HomeMy WebLinkAboutbocc.res.010.2018 CONTRACT
# //F- 2
RESOLUTION OF TILE BOARD OF COUNTY l 44-k k a7
COMMISSIONERS ("BOCC") OF PITKIN COUNTY,
COLORADO,AUTHORIZING AMENDMENTS TO AN
INTERGOVERNMENTAL AGREEMENT(APPROVED
BY RESOLUTION NO. 013-2016)BETWEEN THE
BOARD OF COUNTY COMMISSIONERS AND THE
CITY OF GRAND JUNCTION THROUGH THE GRAND
JUNCTION REGIONAL COMMUNICATIONS
CENTER("THE CITY")
RESOLUTION NO. Ord -2018
RECITALS:
1 Pursuant to Title 29, Article 1,part 2, Colorado Revised Statutes, as amended(the
"Intergovernmental Relations Statutes") and Article XIV, Section 18 of the
Colorado Constitution, governments may contract with one another to provide any
function, service or facility lawfully authorized to each of the contracting units and
any such contract may provide for the joint exercise of the function, service or
facility, including the establishment of a separate legal entity to do so.
2 Pursuant to Section 2.8.3 (Actions) of the Pitkin County Home Rule Charter
("HRC"), official action by formal resolution shall he required for all actions of the
Board not requiring ordinance pow er on matters of significant importance affecting
citizens.
3. The Board of Commissioners ("BOCC"and The City of Grand Junction through the
Grand Junction Regional Communications Center("City") entered into an
Intergovernmental Agreement('Agreement")on January I, 2016
4 The term of the Agreement states that at the expiration of the initial term, the
Agreement could be extended for an additional term of five(5) additional one (I)
year terms by the express written consent of both parties
5. In January 2017, the Agreement as written was extended for a period beginning on
January 1, 2017 and ending December 31, 2017.
6 The BOCC and the City have elected to renew the Agreement for the calendar year
2018 with language contained in the Amending Agreement attached hereto as
Attachment"A"
7 Both the BOC'C' and the City arc governments authorized to enter into
agreements pursuant to C.R.S. § 29-1-203 for purposes including the
provision of any function, service, onfacrhty lawfully authorized to each; and
8. The BOCC finds that it is in the best inteiests of the citizens of Pitkin County and
the health and welfare of the citizens to approve amendments to the Agreement
approved by Resolution No 013-2016
NOW, THEREFORE, BE 17 RESOLVED by the Board of County Commissioners
of Pitkin County, Colorado that:
1. The Board of County Commissioners hereby approves a Resolution authorizing
amendments to an Intergovernmental Agreement between the Board of County
Commissioners and the City of Grand Junction through the Grand Junction Regional
Communications Center in substantially the same form satisfactory to the County
Attorney
2 1 he Chair of the Bond of County Commissioner or its designee is authorized to sign
the Resolution and the Amending Agreement on behalf of the County
3 The Board of County Commissioners authorizes the Director of Communications to
sign all future amendments to the 1Ci A through December 31, 2020, subject to the
approval of the county manager.
2
INTRODUCED AND FIRST READ ON THE ,igvL DAY OF -eV vtav 2018
AND STFT FOR SECOND READING AND PUBLIC HEARING ON THE DAY
OF YOfl 2018.
NOTICE OF PUBLIC HEARING AND TITLE AND SHORT SUMMARY OF THE
RESOLUTION PUBLISHED IN THE ASPEN TIMES WEEKLY ON THE I9°1"`. DAY
OFAll)vU4it , 2018
NOTICE OF PUBLIC HEARING AND THE FULL TEXT OF THE RESOLUTION
POSTED ON THE OFFICIAL./ PITKIN COUNTY WEBSITE(www pitkincounty.cotn)
ON THE /5-st DAY OF y✓-{ivfrC.vvJ—, 2018.
ADOPTEDTREADING AND PUBLIC HEARING ON THE '8i'
DAY OF ✓OGv 2018
PUBLISHED BY TITLE AND SHORT SUMMARY, AFTER ADOPTION, IN THE
ASPEN TIMES WEEKLY ON THE yu- DAY OF 19f G.vtt , 2018.
POSTED BY TITLE AND SHORT SUMMARY ON TIIE OFFICIAL PITKIN COUNTY
WEBSITE(www.pitkincounty.com) ON THE /4X DAY OFj)/(tke,l 2018
ATTEST BOARD OF COUNTY COMMISSIONERS
•
By � � , . � � By:
Y
Jean tte Jones Patti Clapper,Chair
De( ity County Clerk
Date: 0
APPROVED AS TO FORM. MANAGER APPROVAL
-
John Ely, County Attorney Jon Peacock, ounty Manager
3
CONTRACT
#
"ATTACHMENT A"
FIRST AMENDMENT TO AN INTERGOVERNMENTAL AGREEMENT
("IGA") (APPROVED BY RESOLUTION NO. 013-2016)
FOR EMERGENCY MEDICAL DISPATCH QUALITY ASSURANCE
THIS AMENDING AGREEMENT(the"Agreement")is made this 1st day of
January 2018,by and between the Board of County Commissioners of Pitkin County,
Colorado,whose temporary address is 123 Emma Road, Suite 106,Basalt,CO 81621
("BOCC")and the City of Grand Junction through the Grand Junction Regional
Communication Center("the City")
RECITALS
I. This Agreement is entered into pursuant to,tater aha, C R S §§ 29-1-201, et
seq., and Article XIV, Section 18 of the Colorado Constitution
2, The Board of County Commissioners wishes to secure a provider of certain
services to review, audit and examine the audio recordings of emergency medical dispatch
calls("Cases") completed by the Pitkin County Regional Emergency Dispatch Center. The
purpose of the City's work will be to determine reasonable compliance with the protocol(s)
used by the dispatch center for its emergency medical dispatch policies and procedures
3. The Board of County Commissioners entered into an IGA (Approved by
Resolution No. 013-2016) with the City through the Grand Junction Regional
Communications Center for the provision of emergency medical dispatch quality assurance
on January 1,2016,which was renewed as written, on January 1,2017.
4. The Board of County Commissioners and the City have elected to renew the
2017 Intergovernmental Agreement ("IGA") with amendments to be effective January I,
2018
5. It is in the best interest of the citizens of Pitkin County to enter into this Amended
Agreement to the IGA with the City.
AMENDMENTS TO INTERGOVERNMENTAL AGREEMENT
NOW. THEREFORE, for and in consideration of the mutual promises and
agreements of the parties and other good and valuable consideration, the adequacy and
sufficiency of which is hereby acknowledged,the parties agree to the following amendments
to the IGA approved by Resolution No. 013-2016
1. Parties: The parties to this agreement shall be the Pitkin County Board of County
Commissioners and the City of Grand Junction through the Grand Junction Regional
Communications Center. All references to Pitkin in the existing IGA,shall mean the
Pitkin County Board of County Commissioners
2. Term: The term of this Agreement shall be from January 1,2018 through December
31, 2018.
3. The City's Obligations and Authority.
a. Item 2. The first sentence shall be amended to state: "The City shall provide
Pitkin County Quality Assurance of the number of calls for service that the
City deems necessary,based on Pitkin County's call volume,during the period
of the Agreement."
b Item 2.The last sentence,which states: "Compensation shall be S20 00 per
call monitored by City"shall be eliminated.
4 Item 17. Notice The noticing clause shall be amended to state: "Any notice
required or permitted under this Agreement shall be in writing and shall he provided
by electronic delivery to the c-mail addresses set forth below and by one of the
following methods 1)hand-delivery or 2)registered or certified mail, postage pre-
paid to the mailing addresses set forth below. Each party by notice sent under this
paragraph may change the address to which future notices should be sent Electronic
delivery of notices shall be considered delivered upon receipt of confirmation of
delivery on the part of the sender Nothing contained herein shall be construed to
preclude personal service of any notice in the manner prescribed for personal service
of a summons or other legal process "
To: Pitkin County With copies to.
Dispatch Director Pitkin County Attorney's Office
Pitkin County Emergency 123 Emma Road, Suite 2014
Regional Dispatch Center Basalt, CO 81621
brett.loeb@pitkin9l I.org attorney IDpitkincounty.com
To. Grand Junction With copies to
Regional Communications Center City Attorney
Attn: Paula Creasy 250 North 511 Street
555 Ute Avenue Grand Junction, CO 81501
Grand Junction, CO 81501 johns@gjcity.org
paulac@gjeity.org
5. Item 2: Scope of Work: The last sentence shall be amended to state: "The City
shall provide Pitkin County Quality Assurance of the number of calls for service that
the City deems necessary, based on Pitkin County's call volume,during the period of
the Agreement"
6 All other terms and conditions of the IGA approved by Resolution No. 013-2016,
shall remain in full force and effect.
The foregoing Agreement was approved by the Board offounty Co jrssioners
of Pitkin County, Colorado at its regular meeting held on the 9. day of tO YD4
, 2018
The foregoing Agree-tent ment was approved by the City of Grand Junction on the
day of Sfecig ffurodr.,( , 2018
-r4- '1o/ St
In Witness whereof, the panics hereto have caused this agreement to be executed as of
the day and year first above written
GRAND JUNCTION REGIONAL COMMUNICATIONS CENTER
By. 5-4--se, ( Ovink(V gas* (4-Haeh. d
Mike Nordine, Interim Police Chief
BOARD OF COUNTY COMMISSIONERS APPROVED AS TO FORM
OF PITKIN COUNTY, COLORADO
By' -i-r' CL afp—e2 By:
Patti Clapper, Chair County Attorney
Manager Approval. `-
By i
Jo 'eacock, County Manager
"ATTACHMENT A"
FIRST AMENDMENT TO AN INTERGOVERNMENTAL AGREEMENT
("IGA')(APPROVED BY RESOLUTION NO.013-2016)
FOR EMERGENCY MEDICAL DISPATCH QUALITY ASSURANCE
THIS AMENDING AGREEMENT(the"Agreement')is made this la day of
January 2018,by and between the Board of County Commissioners ofPiOdn County,
Colorado,whose temporary address is 123 Emma Road,Suite 106,Basalt,CO 91621
("BOW)and the City of Grand Junction through the Grand Junction Regional
Communication Center("Poe
RECITALS
I. This Agreement is entered into pursuant to,inter a(ia, C.R.S.§§29-1-201,et
seq.,and Article XIV,Section 18 of the Colorado Constitution.
2, The Board of County Commissioners wishes to secure a provider of certain
services to review,audit and examine the audio recordings of emergency medical dispatch
calls("Cases')completed by the Pitkin County Regional Emergency Dispatch Center. The
Propose of the City's work will be to determine reasonable compliance with the protocol(s)
used by the dispatch center for its emergency medical dispatch policies and procedure.
3. The Board of County Commissioners entered into an IGA (Approved by
Resolution No. 013-2016) with the City through the Grand Junction Regional
Communications Center for the provision of emergency medical dispatch quality assurance
on January 1,2016,which was renewed as written,on January 1,2017.
4. The Board of County Commissioners and the City have elected to renew the
2017 Intergovernmental Agreement ("IGA')with amendments to be effective January I,
2018.
5. Itis in the best interest of the citizens of Pitkin County to enter into this Amended
Agreement to the IGA with the City.
AMENDMENTS TO INTERGOVERNMENTAL AGREEMENT
NOW, THEREFORE, for and in consideration of the mutual promises and
agreements of the patties and other good and valuable consideration, the adequacy and
sufficiency of which is hereby acknowledged,the parties agree to the following amendments
to the IGA approved by Resolution No.013-2016: •
1. Parties: .The parties to this agreement shall be the Pitkin County Board of County
Commissioners and the City of Grand Junction through the Grand Junction Regional
Communications Center. All references to Piddn in the existine IGA.shall mean the
Pitkin County Board of County Commissioners,
2. Term: The team of this Agreement shall be from January 1,2018 through December
31,2018.
3. The City's Obli ations and Authority.
a. Item 2. The first sentence shall be amended to state: "The City shall provide
Pitkin County Quality Assurance of the number of calls for service that the
City deems necessary,based onPitkinCounty's call volume,during theperiod
of the Agreement."
b. Item 2.The last sentence,which states: "Compensation shall be$20.00 per
call monitored by City'shall be eliminated.
4. Item 17.Notice. The noticing clause shall be amended to state: "Any notice
required or permitted under this Agreement shall be in writing and shall be provided
by electronic delivery to the e-mail addresses set forth below and by one of the
following methods 1)hand-delivery or 2)registered or certified mail, postage pre-
paid to the mailing addresses set forth below. Each party by notice sent under this
paragraph may change the address to which future notices should be sent. Electronic
delivery of notices shall be considered delivered upon receipt of confirmation of
delivery on the part of the sender. Nothing contained herein shall be construed to
preclude personal service of any notice in the manner prescribed for personal service
of a summons or other legal process"
To: Pitkin County With copies to:
Dispatch Director Pitkin County Attorney's Office
Pitkin County Emergency 123 Emma Road,Suite 2014
Regional Dispatch Center Basalt,CO 81621
brettloeb®pitkin911.org attomeyipitkincounty.com
To: Grand Junction - With copies to:
Regional Communications Center City Attorney
Atm: Paula Creasy 250 North 0 Street
555 Ute Avenue Grand Junction,CO 81501
Grand Junction,CO 81501 johnsggjcity.org
paulacgajcity.org
5. Item 2: Scope of Work: The last sentence shall be amended to state: "The City
shall provide Pitkin County Quality Assurance of the number of calls for service that
the City deans necessary,based on Pitkin County's all volume,dining the period of
the Agreement."
6. All other tams and conditions of the LGA approved by Resolution No.013-2016,
shall remain in full forte and effect.
The foregoing Agreement was approved by the Board of county Co ionas
of Pitkin County,Colorado at its regular meeting held on the 4.-r• day of raga a,
2018. I
The foregoing Agreement was approved by the City of Grand Junction on the
I', day of MA&U! 2018.
In Witness whereof;the parties hereto have caused this agreement to be executed as of
the day and year first above written.
GRAND JUNCTIONREGIONALCOMMUNICATIONS CENTER
BY: c /Ye'Ver
Mice Nordine,Interim Police Chief
BOARD OF COUNTY COMMISSIONERS APPROVED AS TO FORM
OF�� rt
P-I�T"TICCAI COUNTY,COLORADO
By a .. `#yppz& By:
Patti Clapper,Chair County Attorney
Manager Approval: `-
By
-
JonYeacoc ,County Manager
CONTRACT# 2&LL
INTERGOVERNMENTAL AGREEMENT BETWEEN
THE CITY OF GRAND JUNCTION,STATE OF COLORADO AND
COUNTY OF PLTEIN,STATE OF COLORADO
FOR EMERGENCY MEDICAL DISPATCH QUALITY ASSURANCE
THIS INTERGOVERNMENTAL AGREEMENT(the"Agreement")is made this I"day of
January,2016 by and between the CITY OF GRAND JUNCTION,STATE OF COLORADO,
by and through the Grand Junction Regional Communications Censer,555 Ute Avenue,Grand
Junction,Colorado("City ')and COUNTY OF PITKIN,STATE OF COLORADO,by and
through its Board of County Commissioners,whose address is 530 East Main Street,Aspen,
Colorado,81611 ("Pitkin")collectively the("Parties').
RECITALS
WHEREAS: This Agreement is entered into pursuant to,inter alfa,C.R.S. H20-1-201,
et seq.and Article XIV,Section 18 of the Colorado Constitution;and
WHEREAS: Pitkin wishes to secure a provider of certain services to review,audit and
examine the audio recordings of emergency medical dispatch calls("Cases")completed by
Pitkin. The purpose of the City's work will be to determine reasonable compliance with the
protocol(s)used by Pitkin for its Emergency Medical Dispatch policies and procedures.
WHEREAS: It is in the best interest of both Pitkin and City to enter into this Agreement.
NOW,THEREFORE,for an in consideration of the mutual promises and agrecmen's of the
parties and other good and valuable consideration,the receipt and sufficiency of which is hereby
acknowledged,the parties agree as follows:
I. Term- The tens of the Agreement is from January 1,2016 to December 31,2016. At the
expiration of the initial term,the Agreement may be extended for five(5)additional one-year terms by
the express written consent of both parties.
2. The City's Obligations and Authority. The City shall provide Pitkin Quality Assurance of an
estimated 500 Emergency Medical Dispatch("EMD")calls for service("Cases")during the period of the
Agreement. Cases that are found to be non-compliant by the City with the EMD standards as provided by
Exhibit A:Scope of Work,attached hereto and incorporated by this reference,will be forwarded to
Pitkin for review and action as determined necessary or appropriate by Pitkin.The City will consult with
Pitkin no less than monthly to provide report(s)of non-compliance us reasonably determined by the City
and/or to report any apparent pattern or trend of noncompliant performance and recommended training to
be provided to Pitkin employee(s)by Pitkin in response to reasonably identified deficiencies with the
EMD.
Compensation shall be$20.00 per call monitored by City.
2
3. Pitkin's Obligations. Pitkin shall administer this Agreement through the actingPitkin
County Regional Emergency Dispatch Center Director,and the Director win manage the project as Pitkin's
Representative. If the Director is not available,a Dispatch Supervisor shall assume the duties as Pitkin's
Representative. The services provided and products delivered by the City under this Agreement will be
subject to review by Pitkin's Representatives,or a designee,for compliance with City's obligations.
4, Compensation and Expenses.Invoicing,Payment and Offset. Pitkin shall compensate the
City for its services in accordance with the per call amount for the estimated number of Cases as described
in Paragraph 2. It is expressly understood and agreed that in no eient will the total compensation and
reimbursement to be paid hereunder exceed the sum of ten thousand dollars(SI0,000.00)for all services
rendered. City shall invoice for the project on an annual basis with payment in full due within thirty(3D)
days of invoke.
5. Pitkin's Exclusive Ownership of Work Product Reports,recommendations and other
document(s) prepared by the City in connection with this Agreement shall be the property of Pitkin;
however,City shall have the right to utilize such documents in the course of its professional presentations
and other business purposes. City assigns to Pitkin the copyrigbt(s) to all work prepared,developed, or
created pursuant to this Agreement,including the right to: a)reproduce the work;b)prepare derivative
works;c)disuibute copies to the public as the same may otherwise be controlled by the Colorado Open
Records Act and/or other npplkable law protecting patient privacy and/or medical records.City shall have
the right to use materials produced in the course of this Agreement for professional presentations,articles,
speeches and other business purposes as the same may otherwise be controlled by the Colorado Open
Records Act and/or other applicable law protecting patient privacy and/or medical records.
6. Termination Prior to Expiration of Agreement Term. Pitkin has the right to terminate
this Agreement, with or without cause, by giving written notice to the City of such termination and
specifying the effective date thereof. Such notice shall be given at least len(10)days before the effective
date of such termination. In such event all finished or unfinished documents. data,studies and reports
prepared by the City pursuant to this Agreement shall become Pitkin's property. City shall be entitled to
receive compensation in accordance with the Agreement for any satisfactory work completed pursuant to
the terms of this Agreement prior to the dale of termination. Notwithstanding the above,City shall not be
relieved of liability to Pitkin for damages sustained by Pitkin by virtue of any brexh of the Agreement by
the City.
7. Assignability. This Agreement is not assignable by either party.
8. Binding Mediation. Any dispute(s)arising out of or under this Agreement or the performance
or non-performance thereof shall be subject to mediation as a precondition to litigation. The parties ugree
that any disputes concerning the terms and conditions of this Agreement shall be submitted and finally
settled by mediation by the Pitkin County Hearing Officer appointed to arbitrate Pitkin's agreement
disputes. Costs of the mediation shall be awarded to the prevailing party.
9. Severability. In the event that any provision of this Agreement shall be held to be invalid or
unenforceable,the remaining provisions of this Agreement shall remain valid and binding upon the parties
hereto.
3
10. Integration and Modification.
A. This Agreement represents cheenlire and integrated Agreement between Pitkin and the
City and supersedes all prior negotiations,representations,orogreement.cithcr written moral.This Agreement
may be amended only by written Agreement signed by both Pitkin and the City,
B. Pitkin may,from time to time.request changes in the scope of services of the
City to be performed hereunder. Such changes shall proportionally increase or decrease the City's
compensation. Any changes to the Agreement shall be mutually agreed upon in advance and in writing by
and between Pitkin and the City and shall upon mutual execution become part of this Agreement
I I. dndemnity. The Cit'agrees to the extent authorized by law to indemnify,hold harmless and,
not excluding Pitkin s right to participate,defend Pitkin,its elected officials and trustees, for the willful or
wanton negligent performance by the City of the work done in fulfillment of the terms of this Agreement It
is agreed that the City will be responsible for primary lass investigation,defense and judgment costs where
this Agreement of indemnity applies. This Agreement shall he construed and/or interpreted to requireand/or
provide for indemnification of the City by Pitkin for any claimed or caused injury many person and/or any
progeny damage whatsoever which is caused or claimed to be caused by the call taker,dispatcher,EMT,
paramedic or other person be he/she/they a Pitkin employee,agent or another person that aids another,
attempts to aid anotherorotherwise renders aid or service or fails to aid another/render service after an EMD.
which is the subject of any of the Case(s)that the City is reviewing in accordance with this Agreement. The
City and Pitkin may assert the protection of the Colorado Governmental Immunity Act 24-10-101,etseg.,all
ns more particularly stated in Paragraph 16.
12. Reeeit. The City shall maintain accurate records,mid documents concerning the Cases that it is
reviewing/commenting on, for Pitkin relating to this Agreement for a period of three(3)years after the
final Case is reviewed/reponed to Pitkin. Pitkin shall have the right within the three (3)year period to
inspect the records and documents,upon demand,in a reasonable manner and at reasonable times.
13.Agreement Made in Coleadq.The panics agree that thisAgreement was made in accordance
with the laws of the State of Colorado and shall be so construed. Venue is agreed to be exclusively in the
courts of Mesa County,Colorado.
14. Attorney's Fees. In the event that legal action is necessary to enforce any of the provisions of this
Agreement beyond the arbitration described in Paragraph 8,the substantially presviling party shall be entitled
to its costs and reasonable attorney's fees
IS.Government immunity. City mrd Pitkin each agree and understand that they arc relying on and do
not waive, by any provision of this Agreement, the monetary limitations or terms or any other rights,
immunities,and protections provided by the Colorado Governmental Immunity Act,2440-101, et seq.,
C R S.,as from time to time amended, or otherwise available to the City or Pitkin or any of its officers.
agents or employees.
16. Current Year Obligations. The parties acknowledge end agree that any payments provided
for hereunder or requirements for future appropriations shall constitute only currently budgeted
expenditures of Pitkin. Pitkin's obligations under this Agreement are subject to Pitkin's annual budget and
appropriation of the sums necessary to pay the City for services set forth herein. No provisions of the
Agreement shall constitute a mandatory charge or requirement in arty ensuing fiscal yew-beyond the then
4
current fiscal year of Pitkin. No provision of the Agreement shall be construed or interpreted as creating a
multiple-fiscal year direct or indirect debt or other financial obligation of Pitkin within the meaning of any
constitutional or statutory debt limitation. This Agreement shall ow directly or indirectly obligate Pitkin
to make any payments beyond those appropriated for Pitkin's then current fiscal year. No provisions of
this Agreement shall be construed to pledge or create a lien on any class or source of Pitkin's moneys,nor
shall any provision of ibis Agreement restrict the future issuance of Pitkin's bonds or any obligations
payable from any class or source of Pitkin's money.
17. Notice. Any written notice required by this Agreement shall be deemed delivered through any
of the following: (1) hand delivery to the person at the address below; (2) delivery by facsimile with
confirmation of receipt to the fax number below;or(3)within three(3)days of being sent cenified first
class mail,postage prepaid,return receipt requested addressed as follows:
A. To:Pitkin County with copies to.
Dispatch Director Pitkin County Attorney's Office
Pitkin County Regional 530 E. Main Street,#302
Emergency Dispatch Center Aspen.Colorado 81611
506 E.Main St.,Dept.C Fax:(970)920-5198
Aspen,Colorado 81611
970.9205310 tel
970.9205339 fax
B. To; Grand Junction Regional Communications Center
Ann: Monica Million with copy to:
555 Ute Avenue City Attorney
Grand Junction,CO 81501 250 N.5th Street
970549.5403 tel Grand Junction,CO 81501
970.549.5002
IN WITNESS WHEREOF,THE PARTIES HAVE EXECUTED THIS Agreement as of the date first set,
out herein above.
TH$CITY 01'GRAND JUNCTION,
Gf� JUNCTION REGIONAL COMMUNICATION CENTER
By. 0/2/01)161,1C
�-�f___d`�,s" /
Title: U'> `E1'I[ r lam.rcN Z 3 /(IP
J f Dale
• 5
EXHIBIT
Pitkin County("Pitkin")and the City of Grand Junction
by and through the Grand Junction Regional Communications Center("City")
Emergency Medial Dispatch Quality Assurance Service Agreement
Scope of Work
I. The City will review,audit and examine the audio recordings of emergency
medical dispatch calls("Cases")completed by Pitkin through the Pitkin County Regional
Emergency Dispatch Center. The purpose of the City's work will be to detennine reasonable
compliance with the protocol(s) used by Pitkin for its Emergency Medical Dispatch("EMD")
policies and procedures.
2 Pitkin subscribes to the International Academies of Emergency Dispatch EMD
priority dispatching program,and for cach medical call Pitkin staff asks a series of key questions
and provides pre-arrival instructions for medical emergencies that Pitkin's dispatchers receive
over the telephone.The City will review up to 500 Cases for reasonable compliance with the
medically approved,standardized protocols adopted by Pitkin for managing the emergency
services it provides.
3. In 2014 the Colorado legislature adopted SB 14-162 now codified at C.R.S.25-3.5-901
et Seq.,which among other things requires emergency medical service providers to institute a
quality assurance/quality management program to conduct quality management assessments of
the services provided. Pitkin is hiring the City to provide such services for it.
4. Pitkin is committed to providing the highest degree of quality standardized
emergency dispatch response-phone directed care that it can provide to its community and in
accordance with Colorado law,specifically C.R.S.25-3.5-904,will have the City review its
Cases for
(a) reasonable compliance with treatment protocols and pre-hospital cart and;
(b) peer review of qualifications,competence and appropriateness of care,all as more
particularly defined by law,
5. The City shall report to Pitkin,as it becomes aware,problems,risks and
potential risks. The report(s)shall be in the form of spreadsheets indicating the monthly
specifies of each reviewed call by employee name with number of calls reviewed.The form will
be used to identify the specific area of protocol that resulted in the non-compliance,and potential
problem(s)/pattern of problem(s).(Form should include a description of the calUCase without
disclosing privileged information.) From this data the analyst will assist the supervision in the
agency in the development of possible corrective action plans,including education,prevention
means of minimizing potential problems,problems or risk and a process for follow-up for Pitkin.
6. The City will work within Pitkin's record keeping system at their agency and
all data will be maintained by the originating agency.