SYSTEM ,
2.1 ComQonents. Subject W any changes adoptecl pursuant to Section 8 heroof,the SYSTEM shall consist of ��i' ,,
, the components listed in Exhibit A, Part 1 hereto, entitled'Specifica6ons of the SYS'I'EM". Hardware ar '
programming items prcviously or independently obtained by CUSTOMER aro not considered part of th�SYSTEM �. ,�'"'r,.
unless specifically provided for in Exhibit A. SCC shall coo�dinate the ordering,delivery,and installation of the ` `�'•,�
items supplied or procured by SCC or SCC's tidrd-party vendors or programmers. t• �
Y �
2.2 Stucifications:Performence Criteria. Part 2 oE Exhibit A describes the design end Cuactiona(specifications J ,.
for the SYS1'EM(the°DESIGN AND FUNCTIONAL SPECIFICATIONS"). Part 3 of Exhibit A sets forth the i
performaace criteria(the"PEIZFORMANCE CRITERIA"). M • ' .
23 Documentation. SCC shal(provide docwoentation for the SYSTEM as listed in Exhibit A,Pad 4. Unless c ,{
' otherwise noted in Exhibit A,PaR 4,one set of documentauon will be provided to CUSTOMER. i i%`
�'
� Section 3 -
+ HATtDWARE ACQUISIT70N
3.1 SCC Qrder and Deliverv Ob(igations. Alt HAItDWARE PRODUCTS shatl be ordered by SCC in time
� � to comply with the ttquirements of the Integration Schedule,defined in Exi»bit C of this Agrcement,based on the
j ordinary and customaiy delivery schedules of the vazious manufacmrers of the HARDWARE PRODUCTS.
'I 3.2 Risk of T.oss. The risk qf loss to each of ihe AARDWARE PRODUCfS s6a11 remain with SCC until �
idclivery and acceptaoce of tbe HARDWARE PRODUCTS as defined irt Exhibit B,provided fhat reasonable care
' . } shall be taken by CUSTOMER ta avoid risk of loss efter delivery and before acceptaace. Following acceptance
of each of the HARDWARE PRODUCTS,the risk of loss shall pass W CUSTOMER.
! 3.3 CUSTOMER's Obljgations. CUSTOMER shall prepere at its own expense its installation site in
� accotdance with the uieements ified in Exhibit G. As of CUSTOMER's site re
mq spec part p paration,CUSTOMER
= shall install eny requirect eabte,andlor cable paths,tetephoneldata circuits,eteetrical powet,and environmental
' equipment. CUSTOMER s4all be responsible for tfie order,detivery,ead iostallation of the items svpplied or
i ohtained liy itself.
i�'
3.4 Transfer of Title. Title to HARDWARE PRODUCTS procured or obtained for the CUSTOMER for �
�� integratian inW the SYSTEM shali transfer to CUSTOMER upon delivery W CUSTOMER. My defects in the ''
hardware wilt be addressed as provided'u Se,ction 12. }
' 3.5 Ongoing Maintenanee. CUSTOMER agrees ti�at as long es SCC has any obtigation to maintain aud support
! the APPLICATION SOF1'WARE, CUSTOMER will procuro maintenance end support of the TAIYDEM �
` HARDWARE through a computer bardware servioe company approved by SCC, which approval shall not be f ,
� unreasonably withheld. For CUSTOMER's conveoience, the current form of maintenence agreement used by j;
Tandem is attached as Exhibit H.
�'.
+ Section 4 ! �� . -_
SOF1'WARE LTCENSE � i
'I 4,1 License of APPLiCATtON SOFTWARE. SCC shall license its APPLICATION SOFfWARE ta
`� CUSTOMER sod CUSTOMER shall Iicense the APPLICATION SOFTWARE from SCC in accordance with SCC's J
Standard Software License Ternu in the form attached to this Agreement as Exhibit E('SCC Master License
� Agreement'). '
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4.2 Licensa of CIISTOMIZED SOFTWARE. Untess otherwise agreed to by both paAies,the license of eny , . .
� CUSTOMIZED SOFTWARE will ba induded in the terms and conditions of SCC'S Master License Agreement. ,
4.3 LicensenfTANDEMSOFTWARE CUSTOMERac]mawledgesthattheTANAEMHARDWAAErequires '
software wiuch is operating system saftware and utility software,the TANDEM SOFI'WARE,end is proprielary , ;.
to Tandem.C[JSTOMER agrees to execute Tandem's t6eu cu�t licenu agreements,ffie most current form of • -
. which is ettached to this Agteement as Exhibit F. All orders placed by SCC on betialf of CUSTOMER,will be ;'r
considered as involdng the ternu of that license agreemeuL CUSTOMER agrees not to iransfer,fuAher sublicense,
provide or othenvise make available the TANDEM SOFTWARE or any poAions of it. ; � �
�`._�'?'i,:;jd.•
4.4 i;�se of OTHER SOF1'WARE. CUSTOMER acicnowledges that OTHER SOFTWARE not covered �;,, .
under either SCC's Master Liceose Agceement ar Tandem's license agreement is subject to the manufacturers '�
liceose tertns and conditions and that CUSTOMER agrees w be bound by the terms end conditions of such
license(s). In the event CUSTOMER desires SCC to procure othec sokware products available in"shrink wrap"
form for use with the SYSTEM,CUSTOMER agrees W abide by the license terms required by the manufacturec j�
Except for"shrink wrap"sollware,SCC will provide writteo notification af such licenses. y� :
t' `.
4.5 Software Maintenance. Unless othenvise agreed to,at the eacpiration of lhe warranty periad for the �1; i"•
APPLICATION SOFI'WARE under the SCC Master License Agreement, CUSTOMER will execute SCC's i :'.
Standard Softwsre Maintenance Agreement,es shown in Exhibit H.Part 1.
Section 5
IlVTEGRATION SCHEDULE
S.1 inte�ration Schedule. Exhibit C hereto,enti8ed.'INTEGRATION SCHEDULE",sets forth the projxted i '
` schalule fat creation,instaliation,and inte�ation of the SYST'EM. Inctuded in Ihe Integntioa Schoduk are key '•
oecurrences,wch es the procurement of components,stsges of development tasks,installation,end the completion
of aeceptance tests. Natwithstanding auy interim key occucrences or dates in the Integration Schedule,SCC agrees -�
' to have the SYSTEM ready for Final Acceptance by the date shnwn in t6e IntegnGon Schedule.
5.2 Excusable Delays_ Either puty shal[be ezcused from detays in perFortning or from its failure to perform
hueunder ro the eztent that such delays or failures result from causes 6eyond the masonable control of such paRy, �
including delays ia the Integcation Schedule csused by the uoavailability,or delays ia site pcepara6on or shipment : �'
of third-party hardware or programming:provided that,itt order to be excused from delay or failure to perform,
- the party responsible for the mettu causing the delay shall act diligenqy to remedy tha cause of such deley or ��;
.� .
failure.
53 Justments. SCC and CUSTOMER shall meet at puiodic intervals to adjust the 7ntegretion Schedule to i
take into account parmitted or eaccused deleys in the Integration Schedule necessitated by eithw paRy.
Section 6
COMPLETION AND ACCEPTANCE , -
6.1 SYSTEM Acceptance will occur in three phases 8s follows: :.'
6.1.1 HARUWARE PRODUCIS and TANDEM SOFTWARE Acceatance. Fach of tF�e HARDWARE '�,
PRODUCTS and the TANDEM SOFfWARE will be accepted by CUSTOMER upon delivery to j��
CUSTOMER'S site and the satisfactory completioa of the applicsble manufacturers standard published �1 _
dis�uostic tests. Aceeptance of HARDWARE PRODUCTS and TANDEM SOFTWARE may not occur <I:� `
at the same time,but will occur at various times during the project as indicated in the Integntion Schedule, '` �
�.:
� Exhibit C. ' '
i 6.1.2 Functionxl Aceeptance of APPLICATTON SOFTWARE.Afrer installation of the APPLICATION !�i'�
. SOFTWARE.SCC will demonstrate that it will function according ro SCC's published dceumentation. ;•�.�.
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, � REV 3.27.91 12:40 Pil'KIN COUM'Y PAGE 3 � ��, �
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6.13 FunctionalAccentanceofCUSTOMIZF�DSOF7'WARE. CUSTOMIZEDSOb'I'WARE,including
the intecfacea describecl in Ex6ibit A will function according ro the functional specifications agreed upon
end as described in Ezhibit A,Part 2,Subpart A.
x .
6.1.4 Final SYSTEM�cc�,ptance. Final SYSTEM Acceptance will occur after the pheses of Acceptance : ;.`
as outlined above Gave 6een met,and the SYSTEM meets the Functional Specificacions and reiiability and • '
performsoce criteria established in Exhibit A,Pect 2 and Pert 3,as demonstrated by the tests as specified
in Exhibit B. If a wcitten no8ce of rejectioq is not received by SCC with 30 days of completion of the ,,
Acceptance Plan in Exhi6it B,the SYSTEM shall be deemed accepted by CUSTOMER.
; ,
6.2 Proiect Materials. After Final System Accepmnce, Projxt Materials developed by SCC, incl�ding .
configuration data,spxifiwtions,acceptance test results,and such other materials conceming che SYSTEM wiii ' r '
be pmvided W CUSTOMER. Except es otherwise provided in ffiis Agreeicennt,the Project Materials shall becoate
the property of CUSTOMER upon completion and acceptance of the system,provided chat SCC may keep a copy �:`���';;`�:i:•
and,to the extent othenvisa not prohibited by this Agreement hereof,use the Project Maierials at its discretion. � +
�:< .
Seetion 7 �'
PAYMEIVT '? ..
;'>
'. 7.1 Price,Cher�es.and Reimbursable Ttems. Exhibit D heceto,entitled`Payment Schedu(e",sets fodh the � �
- prices and charges to which SCC sha[I be entitled hereundec upon attainmeat of the corresponding milesto�res. -
!
� 7.2 Securitv interest. CUSTOMER hereb rants SCC or its w tie s, a securit interest in the �'' �j'
i Y B PP K) Y �:�,
� HARDWARE PRODUCTS for the prompt and full payment of the SYSTEM. CUSTOMER shall ezecute and :�;,�,,
deliver financing stafements and otha documents reasona6ty requested by SCC or its supplier(s)to perfect or further j: .
evidence the security interest grented. SCC shall terminate its securiry interest end my cisims to the HARDWARE
PRODUC'CS as collaterel upon payment of the entire SYSTEM.
73 Terms• CUSTOMER will pay all invoices in full wit6in 30 days of invoica data. Iate payments will
• accrua interest at the maximum lawful rate,not to exceed 156 per month interest on atl late amonnts.
i
- 7.4 Tazes. Prices are exclusive of all taxes,and GUSTOMER is responsible for any and a(I fuleral,state,
local or any other sales,withholding,use,inventory or similar tues. CUSTOMER agtees to pay eny tax or other
" govemmental charges resulting fmm this Agreement unless,prior W slupment of products,or pro�ision of services,
� CUSTOMER provides certificate of exemption from such applicabla tanes due.
• '� Section 8 �
,{ INSTALLATION DEPENDENCIES
`_� r.
�
�� 81 Installation Denendencies. CUSTOMER agrees to do the following,tl�e completion of wttich shal!be a �
't condition precedent W SCC's obligations ro perfartn t6e inslallation and integcation of the SYSTEM. �
� 5.1.1 Conhact with and arrange fot all rsquired non-SCC infarmation intedaces md service to 6e
avaiiable at the time SCC is scheduled to install those interface poetions of the SYSTEM as shown in the
;� Integration Schedule, t
:.i �. .� 8.1.2 Prepare CUSTOMER's installation site and provide electrical, physical, environmenta! and
communication at t6e installation site(s)in the manner required by the various manufactumrs of the
HARDWARE PRODUCTS;as required by Exhibit G;end as masonably suggested by SCC. ; , '
8.1.3 CUSTOMER is msponsible fot all permits,liceuses,fees and notices imposed or requirec)for site �
preparatioa
i
r,� 8.1.4 Maintain a[I systems with which the SYSTBM will intcrfsce in good wodring arder and repair aod -
_-'; in their current condition so iLat interface requirements remain wnstant thmvghout SCC•s installation end , �
il`� testing of the SYSTEM,pmvided however,CUSTOMEA may c6ange interface requirements provided en
.;y oquitable adjustment is wade in the SYSTEM Price az�d Integntion Schedule to compensate SCC for its �
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REV 3.27.9t 12:40 p[CK[N COUNTY PAGE 4
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additional expenses end to aIIow additional time arising fram the change in interface requirements, in
accordaoce with!he change process in Section 9.1. ., , '
p . • .
8.1.5 CS�stomer shalt provide SCC with the address data bsse to l�e loeded into the efata base for the SCC
CAD System in a digitized form on a nine-track magnetic�ape cartridge or other medium compatible with
the SCC CAD System. SCC sLall no obiigation to provide any field work ot to otherwise verify tha
aceuracy of deta supplied m it by Customer. Customer shall verify the aecuracy and completeness of data
cottveRed to tha SCC CAD System. ...
.�
8.2 ela s. For delays by CUSTOMER in performing its obligations under ibis Agreement,SCC shall be .' �.< -
�� ';;
excused from dmely performance of its own obligafions,to the extent its oua performance is delayed, and r '.� �
CUSTOMER ahall be respoosible fot any additional expense incurred by SCC from the CUSTOMER's delay. Y .
Section 9 i
CIiANGES
9.1 Review of Progosed Ct�anees. It is mutual(y ulrnowledged that c6anges in the HARDWARE PRODUCPS, � .
SOFIWARE PRODUCTS, Integralion Service Specifications, Perfocmance Criteria, Acceptance Test Plan, ; �,
- Integration Schedule,or pricing and payment structure'for the Integration Services may be desirable,in light of ; -�'
� ach�at eaperience gained ia the courae of creation,installation,and inttgration of the SYSTEM,or as CUSTOMER �'.,,;.
i redefines its needs. Accordingly,either party shall be entiUed to propose chenges to such terms by written notice -•� ;
at any time delivered to the other party. The parties eg�ea to consider each such proposed chat�ge in good faith,
and to eccept equitable adjustments whem appropriate,using SCC's p�vailing rates. If such a proposed change
is accepted,it shall be raluced to a written Change Order and sigeed by bolh parties. Payment for Cha�ga Orders
shall be payable within 3D days of invoice indicating completion of the services.
9.2 Termination bv CUSTOMER If NecessarY Chanee Declined. If CUSTOMER proposes a change upon '
p which the parties csnnot reach agreement, and CUSTOMER in good faith beaieves its change is feasible anJ r �
necessary for the SYSTEM to mcet its opecational objectives,CUSTOMER may(at its discretion)temnnate this �
' Agreement, provided ttiat it compensates SCC far all costs attributabie ro the pmject incurred priot to such �
ternunation.
3 9.3 No Termination If SCC's Chanee Declined. If SCC proposes a cfiange upon which the parties cannot reach
agreement, SCC shell nonetheless continue co render performance uader this Agreement in accordance with its
� (uochanged)tecros and conditioos.
. �.
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'� Section 10
� PAT�NT AND COPYRIGHT IlVDEMNIFICATION k
� i
� 10.1 SCC will defend,at its own expense,any action brought against CUSTOMER to the extent that it is baseil
S on a claim that any product supplied by SCC infringes a United Smtes pateat or copyright,and will pay any costs � ,
`' and damages fmally awarded against CUSTOMER in any such action which are attributsble to any such claim or
'� incurred by CUSTOM$R through settlemeat of auch claim. However,such defmse snd payments are subject to j
I
� ! the conditions that: , , '
� 10.1.1 SCC will be notified prompt(y in writing by CUSTOMER of any such claim;
�
]0.1.2 SCC will have sole control of the deEense and all negotiations for aay settlement or enmpromise;
j 10.1.3 CUSTOMER will reasonably nssist SCC in tbe defense of eny such claim;and,
� 10.1.4 s6ould any pzoduct become(or in SCC's opinioa be lilcely to become)the subject of any such
claim,CUSTOMfi$wili permit SCC,at SCC's option and expense,to(i)procure for CUSTOMER the
'i right to continue using such product;or(ii)raplace or modify such praiucl so that it betomes non-
infrin ' while rovidiu functiona(1 uivaleut formance; o� m eacce t fo�Licensed Products � �
b`�B P S Y e4 P� C..) P
:j licensad on a uanthly or olher cxurring 6asis,grant CUSTOMER a refu�for such product as Jepreciated
'-� and aceept its return. -
�� 10,2 SCC wiil have no liability to CUSTOMER under any provision of this Section with respect lo aay daim ;
of patent or copyrig6t infringement which is based upon the 1)combination of any produM with any other product
���1 .
I
�
�:� REV 3.27.91 12:40 PCCKIN COUN7'Y PAC6 5 *;
_� �x�� .-�
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� j• � ! �ft�•r' .a. . � "-e� �i
. �` ����,�/�` ����fy�tw�:43l�'{����`� 5•.r' > '�„E�� ��.;?� J84� s`�Li e... `��. �f����`e.'xf�� . � Jr�ttpF�c' �;
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.• -
or program not fumished by SCC,or 2)any modificatian of a produd by a party other thrm SCC nr 3)tha failure
to install an update or revision promptly.
a ]03 THE FOREGOING STATES THE ENTIRE LIABILITX OF SCC,AND THE SOLE AND EXCLUSIVE
REMEBY OF CUSTOMER, FOR INFRINGEMENT OF 1NTELLECTUAL PROPERTY RIGHTS BY , • •
PRODUCTS OR SERVICES. •
Secfion 11 ,
CONk'IDENTIALITY
111 Protection of Confidentiel7nformatinn. Should eit6er party discloae any of its confidential informetion to t,.r .
the other parly for any purpose in ennnection with this Agrcement,the party receiviag the confidential inforroation
shall(a)maintaia it in confidence,(b}use at least the same degree of care in maintaining its secrecy as it uses in :��.,{�` �
:: i�_
� maintaining the secrecy of its own proprietary,confidential aod trade secret information,but in no event less that .
a reasonable degree of care,(c)use it only to fulfil!its obliga6ons under this Agreement unless hereafter agreed '
in writing by the other party,and(d)de]iver to the other pazty,in eccordance with any reasanable req�est from the ;
other party,all copies,notes,�ckages,diagrartts,computer memory media and all othet materials containiag any j
portion of the other party's wnfidenHal informatioa
k 11.2 I.imitation on Oblieation. Neither party shail have an obiigatian with respect to any portioa of the '{
confid�tial infortnation of the other pazty which(a)was imowrt or independeptly developed by such party before i!i'
� receipt,direct]y or indirecHy,from the other party,(b)is lawfu]ly obtained,directly or indirectty,by either party + �
�; from another pany under no obligation of confidentiality,or(c)is or beaomes publicly available other than as a
result of an act or failure to act by tha reaeiving pazty or its employees. Neither pady shall disclose any poRioa
` of the con6dential information to any person except those of its agents or contractors having a neeJ to know such �
portion to accomplish the pucposes contemplated by this Agreement,and strictly in accordance with tbe temss of
this Agreement,and shalt tr.quire each employee,agent or contracror,before receiving direct or indirect access to �.
the Confidential Infomtation,to acknowledge the confidential,proprietary aad trade secret natute of the Confidentisl :
' 'i Infortnation to agree to be bnund 6,y the confidential obligations under this Agreement �
I. •
- ._ .� Sectinn 12
� LIlVIITED WARRANTY
�. 12.1 Hardwere Warranties. Except as othenvise provided for in this Agreement,SCC will pass through to �
CUSTOMER ali warraaties received from manufacturers of HARDWARE PRODUCTS. The TANDEM
� HARDWARE warranties are as set forth in Schedule B of E�chibit H,Part 2. SCC makes no representations or
,� warranties with respect ro the functioning oF the HARIIWARE PRODUCTS ezcept that the AARDWARE
;;:� PRODUCT'S fuuctionality,when operating in accorclance with the manufacturer's publishecl user manuals and
'::i specificatioas,is compatibie with the SOF7'WARE P$ODTJCTS and will meet the SYSTEM requirements per
+-� Exhibit A,Part 2 and Pad 3. SCC s6a11 provide its reasonable cooperaGon to enable CUSTOMER to realize the •
benefits of sny such warrsnty.
'�' 12.2 Jnteeration Services. SCC warrants that it will reader the Integration Se[vices in a professional and
workmanlike mamier.
:;� '
`.:� 12.3 SYST'EM Warrantv. SCC funher wacrants tLat the SYSTEM,when completed following the instaltation
:t anJ acceptance of ell HARDWARE PRODUCTS,will satisfy the Acceptance Test Plan in all material respects.
,�� SCC does not watrent that the SYSTEM will operate uninterrupted or error-free. As CUSTOMER's exclusive "
� remady for any cmteris!failure of the SYSTEM to satisfy the Acceptance Test Plan,SCC shall usa its reasonable
;;; efforts to curo or correct such failura through further programming services or,W the extent pemtittecl without
� further cherge by the vendors of the putinent HARDWAR$PRODUCTS,the replacement of equipment with
� exchangeabfe parts or devices of lika value. If, after a reasonable period of time, SCC determines that the i;
,--=:� SYSTEM cannot satisfy the Acceptance Test Ptan in ali material respects, SCC shall,ai its sole option,offer
CUSTOMER the SYSTEM as it exists and edjust the charges for its Tntegration Services to reflect any reduction
in function and performance. If such offer is unecceplable,both parties shall negotiate in good faith with respect
.;t' to possible changes to the SYSTEM. If agreement cannot be reached oa any such change,SCC shall refund any
"` amounts paid for the Integration Services, and CUSTOMER shall simultaneously return or destroy ali Project
.r�LS.�,y.
, �}n�
`:,F�'-y+�.�,. .
4n�
:_.�s,' REY 7.27.91 12:40 PR'KIN COUNfY PACE 6
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Materials and thereafte�cease all further use tfiereof. This warranty shall remain in effect until 1 year after -�z�t}jj't�,`s1!%
completion enJ acceptance of the SYSTEM (the "SYSTEM Warranty Perial"). This warranty is expressty
conditioned upon(i)hardware and programming supplied by third parties or by CUSTOMER conforming to their
technicaf,functional,and perfocm�oce specifications and criteria,and(ii)the absence of any aiteretion or abuse of
L ; the SYSTEM by CUSTOMER or its personnel,except aa disclaimed betow.
..
12.4 THE FOREGOING EXPRESS WARRANTI&S ARE IN LIEU OF ALL OTHER WARRANTIES, '
EXPRESS OR IMPLIED, AND THERE ARE NO OTHER WARRANT{ES, iNCLUDING IMPLIED .
WARRANTIfiS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,MADE W1TH
. RESPECT TO EITHER THE HARDWARE PItODUCTS,ANY SOETWARE PRODUCTS OR THE SYSTEM.
, WARRANTY REMEDIES PROVIDED BY THIS AGREEMENT OR THE HARDWARE PRODUCT , .
MANUFACTURERS ARE THE SOLE AND EXCLUSIVE REMEDIES OFFERED. •' r
Section 13 '
LIMITATION OF LIABII.TTY �• `;�'�, •
t:a
13.1 Exclusion of Co�uenGal Damaees.Etc. In no event she11 either paRy be entitled to indi�ect,incidental,
or consequential damages,including lost prnfits,based on any breech or default,or any negiigence,of t6e other
pady. i;,'
" 13.2 Maximum Liahilitv. Except as provided in Section 20,Irnitmnification, SCC's entire liability for any ��
, i.
claim conceming its perfom�ance or nonperformance in connection with the Agneemeat,including any negiigertce, ��. ,a
; shatl be limited to oae hundred percent(100%)of tl�e amount paid to SCC under this Agreement for Integration � ='
Services. 1N NO EVENT WILL SCC BE LIABLE FOR ANY SPECiAL,INDIRECT,PUNITIVE,INCID&NTAL �'�+�!�,-�:.
OR CONSEQUENT7AL DAMAGES,WHETHER BASED UPON LOST GOODVJILL,LOST PAOFITS,LOSS :'' �
OF USE OR PERFORMANCE OF ANY PRODUCfS OR OTHER PROPBRTY,LOSS OR IMPAIRMENT OF
DATA OR SO�'TWARE,OR OTHERWTSE,AND WHETHER ARISING OUT OF BREACii OF EXPRESS OR '
IMPLIED WARRANTY OR CONTRACT, TORT (1NCLUDING NEGLIGENC�, STR7CT PRODUCC
LIA81LlTY OR OTHERWISE, REGARDLESS OF WHETHER SCC HAS BEEN NOTIFIED OF THE
POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGES COULD HAVE BEEN REASONABLY
FORESEEN HXCEPT ONLY IN THE CASE OF PERSONAL INJURY WHERE AND TO THE EXTENT THAT ' +
� ' APPLICABLE LAW REQIIIRES SUCH LIA81L1TY.
133 Allocation of Risk. THE PROVISIONS OF THIS SECTION 13 AND THE WARRANTY,LIMITATION �
OF LIABILITY AND LIMITATION OF REMEDY PROVISIONS OF ANY EXfI1BIT AND AMENDMENT,
WHEN TAKEN TOGETHER,ALLOCATE THE RISK OF A FAILURE OR DEFECT OF A PRODUCT OR
SERVICE BETVJEEN SCC AND CUSTOMER,AND ARE AN ESSENTIAL ELEMENT OF THE AGREEMENT .�
BETWEEN SCC AND CUSTOMER.
� �
SecGon 14
k TERM ANp TERMINATION
F 14.1 Term. The term of this Ag�ement shalt commence on the Effective Date and sha]!cnndnue in effect
� ihrough Finat SYSTEM Acceplance and payment by CUSTOMER of all amounts due and payable,unless sooner �
terneinated hereunder,except as providai for in Section 15.10.
:� I4.2 Termination on Default. This Agreement may be terminated by either party in the eve¢t of a default by �
� the other party on its obligarions hereunder,inc]uding,without liqutation,(in the case of a default by CUSTOMER) ��
any failure oE the CUSTOMER to essume and perform its responsibiiities,W supply the facilities for which it is
responsible,or to m�ke payrs�nt when due in accordance with this Agreement,aad(in the case of default by SCC) �' '
� any impermissible or unexcused failure to complete the SYSTEM withict 30 days of the date estabiished in the
jintegntion Schedule.
�
� 14.2.] In the event that either party commits such n dcfault,the other party shall so notify the defaulting '
,'� party in writi�g(and,in such notice,irnlicate the naturo of the default ead the assertioa of fhe aggrieveii
� party's risht to terwinate). The aggrieved party may(at its discretion)suspend further perFormence in �I
. i whole or ia part following the issw�nce of such notice,except insofar as the failure to continue performence �
..
,„i
�ri�
REV 3.279t 13:90 P[iKIN COUNI'Y PaGE 7 � ,
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`S4� ij,�
� �.. i .y.'.��4r�..�a��i��,� �' �. .12"' r�"�N` �.�.
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� ,. . . ��,a,��,:.l�,`a._ , qs-k��.'�[.H:���i�s�,. ���'�.���+: ,.:.d�r_. ..'"��._ . . ._`k��� . �` ���..�1_.`
would cause irreparable injury to the defaulting party's existing opewtions. The defaulting party shall have
30 days fallowing receipt of such notice to provide a plan to curo such default. If such default remains
uncured after 30 days,or such period as may othecwise be agrced ro in the plan to cure,the aggrieved ,
party may terminate this Agreement by sending further notice W such effect,effxtive immediately. .
r� '
14.2.2 In the event of termination upon default of CUSTOMER,SCC sha11 recover payment(including '
all retainage)for all HARDWARE PRODUCTS, SOFTWARE PRODUCTS,and Integcation Sewices � -
provide through the date of termination,including items delivered through the date of terminatian,whether -
or not such payments are othe:wise due and payabla Upon such tem�ination,CUSTOMER shall retum �. !�
or destmy all confidential information it may heve and thereafter cease all further use thereof.
,,,,.�. .
14.2.3 In the event of terminalion upon default of SCC, CUSTOMER may retain all HARDWARE '.�
; PRODUCTS delivered and paid for through the date of temtina6on,including e complete copy of all .
� Project Materials that the project manager of SCC has on hand as of wch date. SOFTWARE PRODUCl'S
may continue to be used according to the terms end conditions of t6e rospective license agreemenls defined
� i in Section 4.
14.3 SCC will provide to CUSTOMER a Performance Bond issuul by a mutually agreeable suroty guaranteeing :
,.-} the faithful perfo[mence of the work in accardance with the tecros of this Agreement. The performance Bond shall
ezteod through Final SYSTEM Acceptance and will be retumed to SCC within 30 days after Final SYSTEM i
? Acceptance. In the event of an alleged existence of a condition triggering payment under the Performance Bond,
' Customer shall provide both SCC and Tandem with written notice describing the alleged condition anJ allow at least
,� 30 days for SCC and/or Tandem to provide a muWally agreeable plan to cure such elleged condition.
� Section 15
GENERAL PROVISIONS ,
' 15.1 Fortn of Agreement. The parties entire agreement concerning tLe SYSTEM consists of(i)this Agreement,
� (ii)the exhibits to Ihis Agreement, (iii)correspondence directed W the CUSTOMER regazding SCC's Proposal � '
signed by a corporate oFficer,(iv)SCC's Proposal and(v)written Addendum and Errata W the RFP,(vi)the RFP.
Tha paRies agieement conceming the SYSTEM shall be interpreted by taking all documents as being cumulative
and reading them together,but any contradiction between or among any of the documents comprising tha parlies
' '$ agreement shall be resolved by giving the documents priority in accordancs with how they aze listed in this Section �
a 15.1 with documents listed earlier having priority and controlling over documents listed later. I
-+ 15.2 Non-Exclusive. SCC is engaged in the business bf providing systems aoalysis,integtation services,and
contrect p[o�amming to a variety of wstomers,and nothing in this Agreea�ent shall prevent SCC from using its
;� and its personnei's geaeral skills in pursuing such business with eny other customer on any other terms,whether
' ,� or not similar to those provided under this Agreement. SCC shall be free to use and disclose in such busioess
pursuits any data-processing or information-processing techniques,concepts,or ideas embodied in the SYSTEM
or othanvise developed or learned by SCC in the course of rendering the Integration Services.
153 Indecendent Conhactor. SCC is acting as an independent contractor and not as an agent,distributor ot
representative of the CUSTOMER for any purpose.
- �
� 15.4 Assienment. As a condition precedent to work performed under this Agreement,CUSTOMER shatl not ( , . �
have the right to assign all or any portion of its rights and licenses granted hereunder or detegate any obligations
` + assumed under this Agreement,and aay attempted assignment or delegation shall be null and void. Either party i.
� shall Lave the right to delegate matters to such subcontractors as are approved by the other party,which approval
' shall not be unreasonably withheld. The subcontractors end suppliers disclosed in SCC's Proposal are deemed
� accepted by CUSTOMER and are not subject ro further approval. ,
1 15.5 Governine Law:Severability, T'his Agreement and all exhibits,attachments or addenda shall be interpreted �
under the laws of the State of Colorado. If any of this Agreement and al1 e�c6ibits,attachments or adJenda or tha
� application of any such provisions shall be held by a caurt of competent jurisdiction to be contrary to law,the �
i remaining provisions shall remain in full force and effect.
',I
.j.
" �
`��
REV 3.27.91 12:40 PII7CQJ COUNTY PAGE 8 �;;�F�.
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` °�•,"p'.�}�S��i��U.a.��• . �''iif�.�`,`xA�lt..���'�� . r.- _. -,�.._. . 1: .... . . . ._. �`'"„}E1��; r,.
I5.6 Notices. Notices shall be in writing and deemed given when personally delivered or when deposiled in the
Unita!States mail,first class postage prepaid,return rxeipt requested,addiessed to the peison to whom notice is
given at the eddresses set forth below or at any other address designated by noGce by a paity: , ,
� ff to the CUSTOMER: '
Mr.Brent Finster
pspen-Pitkin County Communications Center .
506 E.Main St. ' '
Aspen,CO 81611 �,:':r N�
If to SCC: ' `
SCC Inc. ;`�:�...p.., �
5710 Flatiron Parkway ; �`'.if
Boulder,Colorado 80301 � .
Attention:Chief Finencial Officer
15.7 Waiver.Amendment or Modificetion. The weiver, amendment or modificaHon of any term,right or i
remedy hereunder will nd be effective unless in writiag and signed by the paRy against whom enforcement of such � ,
waiver,amendment or modification is sought. The failure by either party W exercise any of its rights herwnder j
� in one insfance will not ba deemed a waiver of such rights in the future or a waiver of any other rights under this ! j �
AgreemenL � i.
i
15.S Personnel:Consultsnts. SCC shall have sole responsibility for the designation of persowel and consultants
to the Integration Services except that any SCC personnel aod consultants ar sub-contracWrs hired by SCC that
perform work within the Pitkin County Jail complex are to submit themselves to a criminal history background �
chxk. SCC will cooperate by providing the CUSTOMER with the full names and dates of birth of any person as
described above. Such persomel and consuttants shall not be restricted or prevented from performing services Eor
othars that ara similar to the Integration Services. SCC shall be free W engage subcontnctors in rendering
Integration Secvices hereunder,provided that such subcontnctors are subject to written agreements that give effect �
to their rights end obligations of SCC unJer this Agreement, and provided further that SCC shall retain �,
:+ responsibility end liability for all acts of such personnel and consultaots.
15.9 Contnct Sienin¢. As used in this Agreement and its Exhibits,"Conhact Signing'means tLe compiete
j execution of this Agreement in accardance with the written resoluuon or ordinance of CUSTOMER as required by
. i its governing law.
i 15.10 SurvivaL The following provisions of this Agreement shaq survive tertnination or expiration;Section 4 `�
1 and cormsponding E�chibits,Section 9,Section 10,Section 11,Seclion 12,Scetion 13 and Section 15.
15.11 Exoort Controls.CUSTOMER acknowledges that SCC's products,products provided by SCC,cortfidential y' ,
infotmation and all nlated txhnical information,dacuments and materials aie subject to expor[controls under the
U.S.Expoct Administntion Regulations. CUSTOMER will,and will cause its subsidiaries,affiliates end agents �
to,(a)comply stricUy with ell legal requirements established under tt�ese controls,(b)coopetate fully with SCC in �
any officisl or unofficial audit or inspection that relates to Wese controls,and(c)not expoR,re-expoR,divert,
• transfer or disclose,direcNy or indirecNy,any SCC product,producu provided by SCC,confidential information
or related technical information,dceuments or materials,or any direct product thereaf,to any other country(or
countries subsequently listed in the US Export Administration Regulations),or to any aational or resident thereof. -
. , �
L5.12 Force Maieure. Neither party shall be responsible for delays resulting from causes beyond the control oF y',
the party including,but not limited to,delays resulting from governmental acGon,inability to obtain services,power .�
failures,acts of God,firo,flood,and the failure of any product or service not manufacmred or provided by the t
paRy. i� ,�
15.13 Nondiscrimination Standards. SCC will not discriminate against employees or applicants for employment
_ because of physical or menfal handicap in tegard to any positian for which the emplayee ar applicant for �:Y{
employment is quslified.SCC agrees W taice affim�ative action to employ,advance in employment and ot6envise
treat qualified haodicapped individuals without discriminatian based upon iheir physical or mental handicap in all ;
- employment practices such as lhe following:employment,upgrading,demotion or transfer,ruruitment,advertising, `.�f .
� ...
REV 3.279I 12:40 PRKIN COUNTY PAGE 9 .
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LIST OF E7�TTS .
' TO .
.s i SCC SYSTEMS INTEGRATION AGREEMENT
Exhibit A: Specificadons of the System .
Part 1: Components .'r
Subpart A: TANDEM HARDWARE j
Subpurt B: TANDEM PC'S �:,�r.-•
� Subpart C: OTH6R HARDWARE '`•y�
� Subpart D: APPLIGATION SOFTWARE •
j 5ubpart E: CUSTOMIZED SOFTWARE
! Subpart F: TANDEM SOFTWARE � ,
.�:� Subpart G: OTHER SOF1'WARE (;',`. .
i
Part 2: Punctional Specifications
i Subpart A: CUSTOMIZED SOFTWARE,Functional Specifications +
��.# Subpart B: Functional SpecificaGoas,other SYSTEM �
-::
- ".� Part 3: PerFormance and Reliability Criteria '
� a �::. '
':'.`�
V`3 Yart 4: Documentation
�
� Exhibit B: Final Acceptance Test '
Part 1: Functional Test Plan,Other SYSTEM �
� Part 2: Pecformance and Reliability Test Plan �
. �
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�� Exhibit C: Integration Schedule -
' ' ;� Exhibit D: Pn ment Schedule
,� y
F� Part 1: Yrices and Charges,Reimbursable Items Integratioa Se�vices ,
Part 2: Prices and Charges,Components.
, `�' .
Exhibit E: SCC Mester License Agreement
Exhibit F: Tandem License Agreement � ,
,_`
�
Fachibit G: Site Preparation Requiremecfts_ � �.`�
. ��
Exhibit H: Maintenance Plan Summary •
j Part 1: SCC Software Maintenance Addendum i; ��1 _
Part 2: Tandem Hardware Maintenance Agr�ment t
Part 3: Other Aardware Maintenance � �
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'� LISC OF EX[iBITS
.J .
TO • `
� SCC SYSTEMS INTEGRelTION AGREEMENT • ' `
,.
Fachi6it A: Specifica6ons of the System .'
Part 1: Compoaents . ; _
Subpart A: TANDEM HARDWARE `_'.r '
SubQsrt B: TANDEM PC'S E.:�`: .
� .
Subpart C: OTHER HARDWARfi � , ,:'`r:•
Subpart D: APPLICATION SOHTWARE " ���`�
Subpart E: CUSTOMIZED SOb'TWARE '
Subpart F: TANDEM SOFIINARE
Subpart G: OTHER SOF"fWARE
i
tPatt 2: Functional Spe�ificetions �
! Subpart A: CUSTOMIZED SOFfWARB,Functional Spacifications ^
` Subpart B: Functional Specifications,ot6er SXSTEM �
� ,�
�� Part 3: PerFormance and Reliability Criteria is�%,.
�s � I �{.:'::' •
� Part 4: Documenfation '
I
;; Exhibit$: Final Acceptance Test n'
+ Part 1: Functional Test Plen,Other SYSTEM ;
"�3 Part 2: Performance and Reliability Test Plan �
� I.
� ' �� ! ,.
� � Exhibit C: Integration Schedule �
`:� ( '
?�,
� Exhibit D: Payment Schedule
,Y� Part 1: Prices and Charges,Reimbucsable Items—Integrafion Seavices
, Part 2: Prices and C6arges,Components.
��� '
Exhibit E: SCC Mester License Agreement +
`-� �
y"� Exhibit F: Tandem License Agreement
�� ,
``�"= Exhibit G: Site Preperefioa Raquiremenfs i ; '
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�''.� Exhibit H: Maintenmce Plan Summary
n f9 �
'-"�" rart 1: scc sornvare Mein►e„ancs naaena�m
�V�` Part 2: Tandem Hardware Meinteaance Agreemeat �
-_. � Part 3: Other Herdware Maintenance j
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� REV 3.22.9! 12:15 P[fKIN COUNTff PAGE 12
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EXHIBIT A .'.�:. .
SPECIFICATlONS OF THE SYSTEM ;;:�''k N�'
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' PART 1 r :,;i�"�'"
T',,�
�.�.. .
. Components �"
�
Subpart A 4� �� ,r�.`
Tandem Hardware r = �
Qty Model DescripUort
1 CLX602G 600 Series,2 CPU,CLX Package System � �.
- 2 EC73S Upgrade 8 to 11 MB �,.�;
' 2 4220 300 Mbyte Drives 'j;,
1 3606-1 Communications Controller �?�
1 3605-1 Syna Communications Controller ?�� '
2 6526A Tetminai
�
2 652AA Terminal Keyboard '
i SubpaR B
� Tandem PC's �i,
1� Qty Model Description
- . � 7 P100S1 386SX, 16MHz �
i 14 P22185 512K6 RAM memory ,
' } 7 P19243 3.5 Floppy Drive
� 1 TDPA 16 Function Keybaard
3 P79272 VGA 16bit Adaptor
k
• ° � Subpart C
� Other Hardware
'� Miscellaneous �
_ f Qty Model Manufacturer Description
� 2 320 OK�Data Serial Dot Matrix Printer
} 11 ZCM1492 Zenith 14"FTM VGA Color Monitor '
1 4 611175 Cologrephics Oual VGA+Graphics Card
1 2 DC 596 R/M General DataComm 9.6K8 Modem,async. .
� i DS-1 General DataComm Modem Power Supply/Sheif ' '
�I 15 n/a various RS232 Cabiing �';
7 n/a Harris Dracon EIA Equipment Rack,bolt together,ALI ,� ,
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_ EXHIBIT A
WA(`t,ON �llf•:i�lTl.Iti� 5'fSTEM$ SPECIFICATIONS OF THE SYSTEM
� 127?5 t1I.�LL'F: F�_., N.t. PART I
BAINBRIDC;L Isi., WA 98119 Gomponents " .
� �i Subpart C '�� ,
2@b-84�-b`�31 Other Hardware ,
WS'fUMEk NkME� � ' "
SYS7EMS Ct7MGE?;3 qF COLOFADG ASPEN-PITKIN COUNTY COMM CTR "
` ATTN� STc?H�N MEck Ei:tiNT FINSTER ;�:�. •'.'
i 5710 FL�T IF,ONS f'AFKIJAY
� EuuLDEf: CO Ba.'s0; �
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� WEIGHT PkIC�. PRTC }'.'; .
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- S.iM: P�SITTON #1 MAS7ER . . � �. '
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OI:.PATCN CONSOIE 1196/ 1144 . °'" -
NGD"tL #1902F33-48M ����`�``
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5/M: POSITIONS �3 I.AW
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DISPA±CH CONSOI.E 120&/ 1Z48 �.
' . MOUE:. ql�@.:�;33-48M �
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MODULAR AN!/AL1 RE?RIEVAL SYSTE�A
i - EXHIHIT A ,
�� ' SPECIFICATIONS OF THE SYSTEM ' .
:, ,'
PART 1 , . ,
Components
Subpart C
Other Hardware -
� QU.IHTITY DESCRtc i w V y PAAT NL'�iHE� �'� � . I� %s
; QL'07'gD ��•
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, - ' -ANSW'e.�I?7c?051�:0:1 l7NTT5- �
DF..i1C i OP.BL�CX � �`..:�.j�S�`���'
0 Shnd Alcne Un;4 850�C6-�0/01 - - �
0 2Q 8uttcR,7,u,w/,1`II CfspkY. B503CB-0O20t �;
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0 20 9uKcn,�ee:rcKsy.wlANI dlsplay.3.c"5' 8`�+0".A7-��Ot rj`. �
� 0 50 Buftcn,Eee:ccKey,w!1wt display&ALI cutout,10.5� 85�a7-007QtE� s. �
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� 9 TIU-Contrcls(1)AtJI trunk(d��sct or:anCerri), 8503�0-:A�Ot �
� -i.ME 1NToIL�^aC=tINI7-• .
0 UU-Ccntrcls{7)Nen-pNl Emer�ent/Line. 8E03t0-00201
-RF�InT�3aN'f=NANC&U4tT- � � ��
'� 1 RMU-(T)Pa�sys:em E3 maMatcry.:.�ab18s 8503i 0-G0.'.07 �
_ ° unit D�c�tamrtn�.Pr�wides remote systam malntananca.
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- � � DATAB.1.Sfi UNIi- '
-�` . . t CBU-fieGuess AL:(where ava;latla)_ - 8503t0-COao1 � .
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, _ � . 0 DN-Contrats(i)dial-up llna for ca:l 85a3�0-00.SO1 •
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Mans(ers.
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vansl8rs
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_:;;:..:'. �•1 C1U-Prwides(1)real-time and(t) 8:o3t0-GO7ot .
� �;j'�" � delarrad-tfma sari�put�ut of ayStem �
, . ._� �:�ty.
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_°1 0 PXU-Iq�:ts rnrt;c;icn recorCS lrcm PSX 8503t0-oCeO�� .
y,� eGuipment.
- ,: -AL.�A�i QE,'OR?'INC UNST- :
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` . E'.fiIBIT A
IIAOOULAR ANI/ALI R�Tn1EVAL SYSTcM SPECIFICATIONS OF THE S`15TE24 _
- P_�RT 1
_ ' Components -" .
. .. _ : .�
� ' . ,
' , QUANTITY OESC.Z17TfGN P.«T;1I;'b18E� �
QUOTED
. -RE.tiG'fc?RI�iT UNI:-
0 FrJ-Transts:s ANUAL!Infcrmat(cn to a rercte &'.03;0-Jt t01 •
� �� - printx anC/or,err.�lnal O?ILY. :':.t N�.
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0 CnU-PrcviCes(t}serlal ane(�)paraltal 85�370]�Cat '�7'�:�'�
pAntsrintar!aco!ar enhar+cs0 C:U Fcc:r�s
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3 PSU-(1)Per @ C:nits(No bat:arles). asoais-co+o� ,
. nn:r-�.av r.,c_c vrnr• �
• 2 BPU-Ona hcur baKery back^up for(8}units. &50316-00101 � j:
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0 PCJ-Used w(Lti the BPU fo prcvtda Caltery backuD 854395-0O201 ! '1'.�t-
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1 PSC-Stcres s:ta s�eeitic saR:vara p!er•alre 8503C3-COi 82 .
� MAAi'iS syetert. . . .
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0 Man:qamentirtermatlonsoftwareiordatastorapa, 870301-CAt01
- . . . csll staQsttes.Fcsition Vatfic,etc. . .
�� � -EQU1P.�lE.Y�E.vC�Si.`RES.WD OP51�RAC'i45- .
; 0 Watl moun!assam:,ly,17"H x 27"W x 11'D 830�24-�OaO� ;
' 0 E�pt.eab;net.�.e�'rt x��wx Z:YO 9?�s-z<r5t
�'i 0 E�t.cabinet,70'H x 29•W x 23"0 99859-24611 �
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• �
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j .:,: } Syttam Conftquntiort. 809800-30001 _'
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Qr Anawatnp Positian Untt(sy. SQ9800-ICA07
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� 4 OperatcfM:nual. 85035a-pOtG ,,
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a Termin3l,�Ahjsd?0(fert:ote prinQ 04GG0-CC0.90
�- ;� 0 Mx'am.s,Hayes 24:8(1 per FSAP/7 pw SSAP) MC00-00237
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EXfiIBZT A
MODUL4A ANIlAL! P.;,—��EVAL S'rS� SBECIFICATIONS OF TfiE S75T�4 �
;'"' . PART 1
_ . . Components •-
. • . •'
QUA:lTIi't DeSC3.L�':Oti P.a$i VL'�fBEZ ' •
� "- QCOT:A . ,
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aa2 tc_�TEL.rFONS�Qurtifsxr- �"i:
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i 0 SC L•ne FC�U,prawirsd w/powe+sc:prFj 3 intsrr;:ptar 99930-P�-�A
Q P3nei,13 pcsi•:cn 95�3'o-MC^...��C
0 K,'U Lr.ecard(;pgr i�ne) 99A?3-#,IPEtCCk
� KV R carCar connaGOr(1 per pasiilon) 9>�92-MCu.15-&
� . � -0NSTT'cSL�?p�.- ' .
f 0 �nsdia:ion�+s:is;,r.ca,Pgr Oay/Par Perscn(r axpensas) BtQ,^,09-:,O1Ci
� i . � a Olseratcr Tratr,fnq,7er Day(.ex„ens;s) 81 G?03-CQ'eC7 '
i �
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� � � ,CUS;OMSyS;2�tDOCUAtEtiT?.7toN• � 'y;. �
. 0 CamFle�a site s�;c::ic sys;sn decumerbUart to i�cfuQa: 81G?oa"-09�01
- -�� ± ' . BCU(CCant/s�:;nt�yout.sys�cmwirinyd;agrama.etc.. . ._...__.. . � .
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��': Pitkin County Exhibit A `
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1
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� � �.�.0�1�...�NTI��XT� �
EXHIBIT A ..
� SPECIFICA.TIONS OF THE SYSTEM _ .,.•�
= . - PART 1 . ,
� Components . .�,
,•
� WTNTITY DEi�,Y(�TiCFt P.Lti NLi1BE� !� � '
arorEO ..
;��.:. .
-a,�sra�rac.:s- _ r.
j oesz rca • stre.¢oaE�,ea- eucz ;:'`;; .
� 0 30 Lire 94920-20030 ;:".:+'.'(.�,'.•.
- 0 60 Line 99920'20060 . � S['`;?.'`•a � .
� 0 90 Lir.� 99920-20090 }:{�:,. �� .
Q i20 Ltlu 95920-20120 ;..( . .
� 0 150 Lire 99920-20750 1
3�j ' i�..
i
� , 14"iIUSA MGL'AT �SIMWF OPERASCA 'K11CX ' �' ' .
S SO Line, 15��x :.25°,40x qutodlaler 99919-19050 :, . .
� ' 0 80 Line. 19�x iO.a".�N Autodi�ler 999f9-19060 3� ,t ,
. . 0 90 Line, 19": 70.5•,40At xutodfale� 99919•t9090 �.',•:�
� � 0 120 Line. 19u z iQ.S•�40.!AutadSaler 95919-1972C ��}:;
� S
� . . •C5ITROL UY7: C:RG7T MC[C�0.al1P` '
� S 30 Line•C_r+t. unfe c.a, group 9997s•7JO3o . �
0 60 Lirw • Crn:. unit C.P.9r�up 94735-1706G
0 90�irx•eo�r. u�is c.a. y�u,P vs+s3s-t7oso
;g; 0 iza lire -crr.:.u,se e.p. arw+P sssls-mao
- q 0 ISO LIw- Cont. ta+it C.p.9rcup 9993�•t/UG ;..���,
° -C:.NTRd.VNIT SHEL'JES- . ..
� � E 1 Centroi Un9C 5he1t.YX 23"� Yirsd loP: 999�6'710�6�9
, , � � . . - �5)30 L1ne ca�olq(�neludea C[uckJ _ � � � .
�0 Ctr+trol Unit Shal}, 8"x 23M, 41red fer. �99966-MO1618
, � 1 f2)60 Lirw cc4r.olee (tncludes clxk7 .
� � Cene:ot unte sh�[t, a��x a��,Virr!fa�: 999e6•MC7617 �,�
(1)96, 120 or 150 iirx eensole tiroludei elxk)
, _:�.�•� ' ' ' •LIwE CIR[UIi SHELF- " � . . . - �.
. l �1 L1ne m:. shel�. 26 per.pN x:3"Yired�or: 99D66-M01632•i . . .� � - .
- � I•°�; 30�fnea f15 pos.) ft.o., P�t. 9-1•t, E[e.l
i.:.. .
- �.� .. .. 30lfe�es t6 pos.l eall ee,ticnel++Y � " � . � '_.'-..- "' ,
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- 30 Ltnei {2 pos.) Mus1c-on-hald .
� 1 1A2 Interrt�:ar (1 poe.) ,
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Pitkin County Exhibit A ;::.
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EXEiIHIT A "" .
1 ' - SPECIFICATIONS OF THE SYSTF"'•�'I �>:;.
PART 1 .
C�mponents
- qLANTIT7 OE:C2I7T:p! ➢A�19Uk9E+7 . " �
. •, GUOTED . ..
' •u�E CfaC:r, _.. ,«�:vc:r:�x[.-. :x::^.7- r . .
16 Ofal liro:.^t . Z aa.Etee:ronic b 1A2 99453•16�OO12'5 . .
;�...,:.
ry.eT.M<C.O.i PBX� �.V7RC%� ESC..) - �,�j'1.���•.
. � 0 Tie line, E L N!lanuni S(BMlit74. 2 cc:s., 99933-t�7S12
I icoctron;c S ifz ayasan ��;;•r��..
I : •j
� 0 T(e lfne, AC N':yGam,2 cct:.. Etec:ronic 999�-}bL1Cl2'3 �'.t
� i 7A2 ayeien . .
0 Universat aiSraltng tr.., 2 u:a., Etectronie 9S4'33-Oi9Ztlt ��.r .
4 _•'.
a ryata only �M
G tit Une, DC ti;raUnq, 2 ects., Electrrnic 99933-ibG15t2 :; �'
� - � - i 7A2�ysie+e . , t
� 0 Tie line, eonr cn Sectery, Z ccts., Etac:rantc 999?3-1641611-1 �'� S`�
syst�onlY�i:�1 : NOId,Ft7N, and iocall an Nold ��"?•
0 iie Uix, camxo Eattery. 2 ects..Elee:ronle 99933•16416C2•2 'i�`. .
.. t 1.�2 ayatea � � �
� Q ila liix, intra Carcanrrex sy�ten, 2 ceu., 999=3-164'1812�2 •
' [lee:rmie t tA2 rystea
j 0 Ti! lir�e. Aute E�Sfa�attnv. 2 eees., Eloc:ronie 9P9�-16057L:-1
� tyst.onty w{th : Nold,MCfi, enQ Raeslt wi Motd � ' �
..: . 0 Tia lire, t t N Sigmlinp. 2 ects_. Eleerronie 9oor.�4PSit2-i. �,� .-
,� L 1A2 system �
- ' .. •NISCFLtANEa1S C:�1CJ[T PAr'4(C.PJ- ' . _
' . t - O 'Ol�l f11LC��an ir.xerf�o�fo�t�t2 sysee� � 99432•0165G-i .
f - . Z lhLertlp;er for 1A2 syi.�funet_ QF,LA,RN,rF) 99032-M7620(.-3
? � 0 Musiron-Aold adaPter f15 ccta.� 99932-¢1653-1 � ;j .�
'- , 1
.. :� -PCSic!!ELU1?MF.�7• � . .
- � ' G PeNer s�pty s.ieL{equipped with: 99636•07657-2 , �
i _
� �"` . . - (2)+12VOC p�+n ��pply wtrad in aeries to� . .
+t2 ud+24VCG f8..t wp, wxput eachy
•�:s�..'. : . (7I Ntp.pene[ �
.... �'"" , . � �0 Pov�r�u�ply ahe{f tauiFpd vRM: 99656•OtbiB•2 � .,
?.::;�• . ' (�) •ttvOt prr. sW <2 uts) �" '
.I '��.-' - (t) Nt9.p.net . •
��`�.�� - 99656•07659"2 � . ..
. ' 1 Paier su�Qly sh�lt eSUipced.i�h: . .
. ,_�:f'�'' (Z) *12voC p.r. sca.
. _� (�) �AZ YL`J 7Y]S4]FHf.7l�• � �. �.`'.
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�'�;"� Pitkin County Extiibit A � .
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_ .. . (..,01Vi�...ENTRFX�" �`'}"'�'°�
_ �����:�
i ' EXIiIBIT A
SPECIFICATIONS OF THE S'1STEM
' PART 1 ' _..
' Components •
� _ : :> ;.
� � . .
�ti � . .,.
. q11A1(TITT OE3txI7iiCN PA�iTN191pFi . � j���
CW7E7
-[W17�EM7 GdiNE7S.iND OP5M 4ACK5• �3 ��
0 E':- cabinet, i ahelws. K"tl z 29^Y x ZS'q 99659-ZG351 � _'::Y y�.
0 Steel frcnt�or for GL°a6ineT 006G4-62GS ���. -�`'�
0 Plnciytass fron:doer for LL^tabfnet OOECS-52L35 � t � : .
� 0 E yC. C3CI:RL� T sha(ves. 70"9 x 29"51 x 23°D 99659-2L6T1 + ?':�•
0 8teel lrcnc dcor for 70°cabinee OC60G-52461 � '�-. -
i ;ti.�_.-.
0 Plexlpla�c fr:nt doo�fa�70"cabinet 00605-52G51 •�•i
� t Equipxn: rxk, 7�0•H x 23"V x 15ro t9 c.helve�) ObSOO-Z17o3 � � �.�j -
� '
i �.;'r.
•CaLL CE:A:eN�2CIIIPMlNt- � a~'� , .
0 Cwrcn equfpcen2 C.P.qraq�' O�der C1)u+lY per 99935-05877A-1 '. ��� "
a .
. �ystem up:u 114 tlnes ��� � .
0 Ser�erxer lir:e card for II llnes -OrEer(t) ior 999:2-45880 � ;�,.;; 1 �
!OC'1 S linwt (nia:.S pe�wrd ahe4t� 76 yer . �w�"
. . . : 11�!,.
�y�tm o} 120 llrus) . • �'i ]. .
-SY57'eM aACXL7µD 7[$T!lRYtC'
. } 30�;ne�«,s�t� vsvs�•�ocao .
0 60 Lin�tanela 995797-tOG60 .
0 90 lfne ccrsole 95997-]OUSO � .
O 120 Lina ccnsol• 9SS97•10120 . �' t. .
0 150 tine rr.sote 9v997-7otso
�i . � -DC�'MEMTATIOI' - ' . . .
'.�� 2 3�LiM oys:�n 99:W-6:03Q
:� � .0 60 Li�x syicaa ' 99500•�CSO �:;�� �
.. . i � � � 0 90, 720 ar 7S0 lirn�ystoq 99500-63090 �Y�:.
,� � . 0 9-1-1 ocr�nmtation _ :.-.. . . 99500-63911- . �,�
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Pitkin County Exhibit A
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� ��S`4���i} . � � �' n 7��a�� .y `°"T ���_LI(�� +y�. �� l�.�.-.�
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EXHISIT A
SPECIFSCATIONS OF THE SYSTE.`�f �
� PART 1 ����
� l components . -
� CUJtUTI7Y oE:.:AJPi[:N pAA71µ.W3Ei '�. �
.. �r`� ;.':.j.•.�.
; OPiiprxl �CMTxl7C:p1IT!LNT ' ��-'� �. .
. . i . � S•�,'..
-IMSYALUTIpi NATFRIAL+^- ��`;;���
� . `I � GBLOS Q:isirl � � �. . .. -
i 0 25?air c;r.. csole,50:eet 995C3-07155�050 � �
i �
0 25 Pair cw—n, cable, 100 feec 99SC°-07151•1C0 �
� � OrCer p�r shct! sa tollOws: � �� r���
. Shelf /paie Req'd. 1A2 option Shetf. E �
f.. If01617 ffA Lf�a) 12 - 110790T f30 Nne) F� .
. ._. t.: �. ��.
�".' NOt677<12C linel ib - MG7S08(w llee) .�
I::•-. 1
N01617(150 :ine) ZO - IIG7903 t90 Lim) �i�,
.. ��'::. M61618 t2: (60 Lirrc) fb - AOT.09(120 LSne) �..
��V�
� �' �� M01b19 f3) C3d Line> 20 - MOTi09 C150 Line) ?�=�•
. . : ���'�� N0763Z 6 3 Y •- .
' �...;..
. .. . ��.� ' M07671 6 - � � � .
i � .
�' � temeeto�eable. 5 teec 999oe•ottst-OOS f& �
� Ord�f per rhtt! as follows: !��
ShcLf �toaie Req'a, tA2 apclen a�_
�ssz• o - �r.
•o�.� c» �e.�,ea�i. Ta3z�n�ir ca m�� .
.h
''� CdISCLE G16L'<S L7Z Poir) Teflon cebles. � •
' �3' 4 -1Z PY{f GMSate pblen� 100 fqt � 99900•SMF1G0 � �
� 0 12 Oair consa�e eabta,200 fe�e . 9990e-Z;NF200
• .g . . 0 �2 Psir cGtSala aibin,300 feet . 99909•25MF300 .
. � ' C20.SS CCNNEL: FIE:O . � -
. . . . � 2 ' 7PerirEd 6ae�iear3 mau�t eors�eeci�.g 6txk 4492S-ZOOOl �
, < �.��.�° � uae�6ly oeraistln9 af: � . . - � .
�'.: (2)d6 Hixscc uired te{s)/NIP. e�nn.ctoi� '
�::W:'
� ' . • - Q) JurQer ringt � � . . .
. . ' . f100)Yric`Siny cUps . . ' . .
� . . - ' l2)Tfe plarea '
. �'����.."•'.. . ,
.. ' (27 Gover plaus � -
� �i`�:�' ' (2) l�rin;e-!deai9natfon�trt a � ��
y ,..
F
� � �2 IOtra faek 3 way bridp{r,y�ap:er� • 30�in� ??9Q3-M7G001-30 � � �
� - :�d 0 lntrs�ecfc 3 waY��id9irg�dapt�rt -60 Llm 99903'K760Q2-60 . j'`
� � lotro�aeY 3 raY�idpinp�C.ipt�ro -90 llne 999G3•M760C3-YO . +'�.
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Pitkin County Exhibit A Q�;.
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EXFI2BIT A
SPECIFICATIP�T i TxE SYSTEM :,
� Components . ! '�. ,
:�a
� P.t7t NI➢ISEZ • '
� W,1NTti7 OES�VTiC71 .
' . aUOT'e0 . '. , • - .
oo7iqllAL G�7Cc;liTEX tCUf.MGYT, �-
' _ ',:r�.
•Xi�eallaneass Perts- -' �-�
:� � �i:�!. �
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= Nores, ;'" .
1. One aF�r•eencela Is recenmended!or
�; ur_�.. '.
' ��ch eu+ml� type (rntallcd. ia roconmo1'ded ' .•��
�� 2.pne aCen eire�tt pK�O�O� ..
for aae.1 type trotalled. ` :F
� ,
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;loduLar Coamunications Systems IncorporaCed .•
� . .. . EXHIBIT A ' �.'.
:1E i SPECIFICATIONS OF THE SYSTEM, PART 1 � �
Components, Subpart C
Other Hardware
CONSOLE EDUIPHEN'f LZST �'"`''�'
C-
- , ;;t ...
• +" Item Mdl ' Description qtY i .
, }
__________________^—_________------___--___--------_—___--------_—___' �T�{.����'
:� 1 •UC.1102 Console Electroaie9 CRT Version � �
Assembly and Test �..
. i
,i 2 UC 1001 SWlteh Comouter `� �,, �
.fi . tr
3 UC 1002 POD Computer '� `�
f� (Sr
` - 9 UC 1003 Innut/Outnut Baerd • 4 c,�
- - . . . . -:',J,
- ��� . , � . . . • . F .
;. S UC 1004 POD Audio Bonrd � 4 � -
• , • . !
`i 6 UC 1005' _ Dua2 Amplifier , 4 � �
7 UC 1006 POD InterconnecE. Board. • 4':" �
:; . • . ; ;
t . E+.
.� 8. '. llC 1007 _ POD Sianal Bus � . . �
. •9 • UC i008� PaD Terninatlon Board 4 . � ' ,
� fI 10 UC.lOi2 .Headaet Jaekbox � ' � 8 �
iej .
� 11 UC lOi� � Haadset Box Cable Assenbly ' 8 �
_ -: � 32. - UC i0ig.:-:: Dual Peda1 Footsuitch ' ' 4 . � ' �
�� '13 UC 1015 Footsaitch Cable AasembIy `� � � �
I
14 UC 1018 Interface Cable Asaembly 9 �,
� ' � . . • �.,.
�: 15
:y: 16 ' . . _ . .. � .
� _� . +'
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'� . . _ �1J ,
;� 1S ' OC 1101 Mieroehone and Cabie Asserbly 4 `
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; PITKIN COUNTY — EXHIBIT A �F5_
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. ' � Mod�'_z: Coomunica[ions Syscems Incorporated .,
SPECIFICATIONS OF THE SYSTEM, PART 1 �.;.
:9F " Componen[s, Subpart C � �
- Other Hardware • ;1,��
1lAiN EI.ECTRONICS PACiCAGE EGUIPMENI' LIS'C • • , .
. Iten� Hdl Descriotion atY
� ' ------------------------------------- ------------------------------- '�j- �
� ��______-_-�_______________ --______--____----____-�_---__�___--_-_- � .
--- , i:.�•:�,,,.�;�
1 ME 200. Proaraa� Keyboerd � j 1���
• •. �1 y�. .
2 � ME 201 PrograA Keyboard Catrle 1 ;�
3 ME 202 Tranaa�it/Receive Card Caae 16 Slot 2 `} �
s�
4 . ME 203 Irtter£ace Card Caae 10 Slot , 1 4 '� '
t
' . 5 ME 204 Poaer Sunnly Asaembly Redundant , 1 �'�'�
. ' . , ��:,.
6 ME.205 � Equloment Rack " ' 1
• 7' ME 206' Diaanoatic• Printes 1 .
�8 NE 207 'Fransa�it/Fecaive Back`._?lane, � 2
; . �
. g ..ME 208�_, Inter£ace Sack,?Idna 1 ,' ,, .
', 10 ME 209 Legic Suh,Board � ' . 2 .
� 11 !IE 210'. . '�STDIDiaanostic Hoard�.. . . ' 2
- 3
� •I2 ME-�212 •PaWer Cabie Kit �:• � Z � �� .
� ..:T3� ME`212. ''POD Znterfece Board'� . . • 4 .
, �. j 14�; ' . ME 213"•�'��._' Transmit/Receive Boarct :. . . Zo - .
� . . _ .
• 15� ' . ME 214.'. Auxiliary Relay Board' . 2
i ,
. 'T6� ME 215-.. . ReSay Boerd Cehle. . - 2
'.:�S7. �: .DC IOl ' DC/Mux Borird' ' _ 17 .,
18 • 'ACP-7'.. �•AC Surae Protactora : ' " 5
� � � . . . �.
_ . I9 FSP-14 Teleghaae Line Surge protectora � • .. . 20 �}
. ' • . ' 1 � t
� , 20 .,LOT ' Inatallation of Co�soles � . �,�
j . . . .'� . -
� 21~ ' ' LOY Ooerator Training .' . 1 • ('� �
s_ �
' :.. 22:�.' .. Lo£ Meintenance Training 1• . '
:� � _ ,_._... ,_. . . .. . . :�: _ . 'i�
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PZTKIN COUNTY — EXHIBIT A .*x
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' , ' Mqdular Communications Syst=ms IncorporaCed
.j, • SPECIFICATIONS OF THE SYSTEM, PART f
' • ' Components, Su6part C �
. . O[her Hardware •
� ':, SFARES
e
pr•,`- .
I.tem ?(dl , Description ptY 'j�N��
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1 UC 1001 Sa3tch Computer� • 1 �".�
2 UC 3002 P�D Comouter 1
2
:.� 3 UC 3003 Inout/Uutnut Board 1 j I.<
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� 4 UC '004 POD Audio Board • 1
� , �� , '.
,:�.. .5 UC 1005 Dual Aaplifier . 1 �N
`T 9 ME'209 . Logic Sub Boerd :. . 1 �
xr �
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,�=� 20 8E�210 , STU/Diagnostic S.oarfl ' 1 �;.,
11 �M& 212: POD Inte=ftice Board . ' y F
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12 NE 213• . TrenauitlRece3ve Baard 1
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� EXHIBIT A •
. SPECIFICATIONS OF THE SYSTEM
•,�. .
PART 1
; `,,'F F.�.
� Components � "�
�l� Subpart D i
� Application Software i• •
! i ;r•�..
,! Qty Model Description �;
1 SCC PREMIER CAD Software,Version 3.1 Pi�'
�,j 12 SCC PREMIER Workstation Software,Version 3.1 �`
. 1' !:';
';� Subpart E ±���� •
�
Customized Software
A. System Interfaces
i
i 1. CCIC/NCIC/NLETS ;
2. Pitkin County Data General RMS Interface: j;
i
'�' a. Hot Key Terminal Emulation, I
- b. Closed Record Transfer. �
• B. Custom Application Feature !�
�
`+� 1. Off Duty Unit Assignment to Incidents.
�
�a
• Subpart F �
Tandem Software �
,�: � .
Qty Model Description �
2 9090CC Guardian 90XF-5 Year Paid Up License ;
_. 1 9257E Cobol Run Time Library-5 Year Paid Up License �•'
1 9190E Netbatch-5 Year Paid Up License ` �
Y� 1 9064E SNAXlXF-5 Year Paid Up License i .
� Subpart G f. .'
Other Software
G,
F.
Qty Model Description �'
�� 7 DOS 3.3 PC DOS V3.3(Microsoft,Tandem,AST or equivalent) !
;� 7 Utility AST 8ravo PC Utility Softwa�e(or equivalent) '
� 3 Utility AST VGA+ Utility Software Ior equivalent► I
4 Utility Colorgraphics Dual VGA+ PC Software(or equivalentl
``�
� .�. ..�� REV 3.22.91 12:15 PITKIN COUNCY FXtl�TC A PAGE 14
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� .,
EXHIBIT A
SPECIFICATIONS OF THE SYSTEM
f ...
PART 2 i . .
`.�_.
Functional Specification
- Subpart A
Customized Software
�;',!..
�,i A. System Interfaces/Software
i
. , r.,j 1) The CCIC/NCICMLETS interface requirements will be met with our standard
` CAD product without using terminal emulation. Terminal emulation requires '
,.:�� the use of valuable screen space to function like a particular terminal type. ,_
This space can be better used to inform the dispatcher of the �esource [.
" t environment they are aperating within. Automatic Querying of plates,persons, �
��'j etc.will be accomplished form a command line of the CAD whh the interfaces
being handled by the Tandem system itself.
�
�_.� This CAD function is predicated on a dedicated bisync line and terminal ID
availability.
� '
�'-'", 2) Closed incident data wiil be fed to the Data Generai for RMS purposes and the
�::�y, standard CAD system will allow inquiry to the local RMS system,via hot key
, �;«-'� terminal emulation. The CAD system will emuiate 3270 type cluster controller,
-� and the DG is required to act as a 3270 type host. One synchronous line is
,_ ` required for "hot key' terminal emulation, and one asynchronous line is
requested for closed incident trensfer.
. .. �C;=:a> .
' YL�: 8. Custom Application Features.
''�'Gc
�-Y>;�' 1) Off Duty Units attached to an incident. Units not o�duty may be attached to "
;,�;'- incidents as a temporarily assigned,on-duty unit ,
,-�,j Subpart C
.�,;`a Functional Specifications,Other SYSTEM ,
PLANT EQUIPMENT MAARS SYSTEM
` -,.�'��;� The Plant Equipment Inc. MAARS system provided by SCC under this contract will conform to the '
foilowing criteria:
;�',j t. System configured to support eight E-9-1-1 tandem trunks terminated at the PSAP.
, 2: System configured to suppott four console answering positions with integral ALI displays.
,-� j
�-?`;� 3. Up-time of 99.9°� during functional acceptance period. Up-time failure does not include
;t+� impaired operations resulting irom disturbances to associarted trunk or data lines.
- :.r.
. ,.i''.{4 .
. . �,�.-:'�.' � REV 3.22.91 I2:15 PITKW COUNfYDCHIBICA PAGE IS �
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� ' 6y�,i'ti.
�
. EXHIBIT A
� SPECIFICATIONS OF THE SYSTEM '.
• PART 2 �
�
tr
Functionai Specification �
,...�,
4. Interfaced with CAD system to provide ALI information directly to CAD system. '•
i '
5. Unique audible ringer to distinguish E-9-1-1 fines from non-emergency lines. �
�
a:;
6. Integrel TDD device capabie of displaying incoming TDD information and sendinp"canned"
� messages.
"! 7. System configured with remote maintenance unit to tacilitate remote factory maintenance. �.�
i i
..e . 1�;�!.
8. System configured with single database interface module to support dual ALI/MSAG database !,::
i',:.
-u iines using i�ternal modems.
�
.k
r 9. System configured to support single button cafl vansfer using CO transfer/conference bridge
and'+ dial forward. !
I
10. System will be instalied in a manner to take full advantage of the modular redundancy inherent j; ' .
•; in the system.
� � 1 1. Complete installation and technical dncumentation will be provided.
'; .
, � PLANT EQUfPMENT COMCENTREX SYSTEM � -
j "
=I The Plant Equipment Inc.ComCentrex system provided by SCC under this contract will conform to the
� following criteria:
.� t. System configured witfi four 19"console mounted 30 line electronic tefephone instruments.
"�� 2. System configured to support 30 loop start type C telephone lines.
;�
3. System installation tn include connections to logging recorder and instant call recorder on a '
position by position basis.
� 4. System instailation to include key Iabels for all active lines and functions at time of installation. �
� I,
�.:
� 5. System installation to include placement of support electronics rack in basement machine room ��t
and telephone instruments in communications center.
I
- � ;
6. FCC part 68 approved. '� �
�, �
� !F�
� � �•;' REV 3.22.91 12:15 PICKIN WUNTY IXf1�If A PAGE 16 �'
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EXHIBlT A
�
SPECIFlCATIONS OF THE SYSTEM .
a .
PART 2 , • .
i:�:!.
Funct9onal Specification • ••
` ; 7. ComCentrex telephone instruments will be interfaced with radio console to permit single '�
headset operations. Functionality of interface described in Moducom documentatio�. '�.�r '
�
8. individual ositions e ui ed with emergenc override headset/Fiandset dual i•`�'�•- `'
p q pp y type 310 jackbox �,T ,.�
' i to isolate telephone from console in the event of failure or required separate operation. �
� 9. Telephone instruments equipped with single button speed dialers and timed hool�flash buttons. i
� � ,
10. Complete installation and technicai documentation wil!be provided. ; ;
a
' MODUCOM CONSOLE SYSTEM �!' I
"q �
i
.:4` The Modular Communicallons Systems,Inc.Ultra-Com 96 console system provided 6y SCC under the i;'+
�' scope of this contract will conform to the following criteria:
1. System configured with four console positions and one centrai etectronics rack. includes !
;� installation of equipment reck in basement machine room.
t
2. SysYem configured to support 20"channels":
.;:^�
- <:� 1. Red Mountain 4W Tone Takeover Setup/KD CTS/Dis
Main is telco to MW to Repeater, BU is locai controi station.
Main back-up switch used to transfer to conuol station from ,
{;: ; repeater tetco line. Requires addition of tone keyi�g panel to
control station (Customer). Takeover to disabie remotes
°a attached to control statiort.
�=a�
. ....4i:a .
:'S,� 2. Ajax 2W DC Takeover CTS/Dis
yz�y- Local control station
;�� Transmit to key F7 on control station and x-muted with ,
channel 3. Actually same Fx pair but with different repeater
input CTCSS.
'._,� 3. Suniight 2W DC Takeover CTS/Dis :
`� � Local control station
� �? Transmit to key F2 on control station and be x-mute with �
.:.r��
channel 2. Double terminate to same control station as
-��3�� channe(#2.
AS
:*�;
Gs=�•�
�„
r��`� REV 3.22.91 12:15 PII'KtN COUN7Y DCHIBR'A PAGB 17 � � -
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+� f EXHlBIT A ' .
SPECIFICATIONS OF THE SYSTEM ��•
- PART 2 -
j Functional Specification '
, i'.r .
t'. •
i4. County R&B 2W DC 7akeover CTS/Dis �����,�`�
•�;� Local control station,many remotes.
} 5. Snowmass�D 2W DC CTS1Dis F11F2 i
�. ,
� local control station � ,
F'1/F2 used for talk-around on controt station. ;
:� �.; :
- ''i 6. Basalt FO 2W Tone CTS/Dis �
.�j local control station
,.;.� k
7. Aspen City 2W pC CTS/Dis
!'"i Telco to base station at water plant ��;r '
i
� 8. NLEC 2W DC
'? Teico to base statio�
-�t
,� 1
;;:� 9. PiTPAGE 2W DC Takeover .
•:r. Tetco to base station
If possible x-mute with DAPT
�_�'� Take-over to disable DAPT
� .
` � ]0. MED 10 2W DC C7S/Dis
� Telco m control station
' �;� Keys f1 to bring up one repeater �
�`>�' x-mute with channe(#11 !
. . .,,��Y�y
��� 11. MED 10 2W DC CTSlDis
:xy, .
'�5`? Telco to control station
' Keys P2 to bring up second repeater
�';'� x-mute with channei IF10 and double terminate to same teico
line as channel�10
� `� � 72. USFS 2W DC
� `��y Telco to control statioo. Unknown for sure if 2 or 4 wire tone
=•�� or DC controi.
^:�
`�'•^� t3. ELT 2W
;;�,�' Local paging monitor
` �; Program one momentary switch and one latched switch. _
Y';{�� Interface audio level and impedance.
::�t;:
� r�
�'a:J � REV 3.22,91 12:I5 PCIKIN COUMY DCH38iT A PAGB(8 � -
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� . ,
* � EXHlBIT A
SPECIFICATIONS OF THE SYSTEM f��`'�
. ;,., ...
PART 2 r
;r,
,,.,..�,,.
Functional Specification �7'�.d_
t4. Scanner 2W
Local �.
�f interface audio level and impedance
' 15. Elephant FQ 2W DC CTSJDis � ;: .'.,
i Telco to repeater � �
No supervisory features ; f�
�;
"; � 18. Aspen FD 2W DC CTS(Dis F1lF2 ���`-'
; ;.;. .
� Telco to contro!station
! No supervisory features
17. Jail 1C 4W E/M
Coordinate audio level and impedance transmit and receive �
T
18. Aspen Streets 2W DC CTSlDis �
� Telco to 6ase station at water plant
4
i �9-Z� Not Assigned
; 3. Each console position conflgured with dual four/six wire headset jacks,each with independent
� volume controL ��
I 4. Each console posirion configured with two speakers,one microphone,one color CRT display ��•
;� and one"instant transmit/select"panel,and one footswitch. �
�
� 5. System configured with redundant pnwer supplies supporting common equipment.
�
►'
� 6. Cpnsole positions(where so equipped)interFaced to Zetron Model 25 tone encoders for paging
nn select channel.
r '
7. System installed including EMI/surge suppressor on each radio conuol and powar line. ?`�
8. System instalfation tn include audio connections to logging recorder on a channei by channel t •�
` i basis. ' '�
i i.d `
'ti`
� 9. System layout and labeling to be coordinated with Customer. � y�,
:: �
7 0. Compiete installation and technical documentation will be provided. '�� i
j�:..
71. Installation to be coordinated with customer to ensure minimal down-time and service �
interrupiions. ''y �'
i �''�"�
.. j I. .•,f�
. ., � REV 3.2291 12:I5 PII'KIN COUNTY IXHIBTi A PAGE 19 '
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a.
� EXHIBIT A
� i
' SPECIFICATIONS OF THE SYSTEM �'��•!•
t
�
, � PART 2 ;`=r .�
Functional Specification �7,A
��`.
i 12. System lavels at demarcation point set to 0 dBm terminated into confipuraUOn. � .:.
' }
��
t 13. SCC witl work with customer to set and check all system adjustments affecting transmission !:��
i parameters to verify compliance with FCC regulations related to deviation,hum and noise. It � �j��
f
� is understood that level setting will require customer radio technician to work at corresponding ;;, .
� radio to make adjustments as necessary to operate at 0 dBm leveis at demarcation, ,�
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:f � REV 3.22.91 12:15 PiIT�!COUNTY FXHIBIC A PAG&20 � ��f��•�
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,:�:,.�
EXHIBIT A ;. • •
. !
.: ' SPECIFtCAT10NS OF THE SYSTEM '� .��� '
} - .
PART3 � ' '
� ..
;:.:',r ,
' Performance and Reliability
_ {'<�.:.
t::. ���
�., '?;-�.'
Performance Criteria �,�.. �
f
, ':',
The response time criteria requested in the RFP under section 5 of a maximum of 3 seconds(90%of f
; attempts)for duplicate event check and a maximum of 5 seconds 190%of attempts)for geofile look- �c`s
I up is met or exceeded. Under normal conditions,the response times shau�d ba faster than the goal �:i� '
itimes listed. Since the cross street infprmation is not included in the geofile beinp supplied by the h;,,_ -.
County,County personnel will need to encer ctoss street information via termina!input to have address °_� �
� verification by intersection on a peofile look-up. �*;,�
,«;
! t )��Sri,.
_' The load requirements provided in the RFP and in subsequent site visiu has been utilized ta formulate 5;
� j the system proposed. Data sheets with the loading provided are included in SCC's proposal. The ��
system will meet the County's requested performance criteria above,when the system is loaded to �':
' the County's anticipated 5 year call toad.
,
Reliabilitv Criteria � �
� _
f The SYSTEM reliabiiity meet or exceed 99.9% uptime during the system Reliability Test deFned in i1Ai
.rA.
_ ,.� Exhibit B,Part 2 Refiability Test Pian. ,�F,
. � �',�...
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.j REV 3.2291 12:15 PII'KIN COUIV7'Y flCHlBii'A PAGB 21 �� !� .
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: �
' EXHIBIT A ' �;
��.'
SPECIFICA710NS OF THE SYSTEM �
PART 4 .
:r
Documentarion ;��.
1.'?`=;:�•>:
1� Equipment Manuals: SCC will provide a complete set of operetional manuais for all instailed �
hardware and system software. fone sex)
�.. ,
i 2) Application Source Code: AII application source code and supporting application level f
documentation is supplied with the system,on final system acceptance. (one set) ; �
�_ ? 31 CAD User Manuals: SCC will provide copies of its PREMIER CAD User's and References ��..
� Manuals,updated to reflect Pitkin County's specific modiflcations and enhancements. (15 of t°.
• eachi
L����.
y ' +,_ .
� � ,,:
4) Comcentrex Usar Manuals: Comprehensive user manual will be provided for the ComcenVex
equipment installed within the communications center, as supplied by Plant Equipmeni Inc. F
Ione per instrument)
�
r•
,,y 5i MAARS tJser Manuals; Comprehensive user manual will be provided for the MAARS equipment �
•�.i provided within the scope of this contract, as supplied by Plant Equipment Inc. lone per 1: •
r iostrumentl :'
- .�
. � 6) Moducom User Manuals: Complete user ma�uals will be provided that detail every aspect of
the use and user Contiguration of the Moducom communications console. (one set)
�. 71 Technical Manuals: Compiete technical manuals will be provided for the Comcentrex,MAARS !
�:a and Moducom equipment. These manuals and diagrams are sufficieot for insta�lation, �
.� reconfiguration and board level maintenance and diagnostics. (one setl
�=Yi 8► As-Built Documents: The County will 6e provided with a full set of as-built wiring and .
�"' interconnection diagrams for all aspecis of the system. These documents detail physical
..*�
� location of each compa�ent as well as all jumpers and optlon straps enabled. In addition a
� complete cross-connect schedule is provided for each subsystem annotaied wiih wire markings
and connector informatioo. A block and level diagram is provided for each analog subsystem.
(one set) '
� �,".� 9) System Software Manuals: The user and reference manual for each Tandem Software ; ;,
- component is supplied to the County. (one setl ,
t{ j
:�i ' }
: s,;
y 1 ._
:� � I
• '�`r,�� i_ .
,�.t�� REV 3.22.91 i2:IS P7fKlN COUNTY FJCHi9R A PAGE 22 I .
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_ .+ .
EXHlBIT B . �
FINAL ACCEPTANCE TEST , � . , .
PART 1 . �
,� ...
Functional Test Ptan,Other SYSTEM ! �
'.:,,,:�:.
7
This section deiaits the test plan and functional acceptance criteria for each of the followirtg aspects ,;�,i... .
of the project: ;�:�j
,.1
� Moducom radio consoies and associated equipment �."•.t �
MAARS AMI/ALI Coniroller and associated equipment '�`•
_j ComCentrex Key 7elephone System and associated equipment ��
; �','," �.
� MODUCOM RADIO CONSOLES Z�!� :`
, �•':
��1;,;s,
The test/acceptance plan for the radio console etectronics and associated equipment consists of two j .
i'
areas: '
!
� Equipment self testing and diagnostics � �
� Integrated test of installed and integrated system
i
� Each component af the system will be tested, documented and demonstrated using intema{test ;:�
_ � routines as described in the Moducom factory documentation for the consote system. This includes
diagnostic test routines as well as individual configuration routines and atl audio levels.
IEach operator position and channel will be tested, documented and demonstrated to operate in .� �
accordance with factory specifications and operationai requirements in the foNowing areas (as
� appropriatel: !
� Transmit audio levei ideviation and line level) 7
I Receive audio level (deviation and line level)
� Transmit function tones or DC
Frequency selection
CTCSS disable
Master transmit
Simulcast
� Cross-busy
Channel Patch
='� Repeater set-up and knock-down
iRemote take-over
! Headset operation
ldle channel noise
� Specialty retay operation as appropriate �`
;� Audio interface to tone encoders
Audio interface to instant call recorders
,� Audio interface to togging recorder
,.,,�
Interface to ComCentrex key system �
1
,
� REY 3.24.91 ]2c15 PI'[KW COUNT7 DCHffiTl'B PAGE 1
� I,
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'� .: �- .. '-;�.:.
EXHIBIT B ' '
FINAL ACCEPTANCE TEST ••�
PART 7
•„� .
Functional Test Pian,Other SYSTEM
: �;:':,,,,,::.
' �`,.�`.
tf during the Course af testing the console electronics,a problem is discovered with telephone lines, i r•
redio equipment,radio remotes,recording devices,tone encoders,or other associated equipment,SCC !`'+''
will work with customer to resolve the problem, but the failure of a nomSCC provided facility or ��. j
component will not negatively impact acceptance of the SCC provided equipment.
F .
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MAARS ANI/ALI CONTROLLER `:
- �,., !
E�j� �"
The test/acceptance plan for the ANI/ALI controiler and associated equipment consists of two areas:
,�i y:'t.
Equipment self testing and diagnostics f' ' �:
` i
Integreted test of installed and integrated system �;
�
I Each component of the system will be tested, documented and demonstrated using internal test
iroutines as described in the MAARS/PEI factory documentation for the system as configured. This '
includes diagnostic test routines as well as individual configuration routines,
I � �
' �� Each answering position,E-9-t-1 trunk and data circuit wil!be tested,documeMed,and demonstrated
functional with respect to the following areas: ',�
11f Ability to seize trunk „�'��'�
i Ability to decode ANI ����
i Ability to display ANI •'' .
. Ability to request A!1 using eiiher data li�e
`' Ability to display ALI
i Ability to issue trensfer commands to Centrai Office � `
! ELAN integrity i'
Ability to function without AC power(ALI display exceptedi
Ability to transfer data to CAD system •
Audio quality from poiM of system entry �
, Signalling conformity to Bellcore TR-TSY-000350
If during the course of testing the ANI/ALI system, a problem is discovered with the E-9-1-1-trunk
; lines,ALI/DMS data lines,MSAG,CO conference bridge,or other associated equipment,SCC witf work ;.
' with customer to resolve the problem,but the failure ot a non-SCC provided facility or component will
� not negatively impact acceptance of the SCC provided equepment. i: ; j
�
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� REV 3.22.91 t2:15 PRKW COUNTY EXHIBIf B � PAGE 2 � �
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'� � EXHIBIT B . ' '
FINAL ACCEPTANCf TEST •
PART 1 ' �.� •"-
T ...
Functional Test Plan,Other SYSTEM '
i �s:.�•.�_.�,�,:
� COMCENTREX KEY TELEPHONE SYSTEM t;�,,�j''�
i...
; The test pia�for the ComCentrex system and associated equipment consists of two areas: ''}
� .
Equipment self testing and diagnostics '�f ,
Integrated test of installed and integrated system ;�'..
i•.' •
_ Each component of the system will be tested,documented and demonstrated using internai test points ��: �
� and telepho�e facility simutators. Each component shall be tested in accordance to PEI/ComCentrex !' t�
� factory documentation for the system as configured. ��i�,.
Each answering posiuon, line, and feature will be tested (and documented) with respect to the i;: .
following areas:
Audible ring
Visual ring
, Voice path and quality
'� Off-hook indication(I off and U off) !, .
Hold(I hold and U holdl
_ Hold time exceeded
Conference
• ; Hook-flash
4 Speed-dial •
� Intertace with MAARS system � .
` i Interface with recording devices
Interface with console/headset jack
� �
�� If during the course of testing the ComCentrex system,a problem is discovered with telephone lines,
�� recordin9 equipment,line features(not supplied by SCC►,or other assxiated equipment,SCC will work '
•� wiih customer to resolve problem,but the failure of a non-SCC provided facitiry or component will not
negatively impact acceptance of the SCC provided equipment.
: � .
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EXHIBIT 8 • � ��
w
FINAL ACCEPTANCE TEST
PART 2 ' .
':.r .
Performance and Reliability Test Plan <'�•:���<�X.,
*'�,�
u
� '':..�� . .
Performance Test Pla� •�
-.l .
Following the functionai testing of the SYSTFM, SCC will simulate the anticipated peak call load '
transaction activity on the TANDEM HARDWARE and APPLICATION SOFTWARE,based on a normal �i
_ transaction type mix. Using intemal Tandem software tools,the transaction times from tra�saction ' �
initiation at the Tandem port to start of output response at the Tandem port, are measured and �; ;`
recorded.This loading test is continued for a minimum ot 15 minutes and a maximum of 1 hour. After i';��.
the load test, the averege for the 90% is calculated, and shown to be equal to the Performance `� ; .
� Criteria.
Reliability Test Pian
The purpose of the SYSTEM Reliabiliry Test is to demonstrate the SYSTEM's availability for a period
of 30 days. SYSTEM availability is defined as the ability to receive and process calls,enter events, �
� dispatch resources,and monitor unit status. For the purpose of the Reliability Test, the failure of
terminals will not be cansidered to make the system unavailable. The failure of a single workstation,
� CRT,communicadons modem,printer,or other peripheral equipment does not constitute"down time"
. during the system acceptance. Also, SYSTEM availability caiculations shall not include disruptions
due to causes outside the system,such as: ;�:
o Data communications problems from outside providers. �
o Power failure. �
� o Client initiated shutdowns. '
i
j o Unavailability of external interfaces. i
` During this 30 day Reliability Test, the CUSTOMER wilt maintain a log ot SYSTEM problems,and ,
i cooperate with SCC in corcecting such problems according to the terms of Warcanty Maintenance.
\ � During this Reliability Test, CUSTOMER is obligated io immediately noiify by telephone SCC if the
" SYSTEM becomes unavaiiable.
E �:.
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REV 3.2291 12:15 PIfKIN COUNTY E7CHIBf1'B . PAGE 4
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INTEGRATION SCHEDULE
,; ._��, ,
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.. E9'h4 Tdy^M1ane iCey Systrn.Cim.Conmle 7ectraNCS aM WOMetry
ENItl81i I at SVSTFM�ITE6iNTNpI flGfl6ftllf 3/16/91 �
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rmvx�s�s�M9-��^� I �a-9�I s � �� � :
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� GenerW Prol�t nen.9�nt 1 W-ner9t I 175 � �: ' �..
� � GmimeMatlon � N-hq-91� 25 � �I l: I �
TmGew MtloOalbn 6-Iylr'91 2b.6; ' (: ' � •.
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A�kN MMhN1e ibws Pee IfNM-91 0 �
. - TMEem O PC'nstdVTex� 6-Meyil 4 � I. �.f.
� Trides o PC Paeptmc� 2FMey-91 0 ' - � ;�
.. .. GwfIM Oeueiepmen[ 6-Npr-91 1 I 2 � I` �; .
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' �.�..; Qlltin SmviceNt � 6-RR-91 I :I �,�..: ..' .
� .���"'�. .� eWIC Olu Geofue A-Npl-71 5 T�—i�'—�'— �! . �� : .
Gao(Ma Peuiem 2�-aprif I S -
' OeM CaMSlnlCatlw�s IB-MY-91 55.6� I:
. Flikb Rewo4 tlM4g ConpRia ti-ney-m( o � I? I .
netxon�urctaVlest 21-MeY� 7
� . Renole morkstalions ]1-Meyi� 2
t" Nlerfece llnez W-Mer-91� 3
tam e.m.r�em I s-epr-m �03 I : ; '
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11oduCOm ONiuefe0 K�RUg-91 0 ; .
� ' IbntW�Eleciro�i[s Ym1aY 19-fNg-91 5 .
�anWe�ect nieq/Test 26-�1uq-91� 5 I� ��
' ComW�t7eetrories AWp 26-pug-91 0
. - Rant OeWxreA 36iW¢91 0 .� .
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�� Key TelepUOne Syztes NsWY Io-Sepii 0 '
' [9I1 SW-s sim 3-Sep-91� �
E9I1 CPE SYlup l5�91 0 �
� Cfl0 uofkSletivR t5ep-91 1 �.
' .. Softwere Can/Igwe�ioNGeneral F-May-91 11 S
wur c�rx�vmron w+ey-s�I s ;
. mnr auon rraiNny a-wgm � � ; : ; ;
� , NsL11 CRO 3FMay-71' 3 Y�`;� . ..
� CAO Tysfem Opefatlond N-Mey-91 0 �; �
War Can(Igwa�bn N-Mayil 20 ,� �v ; ' �
� Prailue SuPPaI S-0c1-91 5 ( Ii
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S[C TrNner ireiMg 1U-Sep-91 7 �� : ' y� ;
010 user Tre�g 19-Sep-97, 1 S ; �� ! �: til �
Nteuer SWP� 10-OClil� 5 � � �7
Inlerfaei SMay�9I 87.5 .) ! '
nlatau specifka�wns �ney-9�j S � ��� !
[pp'ryp� � p-May-91� I S I:
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IlecarOS Trensler 4-.Mn-9I I 0 � I �_
E911 YSepii 0.S � 1 . .
� �? Sy:iem[utwer W-at-91� U b.t� .
, - OueYty Nssurance�[onird I �Sep-91 1 �6
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'�" . . FunctWn Testinq B-fep-91' S �� I' --'_"-" ' j,:
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' EXHIBIT D
PAYMENT SCHEDULE ,
Summary: j':'r
� I ,_: .
1�,}5�'�;�(`.�•
¢.
CADlTeleohones b- . •
Total Integration Services 81,178 �
' -� Total Componenzs 308,822 !, ;
� Subtotal,CAD/9-1-1 390,000 �^ '
I �
,
Consoles �,�
Total Integration 39,965 ks�
, '. i Total ComponeMS 116,852 ij:;
, ''� r:�_,..
1_:- .
� Subtotal, Consoles 156,817 � "��
`3 Total SYSTEM 546,817 S
! {_,
' Milestone Payments,based upon SCC achieving the following Integration Schedule milestones
(all milestones and payments are based on the Contract Signing date,the Integration Schedule and �'
,f payment milesto�es will shift forward or backward to reflect the actual date of Contrect Signi�g): ��•
7
� 11 Contract Signing 20%of SYSTEM Price April 15,1991 �
2} TANDEM HARDWARE and
'r TANDEM SOFTWARE Acceptance 34%of SYSTEM Price May 21, 1991 ;
� &TANDEM PC Delivery
�
3) Watson Furniture !
HARDWARE Delivery 10%of SYSTEM Price Aup 5, 1991 k'.
' i .
4) Modular Communications Systems Inc.
�'� HARDWARE Delivery 8%of SYSTEM Price Aug 19, 7991 j,;
,� 5) Plant Equipment Inc. � .
HARDWARE Delivery S%of SYSTEM Price Aug 26, 1991
�`:� 6) Fnal Acceptance 20%of SYSTEM Price Nov 13, 1991 �, .'�
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. . I REV 3.22.91 12:I5 PI'IKIN COUNTY IXHBCI'D PAG6 1 '�'.,.
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� EXHIBIT D • �'
', �•�:- .
'� { �_ '.
PAYMENT SCHEDULE
. :�
Part 1 :._>,:r�°
Prices and Charges,Reimbursable Items,Inteyretion Services ' ' . .
i
�L.,•�.5•..w... y.
Qty Model Description PUF EXDT •-;t':,�
4 months warranty charge 2,053 8,212 �=�`
ti:.. :.
1 SCC CCIClNCIC Interface Custom 3,000 3,000 I;'r .
1 SCC DG Hot Key"Terminal Emulation 3,000 3,000 �;:�
1 SCC Proyect Management 68,950 68,950 `,.,f '" F `•
� 7 SCC System Installation 59,087 59,081 ;�-, �' i
� 1 SCC Training 8,900 8,900 �II .;
I 7 SCC Travel and Other Expenses 6,000 6,000 ;- '
i 1 SCC Shipping 2,000 2,000 ""'"�
1 SCC Documentation 500 500 "�' `�
. • ct � �,��1!�`i . .
Subtotal 159,fiA3 "
.� Discount(imState) (38,500) �*
Total,INTEGRATION SERVICES 121,143 (r`
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EXHIBIT D .
PAYMENT SCHEDULE -
. . f ...
PART 2
�...:. ..
Prices and Charges,Components k��
� .
Tandem Hardware � '
Qty Model Description List Extd f� ''
' 1 CLX602G 600 SERIES,2 CPU 59,250 59,250 i" �
y;:�;� 2 EC13S Upgrade S to 12 MB 8,000 16,000 ;`
2 4220 300 Mbyte Drives 13,500 27,000
1 3603-1 Communications Controller 5,760 5,760
- .V'.'� 1 3605-t Sync.Communications `,.
Controller 5,400 5,400
2 6526A Terminal 995 1,990 �
'� 2 652AA Terminal Keyboard 0 0
"'�� 7 P100S1 386SX, 16MHz w/Software 1,405 9,835
j 14 P22185 512KB RAM Memory 100 1,400
� 7 P19243 3.5 Floppy Drive 150 1,050 j
:� 1 TDPA 16 Function Keyboard 195 195 �
'� 3 P79272 VGA 16 bit Adaptor 0 0 �
i
,,t••� Subtotal TANDEM HARDWAHE 127,880 '
Hardware Discount to Pitkin 19% (24,297)
^� Total TANDEM HARDWARE 103,583
r.. Other Hardware(Misc.)
. �` .=z, Qty Model Description List Extd
,�;t,� 2 320 Printer W/Serial 589 1,178
.•�- 11 ZCM1492 Zenith FTM Monitors 999 70,989 1 '
�;��ti� 4 611175 Dual VGA+ Card w/Software 895 3,580 ;
�;z;�! 2 DG596 R/M 9.6 KB Modem, :
�.?� async,dialup 1,325 2,650
i DS-7 Modem Power Supply, •
Shelf 1,500 1,500 !
� 15 n/a Cabling for Modems,
��R'i Terminals 40 600 ' ''
� � cc�Y� t n/a Equipment Rack 150 150 '
I
`';.� Subtotal 20,647 i
;a I:,; 1 _
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, � +
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;
Y OTHER HARDWARE(Summary from major athers) � �
! Qty Model Description Unit Cost Extd Price �'��'="
1 Plant Plant Equipment and I; �
� Shipping 67,507 67,507 ;`'�`r.N
" 1 ModuC ModuComp Console �?':' `
� E(ecuonics 67,006 67,006 ��#+,^' '.
1 Watson Watson Furniture 49,846 49,846 � �
i )
, Total,OTHER HARDWARE(Summary of major others) 124,359 �
�' Total All OTHER HARDWARE 205,006 � r i'`
TANDEM HARDWARE i:; : ': .:
� Qty Model Description PUF Extd ,�
_ � 2 9090CC Guardian 90XF 10,240 20,480 ��;;�
• - 1 9257E Cobol Run Time Library 3,135 3,135 ''�::< .
�� 1 9190E Netbatch 4,345 4,345 �-
�`� 7 9064E SNAX/XF 9,320 9,320
Totat PUF 37,280
;' Software Discount to Pitken 28% (10,438) `
L Total Tandem Software 26,842
t,
� APPUCATtON SOFfWARE
�
_ R Qty � Model Descrip6on Unit Cost Extd Price
� � 1 SCC PREMIER CAD
- } V3.1 License 83,500 83,500 �
k 1 SCC PREMIER Workstation
x License 562 6,744
. z:€ Total APPLICATION SOFTWARE 90,244
S •
� Total Components 425,674
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EXHIBIT E '����
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- ' SCC MAS7ER LlCENSE AGREEMENT ;� ..��.
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MASfER LICENSE AGREEMENT • .
� betwea�
SCC,INC. �
5710 FLATIRON PARKWAY
BOULDER,COLORADO 80301-5727 �_"::r~�
and �'
i:�?:;`��:
ASPEN-PITKIlV COUNTY
EMERGENCY TELEPHONE SERVICE AUTHORTTY � �
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_ Aspen-Pitkin Counry Emergenoy Telephone Service Authority('LICENSEE"),a Colorado legnl entity,has agreed "i
. to license from SCC,7na("SCC'),a Colorado coipotaHon,end SCC has agreed to license W LICENSEE certain
computer sotiware programs('SOF'I'WAR&')in considerallon of the mutual promises and covenants hereinafrer
set forth:
Se�tion 1
� AEFINITIONS ' ,�.
� ,
? 1.1 "I.ICENSEE"shall include parents,subsidiaries,succossois,assigns,and any coiporation at least 50% '�
i directly or indirectly contrutled by LICENSEE. ��
i
1.2 "SOFI'WARE"meaos any computer software or programs licensed by SCC to LICENSEE according ro ���
• ` this AGREEMENT. i' ���
; �' �
! 13 "PROGRAM DOCUMENTATTOAi"means any writtw or printed materiaS related to tLe SOF'f WARE as �;�i
' provided by SCC. ;,'i .
• 1.4 "FEE' means the fee payabte W SCC by LICENSEE for the rights to use the SOF'PWARE anJ
PROGRAM DOCUMEN!'ATION in accordance wit6 this AGREEMENT or any MAiNTENANCE � i'
AGREEMENT iFentered into.
1
� 1.5 "LICENSED PRODUCP"means an item of SObTWARfi)iceosed to LICENSEE by SCC in accordance ..Y
i with this AGREEMENT, to includa both object and source code versions, as well as PROGRAM 1 ' �.
� DOCUMENTATION,UPDATES,UPGRADES and ENHANCEMENTS theroto. �.
� ', ,
� {.: ,
� ' 1.6 'DESIGNATED SYSTEM" for any LICENSED PRODUCT'means a computer system which(i) is
i awrtufactured or supplied by Tandem Computers and owncd or leased by LICENSEE,(ii)is within the r'•"� •`
>.ti�:
! possession and control of LICENSEE,and(iii)is configured with the number of PROCESSING UNITS
�, identified in this AGREEMENT md any attechments hereto. ,� ��, =,
' •�i! i
1.7 "PROCESSING UN1T,' for any Tandem Computer, is a measuro of relative transaction pracessing ;,�
capacity,based on the Tandem EXT lU having a value of o�(1). ;':�`•
' ,3..� ;
1,8 "AGREEMSNT"means this agreement and my attachments hereto. �
��t'.
. �!,
.r�';
! REV3.22.91 P['f[aN-MASTERUCENSEAGAEEMENT PAGEI . ��� � �
.. .
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��a 4 ��� tiV r�, � � •. 1�1G���,� t'�i'+ t� � �r`ax''a� � 4�f� `k�.:
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l.9 "MAINTENANCE AGREEMENT"means a subsequently executed agreement that governs the prices, �
` [erms and conditions by which SCC shall maintain the SOFI'WARE aftu lhe expiration of any applicable
warranties. . •
: ,
1.10 "UPDATE" means any improvement,extension or other changa made by SCC to the SOFTWARE or
PROGRAM DOCUMENTATION,which improves or alters the openting performance of the SOFTWARE
or the value of the PROGRAM DOCUMENTATION, but does not alter its basic functions. Such •
UPDATES were not availabla at the time of execution of this AGREEMENT, sud are intended for -
distribution to all LICENSEES under wac7anty or with valid MAINTENANCE AGREEMENTS in place. '�'Y
f ,. .
1.11 'UPGRADED LICENSE"shall mean a written modification to this AGREEMENT to rmit the use of ``•`�<'•
a LICENSED PRODUCT upon a madification,enhancement or replacement of the DESIGNATED '} �{
SYSTEM. Such UPGRADED LICENSE may be chargesble at the sole discretion of SCC. ;' . '
t 1.12 "ENHANCEMENT"shall mean end include any program,any paK thereof,ar any ma[erials not included
in the PROGRAM DOCOMENTATION or the SOFPWARE at the time of execution of this
AGREEMENT that is related to the PROGRAM DOCUMENTATION and the SOF"1'WARE and which
improves operating perfom�ance by adding features to or altering its functions. Such ENHANCEMENTS, �
! at SCC's sole discretion,may be chargeable. ! t
��,.
' ��;
" � 1.13 "COMPOSITE PROGRAM"means any developed program by LICENSEE's own personnel or personnel '
under contract to LICENSEE that includes any portion of lhe.SOFI'WARE through some linkage editing
or any other process. �'1'
� �
1.14 "FUTCTRE PRODUCI'S"means any subsequent product with substantial fu�ctional differences operating
in a systems environment not supported at t6e time of execution of the AGREEMENT. Such FUTURE !°
PRODUCTS may or may not be chargeable at the sole discretion of SCC. �,
. � ,
� ,ti $eCIIOII 2. �•
' - RIGHTS AND LIl�IITATIONS OF LICENSE
". 2.1 SCC hereby grants and LICENSEE accepts a nonezclusive and nontransfenble LICENSE ia pecpetuity to
� use the number of LICENSED PRODUCTS and PROGRAM DOCUMENTATION specified in one or
more addenda,attachments or e�cLibits to this AGREEMENT for LICENSEE'S own intemal use under the
( terms and conditionc af tltis AGREEMENT. This AGREEMENT authorizes LICENSEE to execute each �
of the LICENSED PRODUCfS on a single DESIGNATED SYSTEM,ezcept a backup computer may be (
uucl in the even[of malfunction of any DESIGNATED SYST'EM until such DESIGNATED SYSTEM is �;
. returned to working oidea In no eveot shall LICENSEE have the right at any point in time to use more
. than the number of copies of the SOFTWARE for wfuch he has been LICENSED. Nothing in this �
AGREEMENT conveys title in the SOFI'WARE to LICENSEE.
�i .
2.2 LICENSEE may merge the SOFTWARE into another program as a COMPOSITE PROGRAM for vse only
on the same DESIGNATED SYSTEM. Any portion of the SOFTWARE so merged will continue to ba
subject to the temu and conditioos af this AGREEMENT. If LICENSEE wishes to use a COMPOSITE �
` PROGRAM on additional computers,thea additioael License FEES must be paid to SCC. SCC shall not
6e responsible for the maintenance of any non-SCC supplied code in the COMPOSITE PROGRAM nor �,, ;
for any modificatians to the SOF'fWARE in the COMPOSITE PROGRAM made outside of the auspices « `
of SCC. �'
2.3 LICENSEE is expressly prohibited from granting subliceuses,providing tima sharing services, renting, i�y i
lendin�,or allowing any use of the SOFT'WARE by any third party except as expressly provided in this
AGREEMENT. My attempt othenvise ro sublicense,assign,or transfer any of the rights,duties,or �;.
. � obligations hereunder is void. �;;.�
2.4 LICENSEE shall not make any modifications to the SOFTWARE without SCC's prior written consent. +�j'.
i !;
� t
- REV 322.91 PIITCIN-MASTER LICENSE AGREEMENT PAGE 2 '�'��•��
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� Sxtion 3 �;��"ti±n th;
TERM OF LICENSE
The LICENSE is effxtive upon the sigoing of bnth pacties and shall continue in perpetuity unless terminatul in �.,
'� accorslance with the provisions of this AGREEMENT. . . ,
Section 4 '
PROTECTION OF PROPRlETARY RIGATS " -
..Y ...
4.1 LICENSEE recognizes and agrees that each L[CENSEB PRODUCf(i)is considered by SCC to be a trads
secret of SCC,(ii)is fumished by SCC to LICENSEE in wnfidence,and(iii)contains proprietary and �.�. .
conhdential information of SCC. Tiqe to,ownership of and all propcietary rights in each LICENSED � �''.��
PRQDUGT ar�d all copies thereof ero reserved to and wiU at all timas romain with SCC. � .
4
4.2 LICENSE&will hold each LICENSED PRODUCI'in ccnfidence(at least to the same extent that it protects
its own valuable confidential infotmation)and will take alt reasonable precautions consistertt with generatly
accepted standards in t6e data processing industry to safeguard the confidentia[ity of each LICENSED
PRODUCT.
�..
4.3 LICENSEE witl not disclose,fumish,transfer or otherwise make available any pottion of a LICENSED
; PRODUGT to any person eaccept to those of its employees,agents or contractors whose aceess is necessary ,�
for LICENSEE's use of the LICENSED PRODUGT in accordaoce wilh this AGREEMENT. LICENSEE
i wil]take appropriate action by instrument,asreement end otherwise wit6 such employees, agents or
contractors to inform them of tbe trade secret,proprietary and confidential natum of each LICENSED
PRODUCT and to obtai¢their compliance with the terms of this Section 4. LiCENSEE will be liable for '
noncomp(iance by agents and contractors to the same exient as it would be liable for noncompliance by its �,,
employees. 1
!
-j 4.4 Notwithsfanding anything in this Secdon 4 to tha contrary, LICENSEE will have no obtigetion of �• '
confidentiality with respect!o a LICENSED PRODUCT which{i)was known ro LICENSEE prior to its �
� " � teceipt from SCC, (ii)is lewfully obtained by LICENSEE from a tUird perty under no obligatioa of �
, confidentiality to SCC,or(iii)is or beromes publicly available other than a result of aoy act or failure to •
act of LICENSEE.
. , �
4.5 LICENSEB's obligations under this Section 4 will survive the termination of the license granted under Wis
� AGREEMENT.
:� �
�`7 Section 5 � -
i
�i COPYRTGHT PROTECfION AND DISTRIBUTION LiMITATIONS �
;:t �
; 5.1 LICENSEE acknowledges that tfie SOF1'WARE aod PROGRAM DOCLTMENTATION are protected by �
� the wpyright laws of the United States,and that SCC intends to strtcqy enforce its rights thereundec Any j �
\ ;-� COMPOSITE PROGRAM created by LICENSEE shall be subjxt to t6e same wpyright protections. �
�
1 5.2 In particuiar,LICENSEE may not copy the SOFTWARE for the purpose of sale,license,lease,rental,
gift, or other transfer of such copies to others. If I,ICENSEB transfers possession of any copy,
modification,or COMPOSIT&PROGRAM to another paRy,and has received written notice of such a
violation,LICENSEE shall have thiRy(30}days to cure such viola6on. If appropriate remedies ro correct
" such violation have not been accomplished within t}uRy(30)days, tiiis LICENSE shall be considered �:,j
tezminated. LICENSEE agrees upon such termination to purge tho SOPTWARE together with alt copies, �
modi6cations, and COMPOSITE PROGRAMS on all DESIGNATED SYSTEMS, and to destroy all Y �
;{
, d
.�
ki REV 3.2291 PC[KIN-MASTFR LICENSE AGREEMEM' PAGE 3
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�.1r �l �,'�y r+t'7 � y� � k�".t Y >"y�.Jp� .��� �k �'��Y������J,,•4 =� � �.��y��y� ��{�1.
��.� .�. .��.�,.�������u _ �r _. �; r„���:
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associated media and PROGRAM I�OCUMENTATION that may 6ave been copied and transferral in
violaGon of this AGREEMEiVT. LICENSEH will wsrraut to SCC that such purging hns been accomplished
' upon the presentstion to SCC by LICENSEE in t6e fomi of e written ceKification that the eiimiaation end
•ti destmction of unauthorized use, code, and PROGRAM DOCUMENTATION has, in fact, been > .�'
accomplished. If temvneted,this AGREEMENT may be reiostated by the written mutual cansent of SCC • �
and LICENSEE,
Section 6 ,
PATENT AND COPYRiGHT INFRINGEMENT ;��r �
SCC shall defend any claim or proceeding bmught against LICENSEE to the ext�t that it is based on an assertion �'�;' �•..
thet LICENSEE's use of the SOFTWARE under ihis AGAEEMENT wnstitutes an infringement of any United '' 1 �•j
States patent or copyright and shall indemnify LICENSEE against all costs,damages,and expenses finaliy awardecl ;i•,
against LICENSEE which are attributable W such claim,proviJed that LICENSEE notifies SCC promptly in writing
of any such claim or proceed'ertg and gives SCC full and complete authority,info[mation,end rexsonable assistance
to defend such claim or proceeding and further pmvided that SCC shall bave sole control of tha defense of any
claim or proceeding and atl negotiations fot its comprotoise or setNement. In the event tlut the SOFTWARE is � ` "
finally held W be infringiug and its use by LICENSEE is enjoined, SCC shall,at its election(i)procure for !'.
LiCENSEE the right to continue to use the SOFTVVARE;(ii)modify or replaca the SOFI'WARE so that it becomes
i:� � .
� non-inFrin �n or m retum to LICENSEE an license fees id in accordance wit6 lhe ro-rata amortization �� `4
E� S� �...) Y Pa P .
provisions as ouUined in Section 12.1 of this AGREEMENT. SCC ehall have no liability hereuoder iFLICENSEE i i,:i,
modifies tfie SObTWARE without the prior written consent aF SCC and such modification is a contributing cause �.'i ;. ,
of the infringement, or if L[CENSEE uses the SOFTWARE in a manner contrary to tLe provisions of this
AGREEMENT. The forogoing states SCC entire liability,and LICENSEE's exclusive remedy,with respect to any
claims of any copyright or patent rights by 1he SOFf WARE and part thereof,or the use thereof.
j Soction 7 ( , ,
I
RESPONSIBILITY OF LICENSEE
� 7.1 LICENSE&will designate a single primary point of contact to SCC for the putpose of coordinating all
activities regarding the SOFTWARE,w include its delivery,support and service. LICENSEE will fumish
� reasonable manpower,computer time,and other services required to assist in installing and supporting the j
. j SOF'fWARE at no chazge to SCC. .�
i; 7.2 LICENSEE agrees to use only an operating system celease which is approved by SCC for suppad of its
; LICENSED PRODUCT. LICENSEE wi11 idaotify,document and repoR each problem with LICENSED
i�
PRODUCT(S}necessimting wartaaty maintenance service,will supply SCC wit6 all documentation and '
assistance necessary to demonstrate and diagnose the problem aud will implem�t each patch, bypess,
UPDATE or other solution to such problem provided by SCC. If LTCENSEE requests romedial �'
' maintenance and SCC determines t6at the malfunction is not mlated to a LICENSED PRODUCf,SCC
may charge LICENSEE for its servica based upon SCC's then current daily professional rates and all � ,
{ applicable expenses.
\ � 73 LICENSEE will assure the proper use,management and supecvisioa of the LICENSED PRODUC['S and �,
'� of any application progiams,audit controls,operating methods and o�ce procedures necessary for the
intended use ofthem.
� 7.4 LICBNSEE will provide SCC with all source code for any changes approved by SCC e�d LICENSED � ,
r YRODUCT,inciuding a(!reiated changes to or generated versions of PROGRAM DOCUMENTATION, +
� whether the change is an approved modification or not. I �
''1
� � .
�
;`�
!.
i
REV 3.2291 PICK[N-MASTER LiCENSE AGREFMENT PAGE 4
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' 7.5 SCC will not lxi liable for any datnages caused by LICENSEE's failure W fulfill the responsibilities set
forth in t6is Section 7, caused by LICENSEE's inappropriate, improper, or unauthorized use of any ' .
" LiCENSED PRODUCT,caused by any other act or omission of LICENSEE. . . ,
� .
Sectian 8 ' '
ARCH[VAL REPRODUCTION " -
S.1 LiCENSEE is suthorizal to create one(1)backup copy of tlie SOFTWARE in muhine readable form, �:�':r ..
provided that suc6 copy is for LICENSE&'s own use and that no more Ihan lhe number of the i'..;.,.,
SOFPWARE systems licensed according to this AGREEMENT are in ux at any one time. LICENSEE � i`,�`'�
agcees that the said backup coQy satisfies tLe requirements of the applicable copyright laws of the United '
�''
States.
t�
' 8.2 LICENSEE egrees to reproduce snd to include the copyright notice on my backup copy,modification,or jr ''
COMPOSITE PROGRAM containing the SOFTWARE. LICENSEE sha11 not remove any copyright or �. .
other propriefary notice included in any materials fumished w L.ICENSEE in connect�on with this R
AGREEMENT. I, �. ,
�y
1,�!!
$CCf10II 4 � ',��
.'.'
WARRANTY
9.1 SCC wazrants W the LICENSEE:(i)that it has the right to grant this LICENSE;(ii)that,for the warranty
. . period speci5ed below t6e medium Upon which the SOFI'WARE is recorded is free from defects in
materials and workmanship;and(iii)that the SOFfWARE performs in accordance with che Cunctional t.;
specifications as contained in tLe appropriate SCC PROGRAM DOCUMENTATION. The foregoing '
warrapty shall not apply if eny defect which,in the judgement of SCC,results from the accident,abuse,
ot misapplication of the medium by LICENSEE.
" 9.2 SCC wa�rants that each LICENSED PRODUCT as delivered by SCC and pmperly insfalled by LICENSEE
, f on the D�SIGNATED SYSTEM(S) will perform substnntieliy as descri6ed in SCC's then current
PROGRAM DOCUMENTATION for a period of one(1)yeaz from the date of shipment from SCC to �
LICENSEb of the LICENSED PRODUCT(S).
93 SCC recognizes the importence of tiroe to LICENSEE in correcting erron. Lt the event that the :+�
' SOFTWARE does not conform w the functional spuifications within tfie warranty period,SCC wiil cosre�t �
i the errors on a bes[effoRS basis. SCC's sole obligation For any breach of the Warcanty of performance
made in this section 9 shall be to provide Wananty Services,as provided in Section 10 of these Terms, i.
subject to the other limitations of SCC's liability set forth in these Teans end the System Integration
AgreemenL ,
( '
9.4 The foregoing eacpressed warranty is in lieu of all other warranties,expressed or implied,including,but .
not limited to,tt�e implied warranties of inerchantability and of fitness for a particuiar purpose. ,
. {
Section 1Q a� •
WARRANTY MAINTENANCE �`, �;
t�,�
10.1 Wartanty service. For the term of the warranty as described in Section 9 of this AGREEMENT and " '
subject to LICENSEE's obligations under Sectiou 7 of this AGREEMENT, SCC will provide certain �
( .
werranty services as described herein. All wacranty services are without charge to LICENSEfi except as �„Y;
expressly provided. �.
•�f
;
� ;�`
REV 3.22.91 P1TKIN-MASI'FR LICENSE AGREEMENT PAGE 5 ��;��,�;
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✓ ' "�'t "i"y c� h � ' ' ��"r 5 i a sh2�� 5.k -nrY��"a�� �. 1 w i�a,'��'� � 4 ,.
! �r� ,•�q+,���}.+.�,�,�,, .qy�'t.�``AI'f �' � �q"��� � �, �gy . '.. ^a.�P: ` �:k�i � �F�}�d
. . �"' .'s�7,.i�'�.:�. .1/y':��'��IOC�� . ."4�'��- . .�. r�' �."�`_?�flg.b�.s., , . 1.��4+9��.�n+��:�:
• 10.2 Telephone SuppoR. SCC will provide a means for LICENSEE to notify SCC oE suspected problems by .
telephone at all times of tho day,every day of t6e year. SCC will use its best efforts to respond with a
" telephone copference within two(2)hours of notificatioa for calls made during SCC's nom�al business ' '
yk hours or if LICENSEE's notification iadicates a criticel pmblem(tUat is,a problem which inhibits real time
use of the LICENSED PROAUCT or the DESIGNATBD SYSTEM for public safery operations), For all ,
other pro6lems,SCC will use its best effoRs to respond with a telepfione confereace witLin one(1)
business day. SCC ahall have no responsibility for its telephone respoase time unless it willfully fails to ,
respond to notification aF a suspected problem. _
..� .
10.3 Remedial Maintenance. SCC will provide LICENSEE wit6 remedial maintenence to ensure that the
LICENSED PRODUCTS operate in su6stantial confocmity with SCC's puWished PROGRAM •'�'"r'r
DOCUMENTATION of each LICENSED PRODUCI'provided under this AGREEMENT. SCC shall, 7 '� '
within a reawnable time period,supply computet program code W correct any reproducible error,provided '
that SCC's diagnostics indiwte tl�at such nonconformity or error was present in the release leve]of the
• _a LICENSED PRODUCI'provided to LICENSEE or was present in a LICENSED PRODUCT certified for
i use on the DESIGNA'FED SYSTEM by SCC. ;
iRemedial maintenance will include action to veri(y a problem's existence,to determine if the problem is �•`
;� the result of a defect in hardware or softwace,and to deternune conditions under which the problem may �,�
j
recur. Afler such verification and determination,SCC will,at its option provide one of the following: j'.%
' 103.1 if the problem is the result of a defect in hardware,a referial of t6e problem to the apprapriate r`i�;. .
Tendem Customer Engineering office;
f .
t 10.3.2 an immaliate patch for the problem; '
10.33 a temporary bypass of the problem along with a statement that the problem will be corrected in �
a futu�e UPDATE. `.� .
�,j 10.3.4 a statement thac more information about the problem is required;or �
Y �� 103.5 a statement that the LICENSED PRODUCT operates substantialiy as described in SCC's then
i curre�t PRO(iRAM DOCUMENTATION or tbat the problem arises when LICENSED
, PRODUCT is used in a manner for which it wes not desiymed. �
' 10.4 On-site correction. Suspected error conditions will be invesGgeted end corrected by SCC personnel et
SCC's offices lo the extent possible. On site corrections sLall be at the axclusive judgment of SCC at no k'
- ' additional cost to t6e LICENSEE. If SCC,in its reasonable judgment,dete[mipes that any suspected etror "
condition was athibutable to a cause other than an errot in SCC's SOF1'WARE or a modification supported � '
c by SCC,the LICENSEE will pay for SCC's efforts based upon SCC's then cucrent daily professional retes �
' end all applicable expenses rogardless of the reason for the on-site visit. Notwithstanding Ihe above, �
" LICENSEE may,however,request that SCC conduct such investigations end tnvel to the locatioa of the
LICENSEE at the LICENSEE's request;LICENSEE will pay SCC for reasoeable travel and subsistence ,
• expenses.
� 10.5 UPDATES. SCC will provide LICENSEE with one copy each of UPDATES to LICENSED PRODUCI'S , ,
, ! which are releaced duritfg the term of this warranty without additional c6arges. LICENSEE agrees to
� promptly install each such UPDATE oa the DESIGNATED SYSTEM. SCC will provide o�e copy of all 4 i
I, ;
� PROGRAM DOCtJMENTATION chan�es which are necessary as a result of changes to the LICENSED �S ; '
PRODUCT(S). �
10.6 Compatibility with Tandem's Operating Systems. SCC will test new Tandem oparating system releases i? „ �
for compatibility with SCC's base LICENSED PRODUGTS,and during the term of this warranty,will i
make available to LICENSEb a current listing of compatible operating system releases.
, i.'f
+
�
. .�.!
�"
REV 3�2.91 PIl'K1N—MASTER LIC&NS6 AGREEMENT PAGB 6
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$ECfi0l1�I � �
' POST-WARRANTX MAINTENANCE ��::
r . •
Maintenance and suppoR of the SOFI'WARE after the expiration of applicable wartanties shall ba subject ta a
separata MAINTENANCE AGREEMENT which may be incotporeted as an eddendum to this AGREEMENT at .
the mutual consent and agreement of the paRies. Said MAINTENANCE AGREEMENT shall be provided end
implemented on a FEE basis. No mainteneoce, telephone support,UPDATES,or eny other service shall be • _
provided afler the expiration of warrea6es without such MAINTENANCE AGREEMENT. -
r
se�tion 12 6'.
i .,�"�.
LIl�ffTATIONS OF REMEDIES ' �
12.1 In the event chat the SOFTWARE does not conform to tfie functional specifications as contained in the � .-
appropriate SCC PROGRAM DOCUMENTATION,SCC shaU correct the etrors on a best effort basis. � ; ,
If SCC is unable to cornct tbe erroxs within a reasonable period of tima,t6e entire liability oE SCC and M .
the exclusive remedy of LICENSEE sLall be to terminate the AGREEMENT of any individuel LiCENSE ;'. � '
hereunder thicty(30)days after written rrotice to SCC of such emors, and to refund the cost of the " .+
LICENSE(5)paid besed upon s four year straight line amortiration. Such refund to be equal to 1/48 of � '�
i the cost af t6a FEES for each month remaining in its useful life which, for purposes of this �
AGREEMENT,shall be deemed to be faur(4)years. ,�j
! 12.2 NEITHER SCC NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION
PRODUCTION OR DfiLIVERY OF THIS SOFTWARE SHALL UNDER ANY CIRCUMSTANCES BE
LIABLE FOR ANY DAMAGES INCLUDING IND7REGT, INCIDENTAL, OR CONSEQUENIAL
DAMAGES,SUCA AS LOSS OF PROFTTS,BENEFTfS,OR WAGES ARISING FROM USE OF OR
INABILTTY TO USE THE SOFI'WARE.EVEN IF SCC HAS BEEN AAVISED OF THE POSSIBILII'Y ' � .
+ OF SUCH DAMAGES,OR FOR ANY CJ_AIM BY ANY OTHER PARTY. SOMfi STATES DO NOT
,'� ALLOW TAE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR �
' CONSEQUENTIAL DAMAGES,SO THE ABOVE LIMITATION MAY NOT APPLY TO LICENSEE.
. THE PARTIES SHALL FIIRTHER INDEMt1IFY AND HOLD ONE ANOTHER HARMLASS FROM
� AND AGAINST ANY AND AI.L SUCH CLAIMS,LOSSES,DAMAGES,NDGEMENTS,COSTS,
i AND EXPENSES (INCLUDING LEGAL FEES) AS A RESULT OF INJURIES TO YERSONS
� (INCLUDING DEATI�,OR LOSS,THEFT,OR DAMAGE TO PROPERTY ARISING FAOM THE
. � NEGLIGENCE, D7SHONEST ACTS, OR WILLFUL MISCONDUCT OF SCC'S EMPLOYEES,
; AGENTS,OR ANY INDEPENDANT PARTY IN 1TS EMPLOY.
� � .
Sectiou 13 �,
i SHOWCASE ACCOUNT
� 7 13.1 LICENSEE agrees to become a"Showcase Site'for SCC. This arrangement is designed to demonstrate
��i the applicability, fuactionalily and ease-of-use of t6e SOFTWARE to othu prospeccive users. SCC
� `'� recognius LICENSEE's nced to avoid any system disruptions and commits to limit such showcase �. , '
,� activities to a minimum. �'
13.2 Showcase activities may include,but are not limited to,the following: i�'
; 13.2.1 Meldng available tlioroughly knowledgeable staff persons to answer questions via telephone on any ; ' '
aspects of the implementation and operation of the SOFIWARE. ( i
;j 13.2.2 Allowing on-site demonstretions W be perfo[med by SCC. The demonstrations will be arranged
�
in advance at a mutualiy agreeabla date,time,snd place. t
�� 1',
;-,�
�::. REV 3.2291 PII'KIN-MASTFR L1CF.�ISE AGREEMENI' PAGE 7 i:'
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' , 13.2.3 Providing a lmowledgeable employee of the LICENSEE to demonstrete the operetians of the
LICENSE&'s system end t6e SONIWARE and to respond to questions and operations issues.
13.2.4 Maldng a suitab(e conference room available for SCC's use during the demonstration visit.
� 13.2.5 Provide one copy of nonconfidential reports u requested by SCC.
13.2.6 Allowing the facilities and personnel(witu the individuals approval)of the LICENSEE to be -
photographed or video taped by SCC for advertising or showing to prospective SCC customers. •
I3.2.7 Perntission to release to the public information regarding the installation a�d operation of!he ' .r
system. SCC will obtain the LICENSEE's approval prior to the release of any such material. ; x
13.2.8 Permission to use the LICENSEE's name in SCC's promotional material. SCC will obtain
'},��.4 .
� LICENSEE's permission priar to the publication and rolease of such material. �
' � i.. ,• .
Section 14 �
� LICENSED SOFPWARE AND FEES ;!'�
'1
j 14.1 The SOHTWARE covered by tlils AGREEMENT and their attendant FEES are listed on the attached ks;.
LICENSED PRODUCTS ADDENDUM and incorporated into this AGREEMENT by reference. ���.�...
{ 14.2 TLe DESIGNAI'ED SYSTEM for each LICENSED PRODUCI',and its associated transaction capacity ! r
':i in PROC&SSING UNITS is also specified on the attached addendum. License FEES for LICENSHD f
PRODUCTS are determined in propoRion to tha number of PROCESSING UNITS of the DESIGNAI'ED �
SYSTEMS and in accorclance with SCC's published license FEE schedules currently in effect. If the (
LICENSEE causes changes to be effected in the DESIGNATED SYSTEM which inerease the number of F,
PROCESSING UNTTS,the AGREEMENT granted hereby for any LICENSED PRODUCf s6a11 temanste �± •
unless LICENSEE, within ninety (90)days of such change, requeats SCC to issue an UPGRADED
�7 LICENSE and SCC issues the UPGRADED LICENSE. Such UPGRADED LICENSE and the associated � .
License FEE shall include any secvices necessary by SCC to ensure that the LICENSED PRODUCT will �
I operete on the modified system in suhstantial conformity witfi SCC's then current PROGRAM
DOCUMENTAITON. For en UPGRADED LICENSE,LICENSEE shall pay a FEE besed on the number �
� of PROCESSING UNITS added,according to SCC's then current schedule of licease FEES.
' Section 15 �
. i F' .
� TAICES
.� LICENSEE shall pay any and all import duties,levies,or imposts and all sales,use,value-added,and other taxes
of any nature atisessecl to such payments by any community of nations,ot any nation,or any political subdivisions
, oF any nation,exclusive of taxes based on ne[income. In the event that SCC is required W pay any such tax, � �
LICENSEE shall promptly reimburse SCC for the same upon presentation to LICENSEE by SCC of such liability.
. � ��
Section 16
i '�.
FORCE MAJEURE k",'
SCC and LICENSEE shall be ezcused fmm delays or failures in performing or fulfilling their obligations in i' �'
� accordance with this AGREEMENT to the exteat tliat such delays or failures result from causes beyond the 'r.F i
reasanable control of SCC or LICENSEE,provided that in onler to avail itself of such eaccuse,the affected party
; must act diligzntly to remedy the cause of,mitigate,ar oveccome such delay or failure. ?�_
;
. i1:
- REV 3:12.91 PTtKIN-MASTER UCENS6 AGREFMfiM' PAGE 6 � �
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Secfion 17
� GENERAL PROVLSIONS � ,
:, .�
•� 17.1 GOVfiRDIING LAW;SEVERABILITY: This AGREEMENT snd all ezhibits,attachments,or addenda ' � �
sha116e interproted under the laws of the State of Colorazlo. If my of t6is AGREEMENT and atl ezhibits, ;��,��
attachmmts or eddenda or the applicetion of sny such provisions shail be held by a tribunal of competent
jurisdiction W be contrary to law,the remaining provisioos shall continue in full fotce and effecL
17.2 ENT[RE AGREEMENT AND ATTACHMENTS: LICENSEE aclaowledges having read this
� AGREEMENT,understanda it,end agrees to be bound by its terms end conditions. LICENSEE further ".'r .
agrces tLet it is the complete and exclusive AGREEMENT betwcen LICENSEE md SCC which supersedes
an 1 or rior a reement, orel or wriuen,and an other wmmunications betwcen the arties ,`'����'
Y ProP� P S Y P ,;`'; ,j.�.�`
relating to the subject matter of this AGREEMENT. This AGREEMENT may be modified ooly by mutual ;
� writtea cons�L I``":�'�.. �
j 17.3 CONSIDERATION:LICENSEE agrees to pay SCC the FEES specified in one or more attached addenda ��j •
i to this AGREEMENT in accordance with the provisions set forth therein. All payments and values =7 ,
associated with this AGREEMENT will be in U.S.dollars. �,��
�:, .
' 17A TERMS CONFIDENfIAI.: Tha tecros md condidons of this AGREEMENT ue con6dential to both SCC �:�: fi�
;,.
'� and LICENSEE. BWh parties agrce not to disclose said terms and conditions without the prior expressed j,.';�,
- � i � i'i;?:.
written approva!of the olher paRy.
k.
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t ACCEPTED BY: ACCEPTED BY:
f
i
� LICENS SCC,Inc. �
, i.i
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- � � Authorized Signature Authorized Signature .
e;'
i3"
' Robert C. Braudis ��� .
, Name Nama
`� Chair �
:.��
� '
Title Title
i
April 2, 1991
� Date Date r ' �
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PAGE 9 I���'
; REV 3.22.9I PIfICIId-MASTIIt LICENSB AGREEMENT ,
ICII
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LICENSED PRODUCTS ADDENDUM
,� between . ,
,.
SCC,Inc. , ,
i
and
�
'�':,r .
� 7he SOFTWARE covered in this addendum is subject to the terms and conditions of the Master License i `
Agreement(the"AGREEMENT")to which it is attached. Foliowing are the perpetual license FEES that i�'�-.~J`1`
apply to this AGREEMENT;
, �� DESIGNATED PROCESSING LICENSED PERPETUAL ;
SYS7EMfS) I�NITS PRODUCTfS1 LICENSE FEEISI E �
� ,:
. 2 SCC PAEMIER CAD V3.1 S83,500.00 �„; '
72 SCC CAD WORKSTATION 66,744.00 '�'
- �� SOFfWARE
. ._ � �'t t' .
,�._
�! Total Perpetual License FEES S90,244.00 �f r'
�'
Any amounts not paid within thirty(30)days of SCC's invoice date shali bear interest at the rate of ;
one and one half(t 1/2%) per month from the date due until paid. If SCC hires any independent 1.
agent,including collection agents and attorneys not full-time employees,to collect any amount due,
SCC shall be entitled to recover its costs of collection,including agent fees,reasonable attorney's fees
'. and cost of suit,from UCENSEE
� Failure to pay the above FEES within ni�ety(901 days of SCCs invoice date may, at SCCs sole "
;, discretion,invoke the termination provisions of Section 5.2 of this AGREEMENT. �?
�
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_ REV 7,22.91 PCfKIN-MAS'IFR LICENSfi AGRBFMENT PAGE 10 �.
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� EXHI617 F �"' �
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'i TANDEM LICENSE AGREEMENT
j ' `'
(attached) � :
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.. '� . REV 9.391 12:15 . PICKQ'1 COUNCY EXHiB[f P . ; . .
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„-N"^-w?t 1,.��t:'
Agreemeat No. •
':>,.�
r. . • .
5 TANDE�S COMPUTERS INCORPORe1TED • �•
19333 Vallco Parkway ` �'
Cupertino, California 95014 �
AGREE:dENT FOR TANDEM CO�liTER PRODUCTS AND RELP,TED SERVICES � -
:� ...
j Na]ne Acnen-Pitkin Countv Emerqevcv Telephone Service Au[horitv ("CUStomer") i �:vt � ,
:' � -�'.
AddL'e55 p�pen-Pitkin Community Center 506 E. Main Stree[ ;,:... •
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City Acgpn State r.o Zip g i�I t 11
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hereby contracts for and TANBEM COMPTJTERS INCOR°ORATED ("Tande�"), j': . -
by its acceptance and execution heraof, agrees to furnish computer • :
products or related services, or both, for delivery, use and �; i.
- perfor.nance in the United States of America, in accordance with the �' �".
terms and conditions of this Agreement, consisting of this cover sheet '
and the following designated Schedules, each of which is incorporated ��'';:'"
into and made a part of this Agreement by this reference (together the ' ' '
"Agreement").
In tial
! �) (X) Schedule A General Terms and Conditions
� � ( ) ( ) Schedule B purchase of Hardware '
� ( ) ( ) Sche3ule C-1 Discount Commitments '• '
}
j ( ) ( ) Schedule C-2 Quantity Discount Commitments
. i ( ) O Schedule C-3 Discount Commitments for Desktop
s . � Products :
�) (x) Schedule D Soft�are License & Software
` Maintenance '"
: ( ) ( ) Schedule E Hardware Maintenance "�
� ( ) ( ) Schedule F Analyst Services
. ( ) ( ) Schedule G
; ( ) ( ) Schedule H
( ) ( ) Schedule I ��
�.=
�� CUSTOMER AAS READ THE AGREEMENT AND UNDERSTANDS THAT THE GENERAL TERMS
i
AND CONDITIONS APPLY FULLY TO ALL SCHEDULES.
AGREED TO: ACCEPTED BY: �
ASPEN-PITKIN COUNTY "
' F.MF.R(;F.NCY • TANDEM COMPUTERS INCORPORATED ,.
j (Custo
� / i �,
By /��� ���rO BY �? .
Name Robert C. Braudis Name V
. �:
Title Chair Title ¢� '
•i Date April 2, 1991 Effective Date 1�
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, � RE�I 8/07/90 Agreement Cover 1
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Agreement No. ,,:.
� SCHEDULE A • "
GENERAL TER`QS AND CODIDITZONS .
�
This Schedule A governs the purchase or other acquisition by Customer �
from Tandem of hardware ("Hardwar="), the license by Customer from '"-r .
Tandem of software ("So�t:�are") (Hardware and Softaar2 are
• collectively referred to as the �'Products'�), and the acquisition by }''`':' ��'
Customer from Tandem of services described i» applicable Schedules ' ` :'�
("Services"). ��a '
';
I<.
7.. EFFECTIVE DATE, TERM `y
The Agreement is effective from the date on which it is executed F�
by Tandem (the °Effective Date��) except that any particular �� :.
Schedule C-1, Schedule C-2, Schedule C-3 or.Schedule E entered ��� '�'
into as part of this Agreement shall have an effective date or ���t;;=,.
commencement date as specified in such Schedule. Customer will � :
;� have the right to acquire Products and Services under the }-
Aqreement for an initial term of 36 months and thereafter until
' the Agreement is terminated by either party, upon 90 days prior
written notice to the other, unless sooner terminated as provided -
herein and provided that each Schedule C-1 or Schedule C-3 shall
be in effect for no more than 12 months from its effective date. , ' � , .
k
( �
2. ORDERS, SHIPME.YT, TRANSPORTATION
:�
x:
a. Orders may be submitted to Tandem under the Agreement by ���.
' ' Customer using its order form (the '�Order"), citing the
� Agreement by Number. All Orders are subject to acceptance by `,. �-
� ' Tandem. The terms of the Agreement will not be amended or �' ��
changed by, and will supersede, the terms of any Order. .'�.
Additional or different terms and conditions of an Order will �-��•
, i . be of no force or effect. � �
. b. Produc�s will be shipped and Services will be provided in '� �
accordance with a schedule mutually agreed to by Customer and
Tandem and seti forth in the Order. - � •
! c. All transportation, rigging, and drayage costs will be paid by
Customer and will be set forth separately on Tandem's invoice ����
to Customer. The method of Product shipment will be selected
� by Tandem. %
:,-.'i�r
; 3. PAYMENT TERMS .' �.�. '° �
i ;?
? Customer will pay all invoices, in £ull, within 30 days of date of .�' �
� invoice. �:���
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; .
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REV 8/07/90 Schedule A 1 ,
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'�'';#i'Ss`+'��;
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a 4. TAXES ��,'�
a. In addition to payments for Products and Ser�ices, Customer � .
agrees to pay any tax, fee, levy or other Governmental charge, �'�•�
however denomznated (co2lectively "Taxes"), resulting from •�
this Aqreement or any activities hereunder, exclusive of taxes � �
based on Tandem's net income, unZess prior to shipment of the '
Products or the provision of Services, Custotaer pravfdes to ;•.r "
Tandem a certificate of exe�ption from such Taxes acceptable
to the aporopriate taxing authoritp. ,
�'.j''.;.�'-.
b. A17. quoted prices and 2icense fees are exclusive of Taxes. �"'. ,
i;�:
�.•�
i1
5. RISK OF LOSS i} '
a. During the period the Products are in transit to the initial �
delivery point indicated in the Order, Tande,t will bear the • �'�
risk of Zoss ar damage to the Products, except for loss or t� �
damage caused by Customer, war, nuclear reaction or radiation, �'
or radioactive contamination. �'"';'�
i : ,
b. After deZivery to the initial delivery point indicated in the
Order, Customer will bear the risk of loss or damaga to the
`' Products.
i
� 6. PATENT AND COPYRIGHT INDEMNITY '
�
a. Tandem will defend, at its own expense, any action brought �
' against Customez to the extent that it is based on a claim
; that any Product supplied by Tandem infringes a IInited States
' patent or copyright, and will pay any costs and damages
� finally awarded aga3nst Custamer in any such action which are
attributable to any such claim or incurred by Customer through
; settlement of such claim. However, such defense and payments
�� , are subject to the conditions that: �
'� :'� 1) Tandem will be notified pzomptly in writing by Customer ; �
�', of any such claim; �
.,�: �,.
� . 2} Tandem will have sole control of the defense and all �'
,�. negotiations for any szttlement or compromise; ; •
t,.
c
3) Customer will reasonably assist Tandem in the defense of tt
any such claim; and, t ""�
� 4) should any Product become (or in Tandem's opinion be �
:;J , likely to become) the subject of any such claim, Customer
:1 will permit Tandem, at Tandem's option and expense, to
;:=� . r:,; i
;_;.=�
� .
''Y` REV 8/0�/90 Schedule A 2
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�i1 5���`.y� .'.l�u�0lJER.Y�"'++1'.�'"'v� ��atii .r., .�h......._� ..,..ta.^t!�(tra�s:.ti ' . ,s •Y N��r
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(ij procure for Customer the riqht to continue using such
Product; or (ii) rep2ace ar modify such Praduct so that
it becomes non-infsinging while providing functionally .
,. equivalent performance; ar (iii) except for Licensed �
. , •
Products licensed on a monthly or other recurrinq basis, , . ,
grant Customer a rePund for such Product as depreciated ,>.
and accept its return_ Such depreciation will be
comouted on a 5-year straight-line depreciation schedule
commencing as of its delivery to the Customer. '
b. Tandem will have no liability to Customer under any provision ;•;r�'
' of this Section with respect to any claim of patent or
copyright infringement which is based upon t,`�e 1) combination
of any Product with any other product or progzam not furnished �,?,��`
by Tandem, 2) any modification af a Product by a party other �'
than Tandem or 3) the failure to install an update or revision Y'`•�
promptly.
' ' c. THE FOREGOING STATES THE ENTIRE LIA$ILTTY OF TANDEM, AND THE . �
SOLE ANd EXCLUSIVE REMEDY OF CUSTOMER, FOR INFRINGEMENT �F `:ys.
I INTELLECTUAL PROPERTY RIGHTS BY PRODUCTS OR SERVICES. � �
. � ::,, :t
I 7. PRODUCT MANUALS '• �'���
� ..�,,
� Tandem wiI.l supply to Customer one copy of the necessary Product
manuals for the installation and operation of the Products. Such
i Product manuals contain Confidential Information o£ Tandem (as
hereaftar defined) and are proprietazy in nature.
.�' .�.
8. PROTECTION OF PROPRIETARY RIGHTS � -
• a. "Confidential Information" means the confidential and 'r; `
proprietary data or information developed or acquired by �x�
Tandem. '{�'
't: ,
. �, . b. Customer wiil keep a1.1 Confidentia2 Information in confidence :' �
and will not, without the prior written consent of Tandem, ?�t ,
?' pu}�lish, disclose or otherwise make available, directly or ;;•'�,
indirectly, any item of Confidential Information to any person '� � .
t.: other than those of Customer's employees, agents or
contractors who need to know the same in the perfoxmance of
�' their duties for Customer. Customer further agrees that it `
; will only use the Confidential Information in connection with
; the Products or Services and for no other purpose. Custamer " �' �
, ! shall protect and maintain the confidentiality of all
Confidential Information with at least the same degree of care
as it empZoys to protect its own confidential information, -
�::.
�)�
+ �1
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�
� REV 8/0'7/90 Schedule A 3 ;,ti,�
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�T`Y4v � ' . ryV�_��. �' y �LtF��.. ��� ��.� �. ..�����utE� t AytJrl�F Zlf
7pr. � ��y,�� � k � �}
�r�. . ��."������'�t���� � f_� i�;� �� , - . ,x+ �"�r�'iRF:.`,a'a`'� .. . . . . �Fs � . "!'._�^!•�,�T7�;s.1�-�:
. t . �..
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� including but not limited to, taking appropriate action by
' instruction or agreement with its employees, agents or
contractors to infor;a them of the trade secret, proprietary • -��
and confidential natu�e of the confidential Information and to �
obtain their written agreement to comply with the ter�s of � :'�
this Section 8. Cus�omer will be liable to Tanden for
noncompliar.ce by agents or contractors to the same extznt it ;','1�•',,�`'
' would be liable for noncompliance by its e^�ployees. .
w..
c. Customer's confidentiality obligations will continue for each :�j
item of Con�idential Infor�ation until such time as Customer
can show that such item of Confidential Inforaation (i) was
known to Customer prior to its recsipt Prom Tandem without an ��
obligation to keep it confidential; or (ii) is lawfully �'
obtained by Customer from a third party through no brezch of " F
any agreement with Tandem and without an obligation to keep it �; `'
confidential; or (iii) is or becomes puhlicly available other ;�i�•'
than as a result oP any act or failure to act of Customer or �:' �
any of its e�ployees, agents or contractors. �
d. Customer acknowledges and agrees that a breach or threatened
breach of a covenant contained in this Section 8 would cause
irreparable injury to Tandem, that money damages would be an ,. ,
inadequate remedy and that the amount of such damages would be �`• �
extremely difficult to measure. Customer further acknowledges
and agrees that Tandem will be entitled to te:nporary and
permanent injunctive relief to restrain Customer (and its t�i�{,�
employees, agents and contractors) from such breach or `-z'.d
. threatened breach without having to post bond. Nothing in -ii
this Section 8 wi11 be construed as preventing Tandem from �t:..
• pursuing any and all remedies available to it for a breach or
threatened breach of a covenant made in this Section 8, ;-',��
including the recovery of monetary damages from Customer (or ==<1..`,�;
its employess, agents or contractors). �• i ,
e. TANDEM RESERVES ALL PROPRIETARY RIGHTS, INCLUDING ALL PATENT ��.c �
RIGHTS, COPYRIGATS, TRADE SECRET RIGIiTS, MASK WORK RIGHTS, . � '
CIRCUIT LAYOUT RIGHTS, DESIGN RIGHTS AND OTFIER INTELLECTUAL
PROPERTY RIGHT5,.IN AND TO ANY AND ALL DESIGNS, INVENTIONS, �
;:'•� KNOW-HOW, TECHNIQUES, STRUCTURES, IDEAS, WORKS,
: SPECIFICATIONS, ENGINEERING DETAILS AN� OTAER TECHNICAL OR
' PRODUCTIQN INFORMATION PERTAINING TO THE PRODUCTS OR SERVICES. '
.�
TANDEM WII�L OWN ALL RIGHTS IN ANY COPX, TRAAISI,ATTON,
MODIFICATION, ADAPTATION OR DERIVATION OF THE PRODUCTS OR °
OTHER ITE�SS OF CONFIDEVTIAL INFORMATION, INCLUDING ANY ',`�c�
IMPROVEMENT OR DEVELOPMENT THEREOF.
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9. LIMITATZON OF LIABILITY
� a. IN NO EVENT WILL TANDEM BE LIABLE FOR ANY SPECIAL, INDI�Z�,CT,
- PUNZTIVE, INCIDENTAL OR CoftSiQUENTIAI, DAMAGES, WHETfiER BASED ' -
UPON LOST GOODWTLL, LOST PROFITS, IASS OF USE OR PERFOR�fANCE ' ,
OF ANY PRODUCTS OR OTHER PROPERTY, LOSS OR Ii4PAIRMENT OF DATA
, OR SOfTF7e�RE, OR OTFIERWISE, ANII WHETHER ARISING OUT OF BR�'ACH • •
OF EXPRESS OR IMPLIED WART2ANTY OR CONTRACT, TORT (INCLUDING
NEGLTGEPICEj, STRICT PRODUCT LIABILITY OR OTHe.RWISE, REGe1�RDLESS � -
OF WHETHER TANDEM HAS BEEN NOTIFIEO OF THE POSSIBILITY OF SUC:i -
�AMAGES, OR IF SUCH DAMAGES COULD HAVE BEEN REASONABLY •`.:r
FORESEEN EXCEPT ONLY IN TIiE CASE OF PERSONAL INJUi2Y WHERE AND ��
TO THE EXTENT THAT APPLICABLc LP.W REQVIRES SUCIi LIABILZTY. }`"���"
j �"�,`
b. NOTWITHSTANDING ANY OTHER PROVISION OF THE AGr'ZEEMENT, iN NO 3r "
EVENT WILL TANDEM'S OR ITS SUPPLIERS' TOTAL.LIABILITY FOR ANY �
DAMAGES IN CONTRACT, WARRANTY, TORT, STRICT PRODUCT LIA$TLITY :
OR ON ANY OTHER BASIS EXCEED THE HIGHER OF: (i) THE TOTAL ' `'
AMOUNT PAID TO TANDEM BY CTJSTOMER FOR THE PRODUCT OR PRdDUCTS
- THAT DIRECTLY CAUSED THE DAMAGE, OR (ii) ONE HUNDRED FZFTY � � " ;
' THOUSAND �OLLARS ($150,000). •!!
i
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� 10. EXCLUSTVE RENIEDIES; ALIACATION OF RISK `! 4
a. THE REMEDIES PROVIDED IN SECTION 6 OF THIS SCHEDULE A AND IN � _
THE RELEVAIIT SCHEDULE{S} ARE CUSTOMER'S SOLE AND EXCLUSZVE �
REMEDIES.
!'•
,� � - ,
,, b. THE PROVISIONS OF SECTIONS 9 AND 10 OF TAIS SCH£DULE A AND THE �,
-_ WARRANTY, LIMITATION OF LIABILITY AND LIMITATION OF REMEDY F
; PROVISIONS OF ANY OTHER SCHEDULE, WHEN TAI�N TOGETHER,
� ALLOCATE THE RISK OF A FAILURE OR DEFECT dF A PRODUCT OR
,�; SERVICE BETWEEN TANDEM AND CUSTOMER, AND ARE AN ESSENTIAL ��
ELEMENT OF THE AGREEMENT BETWEEN TANDEM AND CUSTOMER. ;
, a�
�
� :.���1;: 11. TERMINATION
�v .,
:Y ShouZd either party fail to perform any of its obligations under
the Aqreement for a perzod of 30 days afier receipt aP written
- notice of such failure, the non-defaulting party wiZl have the
` ' right to terminate the Agreement immediately upon delivery of
�#`. written notice to the defaulting party of its election to do so.
�'�� The foregoing rights'of terraination are in addition to any other .
� rights and remedies that such party may have.
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12. NOTICES •
. . •.
� Except for changes to the Maintenance Services and Charges � • �
Summary, the Paid-Up License Fee, the Initial License Fee, the �
Monthly License Fee or other recurrinq license fee, which changes .
will be sent by regular mail, and except as other�aise expressZy
provided in the Agreement, any notice required to be given under ,
the Agreement will be qiven in writing and will be deemed given _
and effective (i) when delivered personally or by overnight �`z
'; express, or (ii) on the 4th business day after its date of posting
if mailed by certified, registered or reqular maiZ, postage i�.���.��;�..
prepaid, addressed to a party at its address stated below, or to ;.1�`•�
isuch other address as such party may designate by written notice �;... •
in accordance with the provisions of this Section.
If to Tandem; If to Customer: �
BAENT E.FINSTER R
TANDEM COMPUTERS INCORPORATED DIRECTOR OF COMMUNICATIONS � �'�
- 19191 Vallco Parkway �,'�'
� . � Cupertino, CA 95014 �+�µ�-81611 - �i�:_.
� � Attn: Manager Attn: 'r_;_ ,
? U.S. Marketing Servzces
Contract Administration
With cc to:
i
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�i � Tandem's General Counsel
10435 North Tantau Avenue
' - %' Cupertino, CA 95014
. ;: �
� 13. FAILURE, DELAY
� . Neither party will be liable for any failure or delay in
' � performing an obligation under the Agreement that is due to causes
�a beyond its reasonable control, such as natural catastrophes, �..
governmental acts or orsissions, laws or regulations, labor � �
strikes, failure or deZay by sappliers, or the unavailability or 1
���'-;.; shortages of transportation, fuel, energy, labar, parts or �
materials. j,
::��;;.; �
14. FOREIGN RESHSPMENT LIABILITY ( `
The Agreement is made subject to the present or future laws, ,� �
regulations, orders and other restrictions of the IInited States of �'�
� America on the export of Products or of information about ! -
tj . � ±
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�.... �.. ._X�.i.�-��1lA,�ii�i1":,@.i��"M 1c �t'.�..SL.r wrx..w.!�`'Ai.,_...�_•___..nu3r��L6. ._ . ,.�'f�ie• r
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Products. Customer represents and covenants that it will not
export, direct].y or indirect2y, any Product or information about -
any Product to any country for which any govertuaental agency •
� requires an export license or other approval without first �':.�
obtaining such license or approval and without the express prior ' � �
written per.nission of Tandem, which per.nission saall include the
' prior written permission of Tandem's suppliers. The permission of -
Tanca:� will not be unreasonably withheld. Cus�oaer agrees to
�' fully comply with aIl applicable U.S. expor� a'c.�inistration • _
� �; regulations. .
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� is. Assicxr�rrT ;`_,,.,�x;,
� � . �
Neither party may assign the Agreement without prior written � .
notice to, and written per•nission from, the other party, which �
,: permission will not be unreasanably withheld. Any attempt without
such permission to assign any rights, or delegate any duties or � ` '
��:., obligations, which arise under the Agreement will be void. �'
i ,
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' 16. ARBITRATTON • t
� j��.
r Any controversy or clai.m arising out of or relating to the ��j,:.
' Agreement, or the existence, validity, breach or termination � '•``
thereof, whether during or after its term, wiZZ be finally settled ;
by compulsory arbitration in accordance with the Commercial '
Arbitration Rules of the American Arbitration Association ("AAA"), (�
as raodified or supplemented under this Section.
`k (�
�� a. To initiate arbitration, either Party will f:le the E�
- . :� appropriate notice at the Regional Office of the AAA in San
i Francisco, California, U.S.A. The arbitration proceeding will �
� take place in San Francisco, California, U.S.A. and will be
,y conducted in the English language. The arbitration panel wi11
' consist of 3 arbitrators, one arbitrator appointed by each
-� Party and a third neutral arbitrator appointed by the AAA. �
` � • Any communication between a Party and any arbitrator wi1]. be
directed to the AAA for transmittal to the arbitrator. The t
.'�; � Parties expressly agres that the arbitrators will be empowered �
to, at Tandem�s iequest, 1) issue an interia order requiring t �
Customer to cease using Tandem Products or Tandem's
} Confidential Information pending the outcome of the '
"�+! arbitration or 2) grant injunctive relief.
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y,�N}�� � .��'tl +j7�,� � �'� , w.y ' '��� �s. � 2" � {�it�' Y.�n�'','a� - �,���'e� .
' "�... �� +► ►•.. � . .� �!��a}`"-x�it �r�-�:
. ... . - . �""".'',1 . ._ �..�°, ����iC��.,- ��..9t ,
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a , b. The arbitral award will be the exclusive remedy of the Parties •
, .
for all claims, counterclaims, issues or accountinq presented . ,
or pled to the arbit�ators. The award will 1) be grantad and ,
paid in U.S. Dollars exclusive of any tax, deduction or "
offset, 2J include interest fzam the date of breach or other '
violation of the Agre_�ent until the award is fully paid,
computed at the then-prevailing domestic reference rate of the • "
Bank of America, San Francisco, California, U.S.A., and 3) -;•:r��'
will not inc2ude attorney�s fees. Judgnent upon the arbitral
award may be entered in any court that has jurisdiction :';,,>�i
thereof. Any additionaI. costs, fees or expenses incurred in �• %'�.1�
enforcing the arbitral award will be charged against the Party ,
that resists its enforcement.
;. !
c. Nothing in this Se�tion 16 will prevent Tandem from seeking :.,
injunctive re2ieF against Customer from any.judicial or
administrative authority pending the reso2ution of a dispute �i
_ or controversy by arbitration. ;: ��
- ... ;w' .,s
_ 17. WAIVER, AMENDMENT OR MODZFICATION ��'i;� •.
The waiver, amendment or modification of any term, riqht or remedy
hereunder will not be effective unless in writing and signed by
�; the party against whom enforcement of such waiver, amendment or
modification is sought. The failure by either party to exercise
any of its rights hereunder in one instance will not be deemed a
waiver of such rights in the future or a waiver of any other •
. rights under the Agreement.
. �
28. PRIORITIES
The other Schedules of the Agreement will be interpreted as ^�
,- consistent with, and supplementary to, this Schedu2e. However, in
the event of a material inconsistency between a provision of this ��
Schedule and a provision of any other Schedule of the Agreement,
the provision of the other Schedule will govern. �� ,
19. SURVIVAL `
� Sections 4.a., 6, 8, 9, 10, 12, 14, 16, 18, 19 and 20.b., c. and '' •
� � e. of this Schedule A and those rovisions desi
� i p gnated an other
I Schedules will survive the termination of the Agreement for
, whatever reason. �1t �
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t t ` ���1►� y��i. �! t. �.�{�. Msti � .� � r •`�,� i4�"+d���U<.
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20. ENTIRE AGREEMENT: GOVERNI2tG LAW; INTERPRETATION , • �
a. The Agreement, including all designated Schedules, cons�itutes
� the entire agreement between Customer and Tandem with respect
to the Products and Services and supersedes all oral or
written agreements and other communications betaeen the � .
parties with respect thereto. ;'.`r
b. The Aqreement will be goveraed by and intergreted in i:�• +:^�••:•
accordance with the laws of the State of California, excluding ?:ry�'���
conflict of law rules and principles. Tandem and Customer �
exclude the IInited Nations Convention on Cont:acts for the '�
' International Sale of Goods from this Agreement. In the event !1
' of any conflict between the arbitration rules contemplated �;
under California law and the U.S. Federal Arbitration Act, the �.
U.S. Federal Arbitration Act will prevail. . ! "
:� ��.
c. If any provision of the Agreement is held to be invalid, �; ;:•
illegal, or unenforceable, in whole or in part, that provision ,��! �;,.
_ will be modified to the minimum extent necessary to make it i �'�i ;
. i� valid, legal and enforceable, and the validity, legality and
enforceability of the remaining provisions will not be ;
affected thereby. �
d. In construing or interpreting the Agreement, the ward "or"
will not be construed as exclusive, and the word "including"
� will not be limiting. ��� '• �
e. Tandem's obligations under this Agreement are strictly limited
• to the United States, and in no event will Tandem be required ; :
_ ; to ship Products to, or to provide warranty, licensing, '�`�
service or support in, another country. Any Tandem sales, '+#''
. ! licensing, service or support of Products outside of the !
'. United States but within those countries where Tandem has a :�': �
' wholly-owned subsidiary are subject to the terms and ;.�t��
' conditions (including pricing) of separate country agreements
, � . with the local Tandem subsidiary, or the terms and conditions ��� � �
t: . of a Tandem Multinational Purchase Agreement as may be agreed
I to by the Parties, i': t
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•.�'rt"����, k �y �.� � '�fr- �`'vc r
. . :o nd.�,.J_ -r: �r 71�9. ..�i��.:x+�tsl��:�:...i.._t.s..y �.a:.•�&zle!'�v^�A1�r,� .c z �S:iG:.. iY',�
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c. Customez will not disclose, furnish, transfer or otherwise
- make available, directly or indirectly, any Licensed Product
,,� or any part thereo£ to any person other than those of � .
Customer's employees, agents or contractors whose accass is >::
necessary for Customer's Use of such Licensed Product or the "
development of application software. Customer shall protect '
and maintain the confidentiality o£ aI1 Confidential .
Information with at least the same degree of care as it
employs to protect its own confidential infonnation, including •
; but not Iimited to, taking apgropriate action by instruction --
or agreement with its emgZoyees, agents or contractors to `'r
ihform them of the trade secret, proprietary and con£idential
nature of each Licensed Product and to obtain theiz written �,``=`"
agreement to comply with the ter•ns of this Section 4 and 1 :'�,
Section 8 of Schedule A. 5 '
d. Customer's obligations under this Section 4 and under Section � ..
• • B of Schedule A will survive the termination of a license �
granted under this Schedule, for whatever reason.
� �. ,". ` ,
• . e. The provisions of Section 8.d. of Schedule A wil1. also apply t <
� to a breach or threatened breach of a covenant contained in
� this Section 4. ���.,
,� :
5. DELIVERY AND IPTSTALLATION � .
Tandem will deliver each Licensed Product to Customer and wi11, �
upon request, install it on the Desiqnated System. Customer �,
'1 agrees to pay installation charges for I,icensed Products added to ',
_ ' an installed system. ��
' 6. MAINTENANCE �
::!
�`i a. Tandem will provide corrective maintenance for each Current `
. >�! . Product during the hours of 8 a.m. to 5 p.m., Monday through �
Friday, excluding national holidays, unless different hours �
are specified in.a then-current Schedule E between the
`�•`'� partiss, so that'it will operate on the Designatad Spstem �
�,.
substantially as described in Tandem's then current user � "
y�': documentation. Corrective maintenance will. include action to
,`�:. verify a problem's existence and to determine canditions under
�� which the problem may recur, but daes not inc2ude further
�j diagnosis. After such verification and determination, Tandem ,
� •=.� will, at its option,
�
(i) use its best efforts to provide an immediate fix for the
problem;
�
1
;� �.
':;� ;' �
-...�.
"�r�� REV 8/07/90 Schedule D . 4
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+ .�' : ., � .. �. � +.a3 `���������.�����f"�i* p�� ��4�,k�4 �
! , '�.[M.�11+7� ~��. �i��� �� � � �� n .� ,g t43tx T� ��r t�'ti�,.?r� ..�+` . �y��r�ai�� � :.
.. � �9,��'�'�-�'�.p .t .. .��'��I �'��..ik�:.`���������L� .�`�"�����C�M��w+k�!.�T}*1t�1�:�1�
(ii) use its best efforts to provide a temporary solution of �'' ,
� or workaround to the problem; .
�;.;-
{iii) provide a statement that the problem will be corr_cted
in a future ReI_ase; .
(iv) provide a stateaent that more infor�ation about the ;�,;.V"'
• problem is rer1uired (however, after su°�icient ;.'.�
information, in Tandem's opinion, is provided to Tandem,
Tandem will provide to Customer one of the other four :���`.�,� ,
maintenanCe alternatives contained in this Section 6.a) ; .
or {
i
(v) provide a statement that the Current P=oduct operates as
described in Tandem's then current user documentation or
that the problem arises when such Current Product is ;
� . used other than in a manner for which it was designed. ; i
�
I'.
- b. Tandem will Eurnish Customer with prior notice of the j.`�:
avai2abil.ity of Releases. Upon request, Tandem will deliver �''-'�
• t one copy of the most recent Release of the Licensed Products j '
j (in machine-readable abject code) and any appZicable user
documentation to the Maintenance Site. Customer will promptly
. install such Release on the Designated Syste�. � ,
c. So long as Customer pays the applicable fees, the services ��
' desczibed in this Section 6 wi1Z, unless otherwise '
•y specifically stated in this Schedule, be provided without
ifurther charge £or a Current Product during the term of its �
- . ; license. r
[ �
� 4 • d. With respect to Licensed Products which are not Current
Pzoducis, Tandem may either (i) refuse to maintain such
� Licensed Products or (ii) charge for maintenance services on a
i time and materials basis in addition to any applicable Monthly
License Fees.
I 's"
e. Tandem's suppliers are under no- obligation to provide either �
'� � maintenance services, update service, notices of latent
'� defects or correction of defects for the products of such �
; suppliers to a Customer.
I::': � .
7. CUSTOMER'S RESPONSIBILITIES ��
�
a. Customer will not modify, or permit any person other than '�
Tandem to modify, a Licensed Product or any part thereof. '`
Tandem will not be responsible for the maintenance of any
Licensed Product that has been modiEied by anyone other than I
Tandem. � �. '
� �.
, �,
_ ��
`�
i,
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` '�' REV 8/07/90 Schedule D 5 i.
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� , b. Customer will (i) identify, document and report each problem
� with a Licensed Product necessitating mainter.ance ser�ice,
� (ii) supply Tandem w?th all documentation and assistance
„ necessary to demonstrate and allow Tandem to diagnose the
problem, and (iii) install each Release or other solution to
* such problem provided by Tander�. If Customer requests �
corrective maintenance and Tandem determines that the
malfunction is not related to a Licensed Pro@uct, Tandem may `
charge Customer for its services on a time and materials "
basis.
i c. Customer will assure the proper use, managenent and � �
supervision of the Licensed Products and of any apnlication �
programs, audit controls, operating methods and of{ice
procedures necessary for the intended use thereof. Tandem
will not be liable for any damages caused by Customer's
- failure to fulfill these responsibilities or for any other act �
or omission of Customer.
•_a;; d. If Customer and Tande� enter into a Aardware Maintenance or
System Sugport agreeaent during the term of the Agreement,
;:�I_�. Customer will provide adequate space in the Hardware foz �
Tandem's storage and operation of any soP�ware or other ! �
,'��� diaqnostic tools, and will per.nit Tandem to remove its
��';.� diagnostic software or other tools upon the expiration or
: � te?-mination of such Hardware Mainter.ance or System Support
agreement. Alternatively, Customer may obtain the right to
use Tandem diagnostic software Products made generally
=i available to Tandem customers, in accordance with Tandem's •
•. � then-current licensing terms and conditions, including license
, fees.
I
°"� e. A surcharge will be added for service provided more than 50
- - 's�?� miles from Tandem's nearest point of support. Expenses of
�?� Tandem systems analysts for travel more than 200 miles from
I Tandem's nearest point of support will be paid by Customer.
SM: i 1
f 8. TE12M
���.t'
`� The license for any Licensed Product granted by this Schedule wi11
'.?�}� ;. be effective from the date the Licensed Praduct is shipped to
r:.� Customer and will remain in force until terminated in accordance `
�;.�{ with the provisions of this Agreer�ent. Should Custamer fail to •
�-.,� perform any of its obligations under this Schedule D or Schedule A
� (other than its confidentiality obligations) with respect to any -,.
-� Licensed Product for a period of thirty (30) days after receipt of
written notice of such failure, or should Customer breach any of
� . - its confidentiality obligations under this Schedule A or Schedule �
A, then Tandem will have the right to terminate the license for j
such Licensed Product, for a combination of Licensed Products or
e i
_;J °
:i;;� REV 8/07/90 Schedule D 6
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� �,y].t'y�. � Jryp3 yrj �•qL�� y M $ '�
� . ���.�.�'�°�{�i��d',,'k1�.�'�����:iYEii::..�,\ri�� .'�it.+rii4-y!I�Li�F/�Lh . �. '�'i.:�fiBA��.„ ��.R ..:4CIIStM�t.
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for the Soft�rare, at Tandem's option, immediately upon de2ivery of
written notice to Customer of its election to do so. The
foregoing rights of ter•nination are in addition to any other "
� rights and remedies that Tandem may have, Customer may ter.ninate '
the license for any Licensed Product, together with the obligation .
to pay further Monthly License Fees with respect thereto,
effective no less than 30 days after the last day of the month in
which notice of te±-mination is rec�ived by Tandea. In the case of -
any Licensed Product for which a Paid-Up Fee has been paid, the t`?' '
license will terminate on the fifth anniversar� of the shipment ;
date of such Licensed Product. In the case of any license r�
terminating on such fifth anniversary, Cus�omer may extend the ,`����`. '
Iicense for that Licensed Product on any basis that Tandem then '
,s
licenses such Licensed Product.
; •
9. LICENSE FEES �,
� a. Customer will pay to Tandem the Initial License Fee and ;,i
_ A Monthly License Fees or other recurring fees for each Licensed �?
Product for which an Initial License Fee and Monthly License i.?,,
r Fees or other recurring fees are payable, as set forth in !`i :-
Customer's Order. Tandeln will invoice the Initial License Fee ,
"i for each Licensed Product upon shipment and the Monthly
License Fee commencing on the first day oP the secand month
following shipment and monthly in advance thereafter. Tandem �
may upon 90 days�written notice, change the billing cycle for
payment of Monthly License Fees or other recurring fees. ,l:
•�; b. If and to the extent Customer has selected the Paid-Up Fe_, ;
� Customer will pay to Tandem the Paid-Up Fee for each Licensed '
Product for which a Paid-Up Fee is payable, as set forth in �
. i Customer's Order. Tandem will invoice the Paid-Up Fee upon
shipment of such Licensed Product.
� i' c. Tandem may increase or decrease Monthly License Fees
, +� . commencing 12 months from the commencement date of those !
charges, upon 90 days notice to Customer, which notice may be :
given during such 12 month period. '
10. WARRANTIES; EXCLUSIVE REMEDY. �
;� i .
' a. Tandem warrants to Customer that on the date of shipment of a i
,� Licensed Product to Customer, Tandem will have the right to
.�; grant a license to Use such Licensed Product. �-�
�•'� b. Tandem warrants to Customer that each Current Product, when
delivered by Tandem to Customer and properly instal].ed and
; operated on the Designated System, will perform substantially
1� as described in Tandem's then current user documentation for -
' such Current Product. j
:� �
. � ' REV 8/07/90 Schedule D 7 j
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� ' c. TAE WARRANTIES CONTAINED ZN SECTION IO.a, AND 20.b. ARE ���,�;�i4..;
EXCLUSIVE AND ARE IN LIELT OF ALL OTHER WARRA?tTIES WITH RESPECT
TO THE LICENSED PRODUCTS, WFIETIiER E%PRESS OR IMPLIED. WITHOUT
LIMITING THE GENERALIT'1 OF THE FOREGOING, TANDEM AND ITS
SUPPLTERS DO NOT WARRAPJT THAT THE LICENSED PRODUCTS P.RE' ,..
+� ERROR-FREE OR THr1T TFiEZ12 USE WILL SE UNINTEsZRUPTED AND TANDE24
AND SUC:i SUPPLIERS SPSCIFICaLLY E:CCLUDE AND DISCLAIM THE .
WARRANTY OF MERCHANTASZLIT7 Ai7D TH$ WARRANTY OF FITNcSS FOR A •
PARTICULAR PURPOSE.
d. Customer's exclusive remedy, and Tandem's sole obligation and
liability, for any braach of the warranty contained in Section � _
, 10.b will be Tandem's furnishing the corrective maintenance �r .
services provided in Section 6 hereof.
i ' $�;;-K.:•
�
• .�. II. TERMTNATION
Upon the termination of any license granted hereunder for any
reason, i %
��. a. all riqhts of Customer to Use any Licensed Product under such
- ";� license wi12 cease and Customer will immediately return such �
Licensed Product, and all portions thereof, to Tandem together
with all back-up copies, modifications and derivative works
� . thereof, and Customer will grant access to the Designated
�`=� System to Tandem, at Tandem's request and during Customer's
ordinary business hours, to remove such Licensed Product; and
i
� b. Customer will parge a17. copies of such Licensed Product from
�; _ � all Designated Systems and all other computer processors or
: ! storage media on which Customer has instalZed or permitted
� others to install such Licensed Product; and
�;E:i c. When requested by Tandem, Customer will promptly certify to
Tandem in writing, signed by an officer of Customer, that all
copies of the Licensed Produat have been returned to Tandem or
` destroyed and that no copy of such Licensed Product remains in �
� Customer's possession or nnder its control.
. ce�::'.
. . ��:is. � .
:;:""=��- 12. SURVIVAL
'�'�'" .
��Y%"i
'.,->> Seations 2, 3.b, 4, 10, and 11 of this Schedule D wi21 survive the
'�''`� termination of Schedule D or the Agreement for whatever reason.
. �
� ��
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aY.y;
EXHIBIT G
x�
SITE PREPARATION REQUIREMENTS
1. SPACE-Machine Room '
_ � ":.
� ,r
i Customer to provide necessary space within basement equipment room to suppoR Tandem CLX computer aad I/O ��:
terminations,Moducam central electronics,Comcentrex telephone electrouics and cross-connects,MAARS ATII/ALI �r
common electronics and crossconnections and associate3 peripheral equipment and cabling. E�"�S '
� .
T6e CLX computer will be a siagle cabinet versioa messuring 1.6'wide z 2.5'deep z 4.8'talL Access will he
:::i required to the front and rear for cab(e access and mutina maiateeanca 1Le cross-comect field will occupy one
19"x 7'EIA equipment rack. the rack will require front and side access only. � %
,;` The Moducom coosok ceatral electronics will be a single 19'x 7'EIA rack. This rack will require access front �`
and back for a distance of at least two feet.
' � .
t
- �, Tha Comcentrex end MAARS equipment will require a single 23'x 7'EIA rack. Tlus iack will require access i:
� '= front and back for a distance of at least lwo fcet. The cross-connect field will be wall mounted on tha existing 4;
°'�� backboazd. Y,?
'q
,•;
� NOTE: 19"EIA racks actual measuce 23'wide,outer rnil tn outer iail.
jt 2. POWER-Machine Room ,
.
't:' Customer to provide standard AC power to supply devica installed in basement e,quipment room. SCC suggests �
that all power be generaror backed UPS power with dual-stage surge suppression. SCC will provide a shunt type �
-� surge suppressor immediau[y following Ehe existing genentor tcanskr switch,snd secondary suppressors just prior �
,;! to each appmpriate device.
�3 Power Requirements:
t
Tandem CI.X Computer-singte cabiaeh 13 Amps nominal
. ,�� (Receptacle to be 20 AMP dedicated) 21 Amps max
'�`�- Moducom common electronics: 7 Amps nominal
:x. 11 Amps max
,,
Comcentrex aommon electronics: 4 Amps nominal ,
"'i 6 Amps ma�c �
MAARS common elxtmnics: 3 Amps nominal
i
� , � $ l�ID�'IS IOaIC � !�.
�
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;,� EXH181T G
. ..
SITE PREPARATiON REQUIREMENTS •
3. ENVIRONMENT-A4achine Room
Customet is responsible for providing necessary envimnment for equipment inslalled in machine room. This i�':Y y�
includes,but is not limited to: temperature,humidity,EMI(static)control,dust and watec
'; -.�, .
' a Heat load of equipmeuF i`,� '
Tandem CLX Computer-singie cabinet: 5000 btu/hr i
i . ;
Moducom common electronics, 1600 btull¢ i
�
�
" �. Comcentcex common elutrouics: 700 btu/l�r �:,: ,
�� MAARS common electronics: 600 btu/hr
2 �:
(,
C
,��� Based on observations during site visits it appeacs fhat adequate cooling for the room may 6e pcovided by inshailing
en iatake vent from the garage area and using au exbaust fan to draw machine mom sir into the boiler room. As ��`.':
! SCC are not HVAC exper4s,tivs plw should 6e verified 6y a HVAC expect prior to groceed"eng.
. •'j 4. GROUND-All Areas
;i:i
^, Customer s6a11 be respoasible for providing a single point gtound sqstem to all areas of the facility housing
equipment installed 6y SCC. This ground shouid be of Jt6 AWG solid copper wire or]arger(t6e larger the better},
, '�'3,$,� installed in a manner to reduce shaxp hends ia the cable.
��. � Based on site visits,the plaa to insW!a 10'ground rod outside of the boilec room and cable through the boiler •
�` room to the machiae room and tfien up to tfie communicatioas center is acceplable to SCC.
3y
' �i`1 It is suggested t6at all electronics equipmeat iasfalled in!he macLine room be attached to this ground.
'A'����I:'
5. CABLE PATFIS-All Areas
..,=_;{..
c'���' Customer is responsible for pmviding necessary cab]e patLs behveen macLiae room and cammunications center.
�' ;�.
;_'#:-: Based on site visits and discussioas it has heen determined that the pmvided paths will be a[a minimum hvo each
\ :'.�� 2'conduits and one each 3'conduit. Tlus does not include any conduit necessary to suppoR addifional AC and/or .
. UPS requirements in t6e oommuoicatioas center.
A��,., � .
`.'.',i 6. CABI.ES-CAD Remote Devices
`. I
_ `��� Cusromec is respoasible for providing data cables between locations designated for installation of remote devices
,�.r• (tluee lacations,three data]iaes)and the City DG computer(one location.iwo data lines).
.:,�;�:i
:�!rJ -
�:=�^'+ Based on site visiGs and discussioas it is uaderstood that these cab(es will consist of two twisted pairs placed between �
'� the machine room and each devica location. The paics will appear oa the punch btock field]ocated in the machine
• �ws';'1 toom. Tl�remote device end will be ia5talleci such that the pairs are left ua-terminateti witlun 10 cabte feet of the
�#�', � locatioa desigaated for instailetion of the remote device, Every effori should be made W minimi�c the distance and
�+`�.� ': number of cross coanectioas.
.a,
� :
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'�
�¢��:� REV 33.9i I2:15 PIRCIN COOIVTY FXFi1BII'Q .. . ..... PAGE 2 .
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EXHIBIT G
� � • .
SITE PREPARATION REQUfREMENTS
The cables provided to interface tl�e DG computer to the CAD sys[em shouid also conform to the above
requiremenLs. • _
�.r "
i
7. TELEPHONE LINES-Dial Access �
, � •�
Customer to provide two dial-in telephone liaes for connection to the system as diagnostic ports. These lines should .
�,� I�e standard telephoae lines dedicated W this application that do not:un tiuough a PBX or other key equipment.
' T'Lese lines will be used by SCC,Taadem and Plant Equipment for diagnostics and system maiatenance.
j, .
� Customer to provide any additioaal telephone lines used to support dia!access to the CAD system fram remote ,' '
.s useis. �. •
� �
.R 8. TELEPFIONE LINES-E-9-1-1 �:;
i::.
,; Customer ro coordinate witfi US West and be responsibte for pmvision oF the E-9-1-1 voice/trunks with appearances .
'� in the basement roachina room. Additiona[ly,customer is responsibie for coord'wation and provision with respect
>
to the two US West DMS/ALI data circuits,also to appear in tLe machine raom.
� SCC will work with customer wd US West to perform testing and coocdinate programming of transfer/spee�l cal[
iaformation. .
�
'''�
- . -;� 9. TELEPHOAIE LIN&S-Other
" .� Customer to provide appearances of all other standard telephona lines that will appeaz on the console mounted
^� Comcentrox te[epfiones. The appearanccs of these lines should be in tLe basement machine room and appear as +
` staadard 2 wire Ioop start lines with AC ring voltage.
, �}
+Y
�'' 10. RADIO CONTROL LINES
;Y;; Customer ta provide appearances for all requited base station,control station,leased]ine,tadio remote,eta lines
�Y� in basement machine room. Tha appearance of these Iines should be either on ihe equipment co-]ocated in the
;:j
machine room or on a punch block lacated in the room.
;,,� SCC will provide EMI suppressors for these lines. ,
. '
11. SPACE-Communications Center
Customer to prepare communications center in a manner to receive the equipment provided by SCC under t6e scope �
YA,:j of t(us contract. It is undecstood that any temodeling or othex facility preparation necessary to aceommodate the �
� equipment provided by SCC under the scopa of t6is contract is the responsibility of the customer, and to be '
completed prior to commencement of installation in the center by SCC. �
:;;� It is understood that the communications center room will not be operational duriag iastallatioa and testing of �
equipment. !
, y
,i.�
•�� REY 3.391 12:I5 PCfKIN COUMY QCHffiR'G PAGE 3 .
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r' '
* . EXHIBIT G � �
, SITE PREPARATION REQUIREMENTS
'T ...
12. POWER-Commuaicatioos Center ��
+
Gwstomer W provide AC power necessary to support equipment instaped in the communications center. '�'�'.y�, ,
SCC suggests that eech coawle position be provided with one 15 AMP UPS supported generator backed duplex
outkt and one geuerator only 15 AMP duplex outlet. These should be provided with sufficient flexible wnduit to
allow the outlets to be iastalled in the consoles after they are positioned. SCC wilI install surge suppression on each
of these circuits.
.'� Actual power cequiroment for devices suggesied for UPS suppoct: � ,
' �.
''(.: CAD Advanced Work-station(dual monitor): 700 Watts �;
[:. g,,.
'=�'i: MAARS APU(including AI.I displaY) 330 Watts X `' .
�
'� Moducom POD and Display 110 Watts
i .
� 13. ENVIRONMENT-Communications Center
}
�. � C�stomer to provide necessary environment for equipment located withia communicatioas ceater. This includes �
"; but is not limited to EiVAC,EMI(stadc),humidity and dust, �
�� Based on the site visifs and discussians to date it is anticipated that the addition of the CAD system and conversion i
of the console system results in a very small increase of heat load in the communications ceoter. Provided Wat the �
,,� HVAC system is capable of suppo�ting current operations acceptably we anticipate that there should be no additional
'i requirements for the new systems. �
• "�� 14. EQUIPMENT RECEIVING i
.`� ,
Cwstomer is responsible for receiving equipment and secute stocage of same u shipped from manufacmrers. SCC
�y�:: will make every effoct W structure delivery of major hardware components to occur when SCC field personnel are
"yj�: on-site to assist with placement,etc.
_ i .
''.' 15. ACCESS-All areas i _
;�:��: I, r�
, (.lrstomer is responsible for praviding SCC petsonnel with a e�cient method of accessing the communications
center,machine room and ot6er work areu as necessary. �-
16. PROGRAMMER WORK AREA
;� �
- Custamer is responsibie for providing a work area for programmers to use during system installation. This area '
must be away from the communications center and macLine room and should be capable af suppoIIing two people.
-f-� T6e area must have AC powet and access to tefephones capable of receiving and placing long-distance calls.
Telephone access must be capable of supporting dial-up modem operations.
�r T7vs area will not be required after the system is completed. �'
'.�J.:
1
�:
iw.`'
—r :��. . . . REV 3.3.91 1?il3 PIl'KIN COUN1'Y EXIiIBfT G .. . . ._ PAGE i i-�.`' .
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EXHIBIT G
� ' .
SITE PREPARATION REQUIREMENTS + ! ,' '
; : �.
�.
-! 17. CCIC LINE AND TERMINAL
! •
�
t Customer is responsible for securia�and providing nxessary data line and terminal ID's to support CCIC interface. .
! Givea the status of tfie definition and operatiou of this iwtecface ii is understaod thas customer and SCC wil!work {=�'r .
� together to facilitate this interface. �: •.
� ;':.t':,.�;
� �
,� t
� 18. DATA GENERAL INTERFACE � '
t Ctiestomer is cesponsible for providing aceess to fhe DG system via a 3270 protocol scheme. It is understood that �
"� Ihe DG will act as a host and the CAD system will act es a cluster wntrollu to pmvide hot-key access to sessions � �
_ suPpoAed by the DG from CAD consoles. }��` `
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; EXHIBIT H •�
, �.
1 -
- • i MAINTENANCE PLAN SUMMARY
I
. � .
� SUMMARY ����
I •
jMaintenance Provided by Warranty Period`
f
.> i
-` � TANDEM HARDWARE Tandem Computers 1 Year
a "BASE9,COOP"
� •
��+� TANDEM SOFTWARE Tandem Computers 5 Years
'',r "5 YR PUF• :
A�� APPLICATION SOFTWARE SCC 1 Year c.
.,�� �,, .
'� ,,.� OTHER SOFTWARE Not Appticable Not Applicable
'..�
TANDEM PCS Tandem Computers 1 Year
r� 'BASE9,COOP"
n
• ";'�j OTHER HARDWARE
x Plant Equipment Pitkin County 1 Year
'z�� Modular Comm.System Pkkin County 1 Year
� Watson Furniture Pitkin County 1 Year
- :..� ..
?'`� • Warranty begins at System Acceptance
,� :� . ,
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� � ,�' REV 3.3.91 12:15 PITKIN COUNTY DCHIBIf H PAGE t Ik
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EXHIBIT H
MAINTENANCE PLAM SUMMARY ''''�'
. �j ;
, PART 9 ,.t.,r ..:
i ;,..
� SCC SQFTWARE MAtNTENANCE ADDENDUM a5.�,�``'
I �.,
� (attached)
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��±��� REV 3.3.91 l2:15 PLfl�i COUNTY t7Ctf(Bif H PAGb 2 i
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MAINTENANCE AGREEMENT ADDENDUM :>.:.. .
� 1 .
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betwee�
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SCC,INC.
5 i 'v: i.:,�-
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5710 FLATIRONS PARKWAY _
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gpi]LDER,COLORAD� 80301-5727 ,�
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i 16 ration,and
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� 17 This MAINTENANCE AGREEMENT is made by and behveen SCC,Iaa("SCC')�
�oipocation for the f
18 ("LICENSEE').s '
' SOFI'WAR��4�by�CENSEE from SCC and wluch ;
•', lq express PuRws�of acqu�in8 senices W support cectaiu � .
:;�' ���(the"yICENSED PRODUCTS"j wero aequi�
2p is no longer coveced by any applicabte werraaties- Th�p
wlrich is'sncorporated into t1�is M�T�N�CE i .
p ment(the "AGREfiMENT'), , i
' Z1 under a Mucer License S� 1
,:i: _
22 AGREEMENT bY refereaca.
� ..��:: 23 �•
,a ,
` ,` i.
:sl 24
. - '�=< Section 1 �� -
_�� 2$ � 1
_'� 26 �
BASIC MAINTENANCE SERVICES
�.
.;ti;� 27 � �
�F� 28 i
'��. 29 ';
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,dp PAGE I
��''��I� ANCE AGREFMMENr i
1��]�� SCCMAII�fEN ._.. .._ _. , .
7P•( . REV 3.1691 �"� '- ��
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. I�,iGck?".17.xi'Yi`;.
I I,1 General. Maintenance services shall consist of the following: (i)coireclion of SOFPWARE errors to
� 2 conform to the functiaaal specifications contained in the PROGRAM DOCUMENTATION,(ii)coaection �:;.
3 of material enors in the PROGRAM DOCUMENTATION,and(iii)UPDATES to CUSTOMER's installed '
4 Version when geaetaliy released by SCC. Design consultatioa is specifically excluded from maintenance '
. 5 service. SCC will not guarantce to provide maiatenance Eor iastallationswiuch have modified tlxe operating -
r
6 system or the hardware,ot which have aot insWlled the operating system or compiler for the ptngramming �
� �,.5...� �
7 Ianguages supported by the SOFTWARE and rxommended by SCC,or who have aot installed the latcst
S,':�"�Q
z,i .
8 rolease of the SOfifWARE they have licensed within siz (6)months of the first availability of such ;��
9 releases. ��
s _ . ,
10 . .7.. .
11 1.2 Telephona Support SCC will pmvide a means For L[CENSEE W aotiCy SCC of suspected problems by ��'•' �t�
C7
12 telephone at all times of the day,every day of the year. SCC will use its best efforts to respond with a I'� r .
13 telephona conference widtin two(2)hours of notification for calls made during SCCs normal business
14 hours or if LICENSEE's notit"ication indicates a critical problem(that is,a probiem which inhibits real-time
' 15 use of the LICHNSED PRODUGT ot the DESIGNATED SYSTEM for public safety opera6oas). For atl , �, .
� . 16 other problems,SCC will use its best efforts to respond with a telephone conFerence within one{1)
' 17 business day. SCC shall have no responsibility for its telephone response time untess it wilifully fails to
! 18 mspond to notificateou of a suspected problem. �
- � 19 1
� k 20 1.3 Remedial Maintenanca SCC will provide LICENSEE with temedial mainteoance to ensure that �I
M;
A
F:' 21 LICENSED PRODUGTS operate i¢substantial conformity with SCC's publishe3 user documentation for
i,' t
f 22 tha release of each LICENSED PRODUCP provided under the AGREEMENI'or as upgraded under this t
t` ,
( 23 MAINTENANCE AGREEMENT. SCC shall,on a best effods besis,supply computer program code to
l
24 correct any reproducible enor provided that SCC's diagnosGcs indicate that such non-conformity or error
; �S
25 was present ia the release level of the LICENSED PRODUCT provided to LICENSEE or was present in
( 26 a LICENSED PRODUCT certified for use on the DESIGNATED SXS'PEM by SCC. �,
;� 1 ,
; Z� . ,Y I.
`I
<1 28 Remedial maintenance will inctude actian to verify a probiem's existeace,W determine if the problem is I
j
� ?'� 29 the nsult of a defect ia hardware or SOFTWARE,and to determine conditioa.under which the problem �
� F'ri.�. - (�-.
�
� �.1 REV�.t6.91 SCCMAATENANCEAGREFMENT PAGE2
11
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�y S �t��(+�a j'� h"�s, �, �'�f ,a t N Y`�A'.,''�rf PL; w �� �A�s �h4��',�yts s.
. . ��'�P`��';���'i'f�'��qi, i,. � .� wr'y���.,�N„� ��{, �y �� ;; .t xX;_,� %,x�l St�.A�;9�1 , .
+'�R � ... � ,:l"�E:.°�w.'. .,.bi'.�'t���.�t.
1 may recur. After such verification and determination, SCC will, at ifs option, pmvide one of the �
; ,�,, .
� 2 following: ' � �
�
3
4 1.2.1 if the problem is the result of a defect in hardwaro,a nferral af lhe problem to the appropriate �'•. _
. 5 hardware maiatmance; � ;r .
i'•
6 ,
1 '�
7 1.2.2 en immedia[e patch for t6e problem; �''`..~..,,
�j
8 �';':
f£ ..
9 1.2.3 a[emporary by pass of the problem along witlt a statement that the problem will be corrected in �'' �
10 a future UPDATE; � ;{�.
c'r,,
, 11 �'i,_:...
,i ; .
12 1.2_4 a statemeat that more infocmation about the problem is required;
13
s 14 1.2.5 a statement tLat the LICENSED PRODUCT opeiated substantially as described in SCC's then
i
- 15 curren[uur documentation or that the problem arises whea such LICENSED PRODUCl'is used
16 in a wanner for which it was not designed.
- . ;
, 17 ��,
18 Verified ertor conditions will be corrected by SCC petsonnel at SCC's offices to the extent possible. On-
19 site corrections shall be at lhe ezclusive judgment oE SCC at no additiona(cost to tl�e LICENSEE. If SCC, �''
.. 1,.
20 in it reasooable judgmeat,detecmines that t6e suspected error wndition was attributable to a cause other �
21 than an ecror in SCC's SOFI'WAR&or a modifiwtion supported by SCC,the LICENSEE will pay for �
22 SCC's effarts according to its then cucrent daily professional cate plus applicable expenses. •
i 23 NotwitLsfanding the above,LICENSEE may request that SCC conduct such investigations and travel ro
i ,
. I
24 the location of t6e LICENSEE at the LICENSEE's request;LICENSEE will pay SCC for reesonable travel
� :,
a� :
j 25 aud subsistence ezpenscs. ��� � �
�('. -
26 e�;'
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27 • A :
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,�{ PAGE 3 1�':�,!�`�. .
REV 3.1691 SCC MAWfENANCE AGREEMENI'
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1 Section 2 ��~u-�''L�;�.
2
t� � 3 ERCLUSIONS .
; �
4
, 5 If thc LICENSED PAODUCT is modified by LICENSEE or a third party witfiout SCC's appraval, if the •
6 LICENSED PRODULT is used in an operatiug system enviranment not suppo�ted by SCC, or if, in SCC's
+ 7 reasonable judgment,n problem could hava been avoided through proper application of a previonsly avai)ablo �Y '
; r �.,
.y
8 UPDAT'E tLat SCC supplia to LICENSEE{and as to wiuch SCC notified LICENSEE of need to insta►1 and !,4�
9 LICENSEE failed to install iQ,then maintenwce services for LICENSED PAODUCP will be provide<I solely at
' 10 tfte discretion of SCC,and then only W the following conditions: !
�3 ..
.) �1
`,�: 12 (i) all work will be perfotmed at a Lower priority thaa work for other I.ICENSEE who are ia good ,
;.`i 13 standing;end ��
K� �_.
14
� .
,:� IS (u7 all mnintenance services will be bivable to LICENSEE per SCC's then current daily professiooal
�
f 16 rate ptus appropriate ezpenses.
'� �
.:>.
.,.; � 17
a:�
. ��=.�
18 Sectian 3
.� t
. � 19
:,-!
_ �"r`' 20 LICEN5EE'S RESPONSIBII.TTIF'.S
���'�. ` .
t'r�''" 21
� '
�.` �� 22 3.1 LICENSEE will use its best efforts to cause Tandem to maintain the Taude�a equipment end software in
•�r,�..
,i.;j` 23 good wo[king order and wilt make such equipment available to SCC for verification and diagnosis of
-:q .
'�• � 24 problems. LICENSEE will install and use an operating system release which is approved by SCC for ,
, :.,,.^�s�
ZS support of its LICENSED PRODUCTS. t.
"`r 26
�'�.� 27 3.2 LICENSEE will provide telephone modem access to the DESIGNATED SYSTEM by SCC personaet to
`'`�-�`''� 28 perform remofe diagnosis, verificatian or correction of system problems. LICENSEE wil]provide i. '
;:'=:�.� I
,,;;.� Z9 adequate work space and basic support wS�en on-site maintenance work is required,and will provide SCC ;
_ -.�,:S�1;
i
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''''�'r�'�.. REY 9.16.91 SCC MAINTENANCE AGREFMEN'C YAGE 4
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personnel the oecasary eccess to the DESIGNATED SYSTEM to permit problem resolution. F,•',�t5�;''�}�"i'�:
�=v�.��1�i:
- y
� 3 3.3 LICENSEE will maintain LICENSED PRODUCT and all documentation in good and current arder,and
� ? ' .
j 4 will provide ttained stafEwith a working know(edge oFbasic system operations. LICENSEE will use its � � ,
5 best efforts to diagnose pmbloms beforo contacting SCC,bave rca400a6ie documentation regarding such
' 6 problems and coopernte with SCC in resolviag such problems.
� ._
� � i:;,��r� .
� S 3.4 LICENSEE shalI provide SCC wiI[ atl source code for changes made ducing the term of this i` ,
� I �'�,�'�
9 MAINTENANCB AGREEMENT to any LICENSED PRODUCfS,including all related changes W or
'i. '. .
r,
LO generated versioos of PROGRAM DOCIIMENfATION. I
�. 11 ',
''`
_ 7 12 � :.•
. 1�
�� 13 Section 4
,! 14 r'.j'' .
�5 SCC SUPPLIED MODIPICATIONS E '
�; I6 f'
� �
"•! 17 4.1 SCC may,at its wle option,provide modifications to the SOFIWARE in t6e form af UPDATES in order 1�
� 18 to eohancc the SOFTWARE's maintainability or perfocmance. Such UPDATES will be supplied without �
,� 19 charga to LICENSEE.
, ; �.
20
_�� 21 4.2 LICENSEE agrees to install said UPDATFS and any required versioos of ENFiANCEMENTS in ocder
i�;' 22 to permit SCC to adequately maiutaia the LICENSED PRODUGT(S). Fnilure to do so,may,at SCC's
;r� �
23 sole discretioa,cause tLe terminatioa provisions of tlus MAINTENANCE AGREEMENT ta be invoked.
:;
_� 24 ,
. ,r.;� � Section 5
!..'N 26 ,.s
'.:t
Z� ' TERM AND TERMIlYATION �,
-'="� 28
bi
_ 29 5.1 This MAINTENANCE AGREEMENT shall be effecGve on , 19 � �`.
..;.`�;'_. — — �
. . ...'�.�'`.. j .
•. �f.'� REV3.l6.91 SCCMAWIENANC£AGREEMENf YAGES �
.�
:�,�
�.�«. ... . _._..,._-__...._ . . . . . . . . .._- - ._.. . . . _ ___ . . .
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. ���,4.,'�,..
I Rer+ewal of this MAIIVTENANCE AGREEMENT for one(1)year periods shaA be auWmatic unless eitt�er ;,�s'��+t`
;, W��r..,.'Y,�'':.
� ' 2 party no4fies the other of iu intention to tecminate it aot less than thiRy(30)days prior to the e�piration
� 3 oF[he curreat term. ...
�
� � q ' . .
5 5.2 Should LICENSEE be ia default or violation wich any terms of this MAINTENANCE AGREEMHNT or
6 the Master License AGREEMENT,the LICENSEE shall have t6irty(30)days to cure said default or
� -
7 viotatioa Failure to effxt such cure may wuse SCC, u its sole discretion, to tttminate this ;',r ,�
8 MAINTENANCE AGREEMENT. Should tecmination be invaked under this MAIIYTENANCE .';,.��}�'1.,
�j�;,fi
9 AGREEMENT or the Master License AGREEMENT, SCC shall retain any.end ali FEES, paid 6y �
s '
`{
10 LICHNSEE W SCC.
. ?.,. .r..:
11 �i ' ,
� a:'
12 �l
� �;
: �.`
� 13 Sxtion 6 �.;,
! 14 �'i"
' 15 LIlI�IITATIONS OF L7ABiLTi'Y
16 �
`j 17 LICENSEE's exclusion mmedy ia the event of any breach hy SCC of this MAIlVTENANCE AGREEMENT sball r•
"R
' .a� 18 be the recovery of its actual damages,but not w eacceed the amouat paid by LICENSEE as the maintenance FEE.
� { 19 Under no cinumstance shall SCC bo liable for any consequenGal,incidental,indirect or spacial damages,including
:7 �
20 lost profits,lost revenues and lost good will,caused by aay pmduct(iacluding any hardware or software) or �
' � 21 services provided by SCC or by SCC's perfarmance ot failura to pedorm,even if SCC has been eclvised of the i
22 possibility of LICENSEE incurring such damages. •
23
Z4 Sxtion 7 ,
"_,:� u .
. � �.
� 26 WARRANTY
i
� 27 .
=:� !. _
28 SCC MAKES NO WARRANTY,EXPRESS OR IMPLIED,W1TH RESPECT TO TFIE SERVICE PROVIDED
i�' j
_,,y� 29 UNDER THIS MAINTENANCE AGREEMENT, IT BEING EXPRESSLY UNDERSTOOD AND AGREED � �
y� f
,,,�.
� �. �� REV 3.16.91 SCC MALYTENANCE AGREFMEM' PAGE 6 � �
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� 1 THAT SCC'S OHLIGATIONS UNDER THIS MAINTENANCE AGREEMENT ARE TO USE ITS BEST
.. ' 2 EFFORTS IN PROVIDING SERVICES AND NO WARRANTY OR PROMISE OF SPECIFIC RESULTS IS .•
,::''
, 3 MADE. i . �
:�
q � .
5 -
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6 Smtion 8 �:'::j- ...
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8 MAINTENANCE FEES �
�
9 . {
10 LICENSEE agrees to pay SCC the FEES specified for the services described in this MAINTENANCE
i •:: � �.. .
1
11 AGREEMENT as described in Attachment 1. All FEES are subject to increase at SCC's sole discretioa after the ,•
�"ii.
- 12 initial one(1)year tecm of this MAINTENANCE AGREEMENT upon sizty(60)days priar written notification ��j�:r,
' ,� :, .
� 13 by SCC W LICENSEE of such increase.
14
15 Sec4on 9
16 �'
f
i
17 NOTIFICATION
, �
18 'e
j 19 Notices shall be in writing and deemed give¢when personally delivered or whea deposited ia the United States mail,
�
; 20 first class postage prepaid,retum receipt requested,addressed to the person ta whom noGce is given at the address �
' 21 set forth in the introducWry pacagreph of this MAINTENANCE AG1tEEMENT or at any other addcess desigaated �/ '
�'
22 by notice by a party. i
23 .
24 Swtion 10
, , zs
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26 GENERAL PROVISIONS ��(.`.°
' 27 ' I! , -
i !j '
` 28 10.1 A1l of the tams and conditions of the Master Liceau AGREEMENT,ro wluch Uus MAII9TENANCE 1�� �
29 AGREEMENT is attached,that do not co¢tlict with my terms aad coaditions of this MAINTENANCE j•'rt
�: i'..
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i �. �,
:.� REV 7.1691 SCC MAQ�lI'ENANC6 AGREFMENT PAGE 7 .: . :•.
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� ' 1 AGREEMENT,ace specifically incorporated by reference iato this MAINTENANCE AGREEMENT.
- 2 ...
._ >;;��'
3 10.2 LICfiNSEE acknowledges having read aud understands the provisions of this MAINTENANCE � `
:�
4 AGREEMENT as well az the Master Licease AGREEMENT. .
5
�' -
6 10.3 Both parties agtet that this MAINTENANCE AGREEMENT is the complete and ezclusive agreement �'�`r .
�,.
, 7 between SCC and LICENSEE regarding the maintenance of SCC SOFlWARE. T7us MAINTENANCE j.'.j';,�'
8 AGREEMENT supe�sedes any proposal or prior agreement,oral or writteu. Any modifications to this �''
9 MAINTENANCE AGREEMENT will only be made by the mutual written consent of SCC and � -
10 LICENSEE. � ' .��':�
11 i ..'.. ...
�. �.
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+ 13
14
15
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€ 17 ACCEPTED BY: ACCEPTED BY:
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� 19 LICENSEE SCC,Inc.
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23 Authorized Signature Authorized Signature •
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26 �_ �f�l�LS ��i A�P�L ��.�: ,
Robert C. Braudis
27 � Name Name ��y "' � -.
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REV 7.1691 SCC MAINTENANCE AGREFMEN3' PAGE 8 � '
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j EXHIBIT H '.'�,
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MAINTENANGE PLAN SUMMARY �
i s� -
� PART 2
i �"::r N.
� TANDEM HARDWARE MAINTENANCE AGREEMENT }�.-• .
! 1 ,..�.'
(attached) �
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. SCHEDULE E
SYSTEM(S) SUPPORT SELECTION SHEET - ,:,;;.��
'� _ CONTR.�,CT NO.: A4aSTER AGREEMEVT �IO._ '
Tandem is ple�ed to offer you onr por�olio of System Suppozt Plans.Please circle either Premier24, _
FIer12,or Base9 for your syscem(s)as the basic suppon plan.Then se'.ecc one or more addidonal suppon .
oprions,as desire3,by inidallin�your choice_Tnezeafte:,Customer may add more Suppon Oprion(s),by ._
inidalling rhe desired opdon(s),on the Sysum(s)Suppoa Schedule�fodificarion Sheec '?�'r
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Premter3d Ffez7? Betr9 Premier3S F(e:73 Bare9
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The coverage selected above is desired for the The coverage selected above is desired for the
j following number(s): following numbe:(s):
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COMMENCEMEYT DATE: COMMENCEMEN'T DATE:
. , i Customor and Tandem ac3mowledge that each has read,understands and agrees ro lx bound by[he terms
i and condirions contained in the attached System(s}Suppon Schedule E.
� ACCQ'I�D BY:
TANDEM N�
. cusraafFx �'
: ��.. ay: By; �
Authorized Signuure Authoriud Signuure .
�
Name(1'ype or PciaQ Name(fypc or[�in[)
� Tide(fype or Print) - Tide(Cype or Prine) . ..
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NIONSTOP SliPPORT PORTFOLIO PLaY DESCRIPTIONS '>.;.�'
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1. SL�°f�RT PLANS.
. Tandem will provide the support plan(s)se'.�.,ed by Cus�me:on the Conffact rlmendmen[cover .
� shee�Each plan has a unique°rincipal Peaod of l�iairiteaance(PPYI),dr:z:n�which suppoa is ��►
provided.During this PPVf,Tand�m prov;des cor.ecave suppor,,as ne°:e3,and schedule3
prevendve maintenanca Addiuonally,�he installarion of mandazory Fdd Chan;e Orde:s(FCOs), :�� '_..,z
hardware add-ons and hudware up�es z�also grovide3 during the P°_l�t.The T�I3C will '� ,
iespond ro Custome:requesu for cor.ecdve supporc by providin�celephone assisrance and/or �•_ �
; oniine dia�osrics before onsite assisranca is grovide3.
� 2. GE�IER?.L SUPPORT FEATL'RES. .
For all sunport plans—Premier24,Flex12 and Base9—Tandem's responsibilides inclade the � .
followin; �� '
�.
. 2.1 Pmblem Re�ordnQ. Accepqn�and loegng all support requests r�eived at the �i ;.,,
Tandem NonSrop Suppori Ceruer(T�T$C)24 hours-a-day,36�days-a-year. ; :
• 2.2 Tele�hone and Dia�osric Suonort. Fumishin��ene:al ce?ephone and/or online
dia�nosric hardware suppor�from the'T�ISC 24 hours-a�ay,36�days-a-year, '
software support Monday throu�h Friday 8:00 a.m.to 5:00 p.m.local dme,and cridcal
; correcdve software support afte:hours(outside the hours of 8:00 a.m_to 5:00 p.m.
local time).A problem is conside:Ed crirical when an applicarion will not run or the , .
Custome:cannoc paform rhefr business funcrion due to a Tandem problem.
2.3 Prevenrive and Correc�ve Sup,nort. Furnishing all labor,paru,materials,and
onsiu suppon durin;che PPVf which Tandem considers nccrssary to maintain the
. Hardware in operatin�condidon.As required,Tandem will reevllarly clean,lubrica[e,
inspect,test and adjust the Hardware to mainrain the Hazdware in operadng ,�
condirion.These feanues an noc provided wi[h the Cooperadve Opdon.
. 2.4 Fe�d Change Orders. Installing cnandatory Feld Change Orders(FCOs)thac are
• required for Hardwazs safery or proper operarioa.Under the Coopeiarive Oprioa,ihe ��.
pazts necessary for manda:ory FCOs wiIl be provided to the Customer for installauon.
Z.5 R_pe� lacement Par�s. Providing alI necessary replacement pazts,which will be new �
or equivaleac pazu which,ac the ome of installadon,meec the functional specificadons
cunendy applicablz ro new parrs.Replaced pazu become Tandem's properry. � •
2.6 Confidenda�irv. Ta.�dng responsible precaurions ro preveat Tandem's employees
, or contrac:ors from disclosin�to any unauthorized persons,any confidenrial or
proprie:ary infocmarion of Customa which Tandem has obtained as a result of
providing support unde:this Schedule. ; �
2.7 Managemenc Toois. Each Suppon Plan includes three(3)standard management j'�
tools,as folIows: i�,i "
��, .
2J.1 Account Cuscome:Eneinee:. Assi;ning an Account Cuscomer En�ne�r or �.`
Supoorc En�neer(SE)and an alte:nate who will be tzsponsible for providing ';.
I maintzaance services on tha hazdware. �,;�
�
; ;.�.
" ;: _ 2.7.2 Anaual E uiement inven�orv. Local suppon pe:sonnel provide Cuscomer P,
! wich a consolidated lisrin�oi all hazdwaze cuirendy on contracc. `
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2.7.3 Annual S uopon P!an. Locai CE management visits the Customa az least
- once aanually w discnss tf:ei:saris:acrion with curreac supporc and requiremeacs .
for the funue. ' > .�
,� ": , . .
3. UNinL-E PLAN FE.4TURE5. • ' '
,:..:
The plan selected by Customer includes[F:e.`ollowin�unique support feacures:
3.1 �ivm.ier24 Plan. L'nde:the Premier24 support plan,the PP_l�i is seven('i)days .
� pa week,twenrv-four(24)hours per day,inc:uding narional holidays. Covcra�e on ?�`r
national holidavs is limiced to correcdve suppor�only. For sysum hardwaze loca[e3
within fl".ry miies of a Tandem se:vice office,Tandem will dispatch a Customer �'
Engineer for arrival on CusLOme?s premises within two(2)work shii[hours,as � `'��°��� �
needed.Response rir.�e for des:aop hazdwaze wirhin fifty miies of a Tandem se:vice ':.,. .
office,is four(4)work shift hours,as needed.
3.1.1 E�ncePlan. Automarically enhances the srandard wazranry s�vice on ��f
' � newly-added Tandem-labelled or disaibuced hazdware producu t�che s�vicc level � '
r that the product will be cove:ed under afrer the wazranty perial expires.Does not �� ;
" include desktop products. �%� �
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� �"'•; �'.
� � 3.1? N FiLUIt. Extends main[enaace service for repair of dama�e co Hardwaze ��;,.;.
� for ce:taui causes o[her than ordinary use of the Hazdware.These causes are liste3
on the Systems Supporc 5chedule Modificadoa Tandem or Customer may �
�; ter.ninau this service feanue by providina thirty(30)days prior wriaea nonca to
i
the other.
�
� Se!eccion of NoFault servicc dces not waive Qistomer responsibilirics idenrified
� ; ande:Secdon 5 of chis Schedule. ,
3.1.3 S'al(Rzserve. Provides tfuee(3}support calls per syscem per year,for up
� - to four(4)hours each.These calls may be used at Custome:'s discrerion any dme �
_ of day or nighc for work such as reconfiwrarions.Exclusive feature of Premier24. k;
A system is dcfined as the collection of hazdwaze(excludin�desktop products)thaz ��;.,
is designed to operate as a funcrional unit for which maintenance service is 1 j
provided under tfie Maintenance Services and Char;es S ummary. ! �
" 3.1.4 $ a�jyRevtew. Consulang with Customer on an annual basis w discuss �
disaster preparedness. ��
3.I.5 Pric a . Limirin;any inr.tase in the Basic Monthty Maintenana
Conuact to not more[han a pndeterminui pezzent dimng any twelve(12)month �'
urm of this Schedule followin�the lYlinimum Tzrm.�his is an excIusive feature oE
Premier24. •
3.2 F1g.r12 Ptan. Under�e Fler12 suoport plan,the PPM is five(5)days per week,
' twelve(12)conanuous hours pe:day.The Customer selecu a cwelve-hour shifr
between the houn of 6:00 a.m to 9:Q0 p.m.,Iocal time,Monday[hrou;h Friday, , ,, I
excluding national holidays.The spe�c hou�selected for shis Schedule are defined � =
on the attached services and char�es summary. �`�"
` For system hardwaxz located wichin Fifry miles of a Tandem service office,Tandem will I; '� -
j dispatch a Customer Engineer for azrivat on Custome�s p�mises within four(4)shift I,!� �
; hours,as ne�ed.Response ame for deskLOp hudware is ei�hc(8)work shifr hours,as �
� . -. neaded. ';�t
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� Under thc FIex12 suppon plan,Tandem pmvides the following addidonal suppoit: '>:;.
� � .
? 3.2.2 Enhan�Plan. Fumishing Custom�with EnhancePlan as descsibed in " '
Secuon 3.2.1 of�his Schedule. �
l , .
- � 3.2.2 Rea Review. Fumishing Customer with ReadyReview as descioed in �``„i
- � .� Secuon 3.1.4 of this Schedule. y
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3.3 B�se9 Pl�n, Under the Base9 svppon plan,the PPM is from 8:00 a.m to 5:00 ;
; p.m.Monday through Friday,excluding nationai holidays.For hardware locazed i;�.'�:�:'•r.•
� wi[hin fifiy miles of a Tandem service offrce,Tandem will dispacck a�stomer �� :t'��
� Engineer for arrival oa Customets piemises within tight(8)work shift hours,as Y�` •• :
� needed ;•�
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Schedule E '
System(s) Support Schedule .
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Tandem a�ees to provide the se:-vices("support")chosea by the Customer on the attached System
Suppoa Seiecdon Shea:for che comvuce:sysce�(s)and equipmene idendf2d oa the acrached ".'.;'''-:s� '
Maince:ianr Services and Char�es Summazy("Hard-rrzre").The Customer a�ees ro perform its
responsibilides as sFecined in[his Sc:�edule E. ,?•:
1. TERV[. :i
.;
Suppon under this Agreement begins on che com�eacemeat date indicared on the Selecaon 5n�t `'��, �
;: and wiIl condnue for a minimum cenn of cwetve(12)monrhs. `, n.�
For Customers who se!ecc the Premierl4 Plan or FIez12 Plan and use[he EnhantePlan feature, ��' `�
! Support under this A�eement be�ns on the commence�ienc dace indicate3 on the Seleerion Sheet :�?��r�•...
and will continue for a minimum term of twenry-four('�4)monchs, � • ' . � ,
After rhe minimum term("Nlinimum Term"),CustorLe:or Tandem may te.-minate support with '
respect to any or all i�ems of Hardware upon sixty(60}days written aorice.Unal so terminaced,
chis a�emeac�+ill remain in full force and effecc
2. SUPPORT PLANS. "�� � �
„ Tandem will provide tf;e suppor[plan(s)se:ecze3 by Customer on the Syscem(s)Support Selection �
� Sheet Each plan has a unique Principal Period of 1Qaintenance(PP�I�t),durin�which support is
� provided.During this P°M,Tandem provides correcrive suppotc,as needed,and scheduled -;k;
" ' : prevenrive maiatenance.Additionally,the installadon of mandatory Field Change Orders(FCOs), -�5.
; hazdware add-ons and hardware uperades are also prov,ded dtaing the PP:I�L The T�ISC will =;, .�
iespond to Customer requests for correcdve support by providing telephoae assistazice and/or _:'��
s � online dia�ostics before onsite assistance is provided.
. . :,*.:
. �:
; . 3. GEATE�L SUPPORT FE.ATURES. :;'• i
For al2 supporc plans—Premier24,Fler12 and Base9—Tandem's respoasibilides include the �
following: � `
. 3.1 givblem R�ortin;. Accepdng and lo,;�ng all support iequests r�eived at the •
Tandem NonStop Suppon Cencer[C,iSC7 24 hours-a-day,36�days-a-year.
� � 3:1 Telenhono and Diaonostic SupnQr�. Fumishino aeneral telephone and/or online .I�
dia;nosuc hardware supoocZ from the TNSC 24 hours-a-day,36�days-a-ycar, `5, ;
sofnvare support Monday throu�h Friday 8:00 am.to 5:00 p.m.local time,and cridcal
corzecrive softwaro support after hours(outside the hours of 8:00 a.m,to 5:00 p.m. `=�� '
� � local ticae).A problem is conside:ed cridcal whett an applicadon will not run or the � ,
�� ' Custome:canno�pcform eheir husiness funcrion due to a Tandem problem. � <�` '
I � '+ � .
; 3.3 Prevendve and Correcuve Suvvort. Furnishing all labor,parts,materials,and .��,
j onsiu supnort during the PP�f which Tandem considers nec°ssary co mainrain the °�y„��
Hardware in ope:atin�condidon.As required,Tandem will ro�ularly clean,lubricate> ? �•
.- ! � inspec:.[esc and adjusc the Hardwaze�o mainrain the Hazdware in operadng � ��',
� condidon.These feacuzts are noc provie�e3 wirh the Coope:ative Opdon. ! �
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+ '}� ,� y� j 1 2�p
�'�� t` . 1 ���' ,"_�`1'."�'V . .� ��: . - ca ,�+'jd.�I . ��4'�e.��"��7—+�t ' +yt. :-.�Ij�1����y.`..
�[� i ci *S 1 fr` �`..�.-4,�, 5i��, j��»it
') � ��M���..Yi�r. �I��t�-���iK�S���T'�1k....� ..�+1�Y r jVl�. A"Tl�Yi���MJ/� � �n�j Y� ��k..��t
. �y,•},., y�r:ii.t,,,l
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. 3.4 F ?d :anye Orde:s. Insratlin�mandazory Field Change Orders(FCOs)thac are
i. � n�uired for Hazdware safery or proper ope:arion.Under rhe Coopezaave Opdoa,rhe • .
pazrs necessary for manda�ory FCOs•HiII be provided to the Cus��mer for insrailaaoa. �
. , :.
, 3.S $g�lxce;�ea�Pan�. P:nvidin�all necessary replacemea[par.s,which will be new
or quivalenc paiu which,az the rime of ins;al;auon,meec ihe funcrional spec,ficarions
currendy anpiicable co ne�N pars.Re.�_c�par�s becore Tandem's prope:ry. � "
3.6 Confider.rialirv. Taidng r�sponsible precaudons co prevenc Tandem's employees �•.r � _
or conuactors.`rom disclosin�to any unauthorized persons,any confidenrial or
proprietary informafion of Customer which Tandem has obrained as a msult of :�! ��•'•,�� �
provzding sunFort under this Schzdal�. �: .
' :�:,'
• 3.7 Manaaement T«�is. Each Support Plan includes tfuee(3)srandard mana;emen[ i,_i
tools,as follows: _ .i
3J.1 �lccount Customer Eneinee:. Assignin�an Account Customer En�neer or ';�
Supporz Engneer(SE)and an alternate who will ba responsible for providing �` i�
- mauitenance services on the hazdware. :w'; '.
3.7.2 Annu�,quipment invenrorv. Local support pe:sonne2 pinvide Customer :�' '`�'
wizh a consolidazed luring of all hardwaze cuirendy on contr�ct •' ' �
3.7.3 Annual Supnon Plan. L.ocal CE management visits the Customer az least
once annually to discuss che'u aadsfacrion with cur�nc supporz and requiremena
for the future.
4. IINIOUE PL?.N FE.4TURES. �; ; .
� . The piaa selec-.ed by Customtr includes the following unique suppon feacures: �`
' 4.1 Premier24 Plan. Under the Prernier24 support plan,[he PPM is seven(7)days �-.��.'`
per week,twenty-four(24)hours per day,inciuding narional holidays.Coverage on '�'
national holidays is limited to corrective support only. For system hardware locatd
within fifry miles of a Tandem service office,Tandem will dispatch a Customer " �. �`
• Engineer for azrival on Cascomer's premises wirhin two(2)work shift hours,as ��j
� . " neaied.Response time for desktop hardware wirhin fifcy miles of a Tandem service "T�.
' � office,is four(4)work shift hours,as needed. ' �
4.1.2 Er.hancePlan. Automaacally enhances the standard waaanry service on �
newty-added Tandem-labelled or distributed hardware products to the service level
;.';: that the product will be covered under after rhe wananry period expires.Does not
include deslaop producu.
; �
` 4.1.2 n r Exunds main[enance sezvice for repair of dama�e to Hardwaze
for cerrain causes other than ordinary use of�he Hardware.These causes aze tisced
on rhe Systems Support Schedule Medificarion.Tandem or Customer may " �
terminate�his se:vice fcature by providing rh'ury(30)days prior written nouce to ��,
the o[he:. 7�
C
• S�lecrion of NoFauk se.vice dces noc waive C�swmer responsibiIiries idendfied 4�? ` i
vnder Sec�on 5 of this Schedu]e.
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4.13 -al R c�rve. p:ovides chr�s(3)suppon calls pe:system per year,for up �::�, ,`��>,.•.:
ta four(4)houzs each.These calls may be used ac Cussome:'s discrerion any ame �•.,,:�i%Axt4�;;+-i�,
of day or nig6t for work such as reconzzg*,uadons.Exclvsive feanuz of Premier24. -
A sysxm is define3 as the collecdon of hudwaze(exetudin�desktop praducs)thaz
is design�to ape:a�e as a funcdonal.uni�for which maintenanct sernce is
provi�e3 under tha attache3 Vtain;e:ianc�Sz^iic�and Ciiaracs Summary. ��
:> . ..
4.1.4 R ���R �i w, Consultin;wish Cnstomer on an annual basis to discuss ' '
disas.e:pregazedness. . �•,' '.
d.1.5 Price a . Limiting any increase in the Basic Monchly:ldaintenanc'
Conuacs to not more than s predece:r.�ine3 perc-.nra�e during any twe:ve(13) •
month tcan of this Schedula followin�the�furimum Tezm.This vs an exclusive
feature of Premier24. � �`.':r
4.2 Ffexl3 Plan. Unde:che F/er12 support plan,the PP_l�i is five(5)days per week, :°�:,'�`;:'"�
twcive(12}candnuous houis per day.The Customa selects a twelve-hour shifc ;:, .'� �
between the hours of 6:00 am.to 9:00 p.m.,local time,Monday through Friday, , �'^} •
excluding nadonal holidays.Thc specific houis selected for rhis Schcdule an defined .1
on che attaehed servicas and charges summary• , -;7 •
� �,.. . :
For sysum hardware locace3 wit3un fifry miles of a Tandem service office,Tandem will �,�
dispaceh a Customer En;inesr for arrival on Customu's premises within four(4)shift ; } •
hours,as norded.Response dme for desstop hardware is eight(8)work shift hours,as •
neetied. :!!
.` �i.s
Under nc�FIes12 suppan plan,Tandem provides the follawing addirional support:
4.2.1 �iihancePlan. Furnishing Customer wizh EnhancePkm as dese:ibed in
Section 4.1.1 of this 5chedule.
. 4?.2 ReQ Review. Furnishing Custamer with RzadyRevie,v as descibed in ��. ,
Secdon 4.2,4 of this Schedule. ' '. •
4.3 Pi Under che Base9 suppors plan,the PPM is from 8:00 a.m m 5:00
' p.m.Monday through Friday,exciuding nanonal holidays.For hardware lacaced ,
within fifcy miies of a Tandem service office,Tandeaawill dispatch a Customer ;�
i. En�neer far azrival on Clisrome�s premises within eight($)work shift hours,as '
r_eeded. �
.��, �
{ 5, Q,TSTOMEit'S RESPOt�ISIBII.ITfES ;
,1' ��
; For all support plans,Cusromei's responsibilides include the following. .
1 �
, -'':;i 5.1 ,�Qmr�unicaaon. Direcrin;all requesrs for information and suppoa to che TNSC. ;
;,; 5.2 �!+scomer Focal Poinc Desi,�naong a principai and an alcernau person in
Custome�s organ'uation who wili be familiar�*nnc�he haniwaze and have the abiliry to
`��� peif'orm dia�nosuc cesu for operarion of�he hardware.Unless otherwise a�eed to m
,,4;;� writing,this person wi11 be present during all maintenance actions by Tandem,and will
serve as che singie poinc o£concact for suppor�This puson will suppiy Tandem with
''.:�-t ' all assistance and any informadon necessary to demonstrate,diao ose and correct the
`;�'� hudware malfunciion.
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5.3 I?irec:Tetephone Line. Installin�and maincaining a Direct Telephone line for '
"- dia�osric suppor,�This line must be a dedica�e3 iine,noc an excension Gne and cannot •' ��
pass�hivugn a swicc;sin�system bciore connecring to the sys;em,allowing Tandem to ' ' � �
access system via direcc�elephone iine so[hac Tandem can prompdy provide online �
supnon. _
,.. :
5.�1 Access and Environmenc. Providing Tar.dem with safe access to the hardwaze and •
adequate woricspace co enable Tandem co pe::ocm ics services. -
. +;•r .
� Pzoviding adequaze space in�he hardwaze for Tandem's scora�e and operarion of any
• soi.Nazz or ocher dia�nosric tools.Pennitrin�Tandem ro nmove iu dia;nosuc software :�:,'-::{` '
or oche:dia;nostic toois,npon expirarion or urmination of rhis Schedule E for any
j rcasoa.Altc:nadve�y,Cuscomc may obrain the right to use Tande:n's diagnosac '
sofiwzre by execudng Tandem's standard licease supplement and paving the license
fees.
g Providing Tandcm wish access to a computer terminal oz workstarion for use in �
r performing diagnosrics, ;�
� Operating the hardware and mainraining che eavironment of ea.ch item of hardware
" accordin;w operarions and service clearance insttuctions fvmished by the °,.
r
manufacwrer. ���'� .
-'� . A1L . , .
5.5 ytain�e�anca. Performing rourine maincenance on the hazdware in accorclancs with
each manufacciu�er s cuaenc operadn;manuals for such hardware.
�.
' , Paying the cost of all consumable irems nc,^,essary for use of the hardwazc.Insralling �
':; any ne�reieases or updates of software Iicensed from Tandem. r, •
' -; , 5.6 Relocaaon or Reconfi�uradon. Nodfyin;Tandem in wridn�at least thirry(30)
, 1 days befoct moving any item of hardwaze to a new loeadon or undertaking any
� reconfigurarion of the hazdware.Tandem will then notify Cuscomzr if such move or �
r i ieconfigurarion resuIts in addirionai sezvice charges.
� , 5.7 Protecr.on of Software and Non-Covered Parts. Undertaldng apptopriate backup,
removal and procecuon of any softwaze programs,databues and removable stora;e
t � mcdia contained in any hardware suppocted by Tandem.At Tandem's request,
.� Customer may need to cemove hatdwaze,pans,accessories or atrachments which are
�` - not suppone,d under this Schedule prior to suppon of the hazdwaze unit by Tandem. �
':.`�...•.:
5.8 Confidenrialirv. Taldng all reasonable precaurioos to prevent Custome�s
employees or contractors from disclosing to any unaathorized pe:sons,any confidendal
: or proprie•.ary informauon,software or macerials fumished by Tandem.And,upon �
. terminarion of this Sche3ule,promptiy renuning confidenaal or proprierary informarion
� or muerials provided by Tandem under this Schedule.
::� 6. CHARGES.
�j � 6.1 Charses. Tandem wiIl invoice ihe Customtr for monchly services one month in ,
advance.Customer will pay the Bazic Monttily Maintrnance Char�e(B��il�i IC�and any �:
' � . surchar�es indicated on[he Cha:Des Summary attached to this Schedula Addidonal
_:� zone chaz;:s will appiy ro Syscems loeaced over 100 miles from rhe elosest Tandem ; �
��-:� Suppotc locadon;and desktop products loca[ed over SO miles frnm closest Tandem .
Suppon Icearion.
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���.� . �5�: .J�' . � . . t•� ' .�. .. �.J; ylt d„ fi �S �`�.+Y i�. 1�l �.1v����
=�AYY� t° �, i.�'' . �:. .� ` . : ..���� ���t������a . l` �i r�i}'^S
' �'SfY�:�. r "� �' � ' f,r �g �i ''r` �6M'.'.
' �.� �V . '- � . 4 N �cJ�:_���14+�G�,�r..k�'.��"y �+AR: i f.� 1S `'ari��1''���,t..
: ��� �y, �t �i��x►�i6"3 y �.� �' '� r aq�����
. . � .':?�?i����Qi..�Ja�CfG'a1if!"��{4i �..u�.b_,..;:' { 3 ..�s+ 1ar.... �-,- .c' ..n� �..�1LnF'I'F i,t4.i'�,�;/i.
6.2 Addiconal Charoes. Tandem will invoir Customer on a dme and matc.ials basis
in u:ardance wich irs srandard rarrs for all s�vic;s fumished by Tand�n which azc ' '
outside the scope of the plan seie�ced by Customer,or is due ro Customer's failure to - '
r , fuIfill iu res�onsibiliries uade:this Sche3ule.
63 Medi�c�tion of B1�L1�tC. Durin;the inidal twelve(12)mon�hs of this Schedule, �
Tandem will no�inr.ease the B�LtifC.Thc:eaft�Tandem may modify rhe B.I�L�IC by °
providing ninerv(90)days writ[ea nodce ro Custome:_Suc4 B�iC modificarion is '' r
au�omadcally eff�ave unon expiradon of che ninery(90)day aodce pc.-iod.Nodce may
be given during the initial twelve(13)monchs. _ �`p':;��'�` '
` 7. ADDI'ITOV OR RE�tOVAL OF�-LARDW4RE �
7.1 Addidon of Hardwaiz.Unless spec.fically exclude3 in wriring by Customer,any � ..
• addirional unirs of Tandem-labelled or dissibucd hazdware sold ro Customer by �
Tandem or its authorized resellers will be automadcally covezed dluin�the term of this �',
Schedule.Sunporc charges for hazdware will begin on the date that any applicable � ••
wazrsnry pe.iod e.�cpires or on the da�e of such addidon if[here is no such wazranty. ; <
. t;,.
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7.2 RemovaI of Hardware. At any time after the Minimum Term of this Sr,hedule, ��i,=��._
- Tandem or Customer may terminate suppor[of any item of hazdwazt by giving sixty ±.
(60)days written nodce to the other pary.Upon the expiradon of the aoace penod,the
- chazges for suppott for the item of hazdware vnll stop.Tandea will fumish Customer
with a listing of adjusanencs made to�he caarges and Tandem s invoices will ieflect
those adjusuaents.
8. CER'TTFIC4TIONOFH.4RDWARE i
For any hazdware currendy under Tandem warranry or coverc:d by a Tandem Lener of
Cerdficarion,Tandem itserves the righ[co inspect the hardware and irs prior service records to.
deceimine wherher it is efigible for suppon under this Sche3ule.
� ; If Tandem deter*_nines thac any unit of hardwazc is inefigibLa for suppoa,Customer may request :l
ihat Tandem repair such unit to an acceptable condidon az Tandem's then cuirent dme and materials �
rates,or Customer may take other correcuve acrions sadsfacsory to Tandem. p-,
�� 9. SERVICE LIl�IlTATION ��
i:.:" Tandem has no obli;arion under this Sche3ule ro provide any support with zespect to any pardcular
I' item of hazdware duc w: '
�.
� ' (1) any accident,ne;lect,misuse,failure of eIccnic power,failure by Customer to `� �' •
grovide appropriace environmental condirions or causes other chan ordinary use; ,. .,
or
(Z) tepairs or altezadons to Hardwaze by Customers or otheis;or i�.`'
. '-:�;;.
(3) Cuscomea's connecaon of ano�he:machino or device to hardware which makes s f4
suppon imgracrical or which has csuse3 damage to such hudwazz;or ,
i;.i, �'
� �:
(4) Cuscome?s failure ro cure any default under this Schedule for more than thirry ;�S? i
� � (30)days afte:Tandem has provide3 Customer wich wricten noace;or ;i ,
i '�.'Y�
; (5) dama;e arising from nacural or man-mxde disaster,vandalism or destrucdon i';
i cause3 by acu of nature.
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10. GEVE�At '['F��S AN�Cf�W1'1'[ONS -
;� :,. .
' IO.I Non-�ssiQnabilirv. Cus�ome:may not assign[his Schcdule��vichout the express - ' � �
wri�tea pe.�ission of Tandea.Any aaempt to azsign any of Custome.'s ri;hss,or �=,'•"
dele;ate dudes vr obligations unde:this Scaedule without pe:mission is void. . . �
20.2 Disc�2imerof Warrandes. . _
THIS IS AiT AGREE:I�NT FOR ScRVICES, T.�.iYDEM \Q.�KES NO '�''' •�
' WARR?.N"LIES,EXPRESS OR IMPLIF_D, REGARDI�ifG TTS SERVICES .`� �
�JR�IISHED HEREUNDER,Tf�HARDWARE.OR ANY RE.�LACE:I�V'T !`.;•:,._`��,
� PARTS FURVISTiID OR INSTALLID BY TANDEVI,VYf�Ti�R OR�IOT T ���
� MANIJF.4CTURID BY T��DEId,INCI.UDING WITHOUT LLI�fTTATION �� �
j ANY WAR��iTY OF FITNESS FOR A PARTICULAR PliRPOSE OF �
' MERCEiA�LTaBILITY.
� .
Tandem is no�responsible for failure to fulfill iu ohli�anon under chis a��menc due to � ,.
causes beyond ics control.
_ ; .t'
� ' 103 Exclusive Remedv. Custome�s exc2asive remed ,and Tande�'s sole obli auon ` ``
� Y g �.�:�;
and liabiliry,for any breach of the terms or conditions of this Schedule will be the�esser ►�,�..
� of the ac:ual costs incurred by Customer to correct the failure of Hardware ot the �
amounts paid by Customer under this sche�±ule for the previous 12-month period. _
10.4 Righc to Subcontracr. Tandem reserves rhe right to use a subcon�acsor to perfozm
. any of ics obligauoas under this Schedule, =
:� 10.5 Inconsiscene�. The tezms of this Scfiedule E and the General Tezms and r,
Condiuons(Sc4edule A)which have previously beea a�.*eed ro by G�stomer,form the
- i � ... enam a�eemenc Tn ihe evens of any mconsistency benveen these schedules,ihe terms
. ( of this Schedule E will prevaiL L
,� 10.6 Amendments/Modification. Tandem may,after o ving six(6)months prior written !
noace co Customer,amend or modify[he te�s and condirions of this Schedule E. � .
Amendments ar maiificarions shall be effe�ve on che dace staced in the noflce.
� � 10.7 N 'ce . Any nodces pravided by Cuscomer under the teims of this Schrdale E f
'� will be sen[to the Tandem contact(s}idendfied on the auached Sysrem Sice Pmfile(s).
Lilcewise,noric;s provided by Tandem w�l be sent w The Custome:contact(s)identified j �
on the aaached System Site Profile(s).
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'��-IK-r5.�k�1 J"`�.: _ ..�k!N�Iw ,._.�r��i�fk'. . . ..,�.,.... _..... ..r ati��_.� .�"'r!� ���^�1tf'�°`+ro1..�F . '� �a�
. 1
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SYSTE:I�i(S)SUPPORT SCHEDUL.E:itODIFICrS,TION
,* Special Service Options: • �
, Customc and Tande:n a;:ee ta ruodii-f Sc4edule E by adding eicher of the fotlowin�
mcruu •
� ReadvReview -
` � Tandam will consulc wirh Custorcc on an annual basis on disaste:pzeparu3ness
� and provide Tandem's"Guide to Business Recove.ry Planning; �`'r.V`
t`
NoFault = :
Extends maintenance se:vice:or dia�nosrics of zquiomeat failure and repaiiing `����,
hazdware daraa;e caused by:
'-�S • Cassomer employ�spilling substances or objxrs in or onm Hardware. •
• Ciutnma empioyee erton in Hatdwaze operrrian. ( ,
' • C�urDma employee ur�s in Hazdwace conHgucation.
'�� • Customer employee improperty azracling oc using Cusromez-0wned parrs and consumable �
, iccros.
- '; • Customer employea improperty an3ching or interconn«ting Cusromer-owned equipment ���
.:.S • Breakdown of commac�ica[ion lines ezc°pt whe:e rhe breslcdowa is eaused by lightening or '`''
:.l otha nanual causes. �!',' '
",i • F{ucn�arions or failiue of elecaical current ucept where the fluc:uadon or failure is caused 6y
lighming or orha nazural cauus.
Seiec;ion of 1VaFault service dces not waive Customer responsibiliries iden[ified
' under Secrion 5 of[he System(s)Support Schedule.
� � No Fault dces not provide mpairs for dama�es to hardware ca�sed by power '
•,,; fluctuarions or failures due ro lighming or other natural phenomena.
- ...i Tandem may terminato this service by providing thirry(30)days written nodco to
,� Customer.
� �
i
`� j Tandem will adjast its Basic Monthly�l4aintenance Char;e to ref]eci the opdon(s)selected.
. ��.. The service seleaed above is desired for the followin�rystem number(s):
.'�.i •
;:��� '
y�� •
"ti`'.:: SERVICE CO�I1�tEYCE,lt�7T DAT£(S):
- "� . (ff otha thaa smice commeaameae due oF Systcn(s)Suppoct Schr.CUle.) . � . �.
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! SYSTEV[(S)SL�PORT SCHEDULE MODIFIG4TION -
" ,::.•.
� Coverage/Response Options: • ' '
Custome:and Tande�a=*ee to modify Sche:iule E by azlding one or more of the following: .
wmau
Extended Coverage '
Customer may extend rhe Principal Period of�l�iaintenance("PPlhi")to any of the following ,,r .
periods durino which Tandem will provide correcrive suppon mainrE:iance: ; �' j� •
HavRS Houas T,.�"+ ,
�,<
16 hours/day,Manday thmugh Friday(5 days): to '"+' �
f��
za nou:s/day,l�foeaay duovgh rziday cs aay:>: • to } i
.. �.',
9 hours/day,Monday�hrough Sacuday(6 days): to ,
��
16 fwurs/day.Monday through Sanuday(6 days): [0 1.
24 ho�as/day,Monday duough Sanaday(6 days): ro `' i
"� 9 ho�as/day.Monday d¢ough Sund.iy(7 days): to �� '�
I 1,-,.
� - � 16 houn/day.�londay th�ough Sunday(7 days): to �.r'i . .
. 24 hours/day,Moaday ilunugh Sunday(/days): ca �
Off hours P':Y1/FCO
� Scheduled p�evendve maintenance and mandatory FCO installadons performed oucside
� Support Plan PPM. �
Holiday Coverage
Coverage for aIl national holidays during PP:Vf. �
, i
Accelerated Response:
(czcludu worfaration praduen imlrss athawi.se spaiGed below) . . .
2 work shift hours for FIerIZ Customen %
; ' 4 work shift hours for Base9 Cuscomers 1` .
Tandem will adjusi its Basic Monthly Maintenance Charoe to reflect die option(s)selected.
.
The service selected above is desiied for rhe followin�system number(s):
,
i
� SERVICE CO�t�tEYCE.IIEYY DA?E(S): '
. �
(If oeher[han srniee commrncearnt da�e of Systan(s)Support Schedule.) ,:�;.
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SYSTE:Vt(S)SUPPORT SC'r�UZE vIODiFIGaTfON
»� ; _..
Support Delivery Options: >.,:'�
Custome:and Tandem a�ce to modiiy Sc�e3ule E by adding one or more of rhe following. � ,�
wtzuu
' Periodic Option �
Tandem and Cuscomer a�ee to a fixod montltly,6i-monshty,tri-monthly or we-kly ' -
schedule,based on the numbe:of units covered.'Eae Castomei Ea;neer{GE�wiIl ..;-.Y�"
visit the Cus:ome�'s cenQal site and repair failed unics durin�that scheduled visit
nther than during the res�onse dme provided undez the Suppor Plan. ,
::!.�•7�',`.�.,
Cooperative Option •-'.
;�;.
Customcrs with the Caoponrive Opdon will contaa the T.YSC(tolephone or ::j
system-to-system linlcs)for assistance in problem dia�osis.Tandem specialists
i. will o ide Customefs focal poinc in pmblem dia�osis and,when necessary,ship ``%
replacement pazts,priority de?ivery,for Customer replactmen� `}� ',.`
- Cusmmer is responsible for,(1)Shippin;rcplaced haxdwaze orpazu ro Tandem I� i
" wichin seveary-two(72)hours of receipt of�he replacemenc vnit or paxfi(2) 1�i�, �'.
;-_. .
Pacicaaing hardware or pazu to avoid daznage in nansit by using rhe same �^";..
packaain�materials in wttich the�placement unit was rxeived by Customc;(3) �'''-�•`
Paying rhe re:vrn shippin�charge ro Tande:n s desi�nated rennn facility;and(4)
Bearing the risk of loss unril the pazts or hazdwaze are received by Tandem.
�
. Remote Bypass
' Upon recaipc of any system suppon request by a Customer m che TNSC,Tandem +
' wil2 dispatch a CE without diao osing the probtem at the TNSG CE will azrive on ( ,
� Custome�s si�e wichin che response dme provided under the SupFort Plan.This
_ �
option dces not cover workstadon producs.
; : Requirements and Customer rosponsibilides oudined in Paraaraphs 3.2,5,?,and 53 are hucby �
� �moved from Schedule E. �.
- � Tandem will adjust ics Basic Moachly Main[enance Char;e to teAect the opdon(s)selecud.
�:.
'1}.:..
'?' ' The service sdected a6ave is desired for the tollowiug system number(s): ( �
{': �
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, :;j SERVICE COlS1fEYCEIf£YT DATE: � •
� `;�� (ff o[her[hm smice wmmmu:mec:t dare oE Sysren(s)Suppon Su`tuiuleJ .
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`'�;� � �i,1` .I + .� -„ 4. ,. a , :. . . . . :�.��. .� '... � �y,:
-�,y,�±�q'k� �F{��.«.. , . r...r,�-.�ti1, K^+te��� :'°. T.c.r.n.... .. .ti,.x�rfi�.�ts`..�..r...���R�L�e�.�+.� .'� I�5'aP�l'�L��:eii�� x � �ib.�,
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� SYSTEM(S)SUPPORT SCEIEDULE VfOD4"ICATION
;� ..
.. .
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Fiaancial Qptioas:
Cnstomer and Tandem a�re�to modify ScheduIe E by addin�the following: -
Ialtlals • .
' Prepayment Discount ' `.�r � .
� Customer ag�ees to pay Tandem year(s)in advaztce for toraI Basic `�.�'''- �'
Monthly Maintenance Charge(B1dMMG�in consideration of a one ume_qo =' 7��,;�
: PnPayment discounc r;t::.
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�°� . Tandem will adjust its Basic Monthly Maintenance f.'hazge to reflect the opdon(s)selected. ,
{. .
� " The service sdeeted above is desired for the tollowing sysfem number(s):
� '
;
� � SERVICE COMD�I&YCEI�i iFr�11'DATE:
� (IF otha than smice commrneemmt dare of Syscan(s)Suppoa Schedula) '
- �
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'.! � ..X 1� � fe.',� f� �>r t+J �. �.r.+A Y t�y.6` � ���J p I�: '�'.
.. . .t `T wi:iw.�1,.�M��"Y,��.�9�rY��` .�ar.'IV_lyi,:_�. ....`..gft.�dd�hL�� . ..... . Li�Sa" > �,.
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SYSTE:I�t(S)SUP°ORT SCHEDULE�IODIFICATION .
: . •.
� ;;
. ,:,.
Premier34 Exclusive Features: . .
Customer and Tandem agree to modify Sc:�e3ule E by addin�either of the foIlowino -
Ialt(als ' . �r
Ca1lReserve - '`% �
• j ;:: :,_....
For no addirional char e,Customer receives tfute ''� `'1�`•���
B (3)suppor[caIIs pei rystem, �i;:
per year—for a maximum of foia(4)hoius each.These calls may bc used ac the
Customa's discredon anyume day or ni;ht(excludin;nadonal holidays)for ;:�
pro-schedu2ed reconfiguration 2a6or. •
;.:� .. :
Credit will not be given for calls wirh less than a four{4)hour d�aon. f��;, %�
Unused call(s)become void az the end of the twelve-month cezm. �`� �
{<.
. 1w� �
PriceCap i ,�
�.';";,.
For no addirional chage,Customer ieceives onc year of mainunance prica `
protection for the systtm(s)liste3 below. ' f
aUnder this pmvision the Custome�s oveiall system Basic Monrhly.l�Iaintenance , �
Chazge(BIvL�biC7 will no�increase more than • �Ao far the twelve-monrh
� term.
�s
;. ; .
_ �� �
. �
. 5 � ' �� ' .
� .
�
' �...:. . .
1" Tandom will adjust its Basic Monthty Maintenance Chaz;e to ieflect the oprion(s)selected. � '
,.•.
'- The service selected above is desired tor the foUowiag system aumber(s): '
i
I'
, ,� SERVICE COht�t$YCE.1tEYT DAT£:
�' �
(If otha dtan srnice eommrncement dam of Sysran(s)Support Schedula)
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,�t�rf�}�� y �U� C�-
A � ��': ��.::'�+�r•..^Y`����'�r',�'�l�O��C�?.^61�lt.��5 r.w:.l�a� . .. .._. . .. `F47k �. s ,�+ �'`
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:i SYSTEM(S)SUPPORT SCI�DULE VIODIFICATION •
_ ;.,_'
;� :, - , ,
Options: ' .,.
; ;-.,
Customer and Tandem agree to modify 5chedule E by adding one or mote of thc following: "
w Intttals � j '
� � ,�r
- +; �..,.,:-
;�'j•;.�`e;'
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iTandem w�11 adjusi its Basic Monthly Maintenance Charge to isflect the optioa(s)selected_ �
�` The service selected ahove is daired for the following system number(s): �� ,
1
�
\ I SERVICE COMME�YC&titEYT DATE: `
, � . `u Of{1R t}lEQ SQYICC CORI[RGACC12iRU ddfC OP S)'SICISI�S�SUpjMI[SLbGdIIIG� ��'"
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i EXHIBIT H :�;.�:��
' - , . ,
IVIpINTENANCE PLAN SUMMARY � ',.-;:'
�
PpRT 3 � -
i
� OTHER HARDWARE -,'�`�r
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. PICI�d COUNTY FXHIHIT H � �.
. ��-�7,�. REY 3.3.91 12:15 � .
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