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HomeMy WebLinkAboutbocc.con.155.21 7/13/2021 tOUNTit TKIN Pitkin County Procurement Cover Sheet Please complete the Contract Cover Sheet when the contract/task order is complete and fully executed. Return all Contract Cover Sheets and Contracts/Change Orders/Amendments/Task Orders to Procurement Contract Information Contract Number 155.21 Project Name Process Review and Recommendations for Community Development Department Contractor Berry, Dunn, McNeil &Parker, LLC dba BerryDunn Budget Line Item 10016160.531000 $ $Additional Budget Line $ _ Item(s) $ _ (Please fully allocate New Contract Total) $ — Procurement Method: Sole Source Type: Services/Maintenance Contract Start Date 8/1/2021 Contract End Date 12/31/2021 Contract Type New Contract Retainage No If this is a new contractor, please enter the New Vendor information into Munis for workflow approval. Contact Information: Department Community Development County Representative Cindy Houben County Representative (970) 920-5097 Phone Provide a brief description of the contract: ComDev engagement to assess current processes, potential improvements, and implementation planning for any recommended changes. Contract Value Summary: Original Contract Amount $ 49,100.00 Previous Change Order/Amendment Amount $This Change order/Amendment amount $ New Contract Total $ 49,100.00 Rev 2018-01-18 btf PITKIN COUNTY SOLE SOURCE PROCUREMENT JUSTIFICATION REQUEST TO: Jon Peacock, County Manager DATE: August 4, 2021 FROM: Cindy Houben, Community Development Director Proposed Contractor: Berry Dunn McNeil &Parker, LLC Product/Service: Process Review of Community Development Estimate expenditure for the above Product/Service: $ 49,100.00 This form is required, and is to aid you, in documenting your Sole Source request. Complete all portions of this form. This purchase is clearly and legitimately limited to a Single or Sole Source. (Examples: original manufacturer, no regional distributor, standardization etc): Explain: Community Development is looking to bring on a team from BerryDunn to conduct a process review of Community Development. Through the utilization of BerryDunn's services, Community Development will save time and therefore money. The time saved will be through multiple venues: 1) BerryDunn is already familiar with the project team, 2) BerryDunn will not have to do any research into the County's needs, and 3) BerryDunn has extensive experience working with community development departments conducting similar reviews. Any new company conducting a review would spend time and contract funds getting to the same understanding that BerryDunn already has as a prior consultant on the SagesGov implementation. Note: Every effort should be made to obtain a written contract when otherwise required under County procedures. When a contract is obtained, complete the Clerk's check list and send the original signed contract with coversheet to clerk's office for archiving. 1 Rev 2018-01-18 btf The undersigned requests that Pitkin County waive other procurement requirements and recognize this transaction as a sole source exception to the Pitkin County Procurement Code. Department Head Section Head Aug-18-2021 Cynthia Houben Date Date Community Development Directord County Manager Reason for Denial: fi Aug-18-2021 Rich Engl ehart Date Deputy County Manager Note: Every effort should be made to obtain a written contract when otherwise required under County procedures. When a contract is obtained, complete the Clerk's check list and send the original signed contract with coversheet to clerk's office for archiving. 2 Contract# 155.21 Revision:2021-08-18 CDD Budget Line Item#10016160.531000 iTKIN COUNT PITKIN COUNTY CONTRACT FOR PROVISION OF SERVICES THIS CONTRACT, made August 6, 2021 by and between the Board of County Commissioners of Pitkin County, Colorado, 530 E. Main St., Suite#302,Aspen,CO 81611, (hereinafter called the "County") and Berry, Dunn, McNeil & Parker, LLC dba BerryDunn, 2211 Congress Street, Portland, ME 04104 (hereinafter called the "Contractor") to perform the following work: Process Review and Recommendations for Community Development Department ("Project"). I. Term of Contract: The term of this Contract is from August 1, 2021 to December 31, 2021. At the expiration of the initial term, the contract may be extended for an additional term of one (1) year by the express written consent of both parties. II. Contractor's Obligations. Contractor shall engage with Pitkin County's Community Development Department to assess current and planned procedures to determine efficacy and recommend potential improvements to workflow and process. This process is defined by Six (6) deliverables, as listed in the attached Scope of Services (Attachment A). Per the project approach, engagement, assessment, and preparation of reports and recommendations is anticipated to occur over the course of a 6-8 week period, pending ComDev and BerryDunn staff availability and capacity. The result of this engagement is intended to offer material improvement recommendations and plans for the implementation of updated processes to achieve the identified improvements. The project schedule, including employee engagement, shall be coordinated and agreeable with the identified Project Lead below. III. Compensation and Expenses, Invoicing, Payment and Offset. The County shall compensate Contractor for its services in accordance with the Project Budget and Schedule set out in Paragraph II. It is expressly understood and agreed that in no event will the total compensation and reimbursement to be paid hereunder exceed the sum of Forty-Nine Thousand One-Hundred dollars and Zero cents($49,100.00)for all services rendered. By contract or amendment, the County and Contractor may reallocate the budget among project tasks if the total budget amount remains unchanged. Contractor shall invoice for the project monthly based on hours worked, with payment expected within thirty (30) days of invoice. Any payment by the County may be offset by any amount the Contractor owes the County for any reason. 1 Contract# 155.21 Revision:2021-08-18 CDD Budget Line Item#10016160.531000 IV. County's Exclusive Ownership of Work Product. Drawings, specifications, guidelines and other documents prepared by Contractor in connection with this Contract shall be the property of the County. However, Contractor shall have the right to utilize such documents in the course of its marketing,professional presentations,and for other business purposes. Contractor assigns to County the copyrights to all work prepared, developed, or created pursuant to this Contract, including the right to: 1) reproduce the work; 2) prepare derivative works; 3) distribute copies to the public; 4) perform the works publicly; and 5)to display the work publicly. Contractor shall have right to use materials produced in the course of this Contract for marketing purposes and professional presentations, articles, speeches and other business purposes. V. Pitkin County's Obligations. Pitkin County shall administer this Contract through a County Representative. Cindy Houben, Community Development Director will manage the project as the County's Representative. In the event that Cindy Houben is not available, an authorized designee shall assume the County Representative's duties. The services provided and products delivered by the Contractor under this Contract will be subject to review by the County's Representatives, or a designee, for compliance with Contractor's obligations prior to final payment. VI. Termination Prior to Expiration of Contract Term. The County has the right to terminate this Contract, with or without cause, by giving written notice to the Contractor of such termination and specifying the effective date thereof. Such notice shall be given at least ten (10) days before the effective date of such termination. In such event all finished or unfinished documents, data, studies and reports prepared by the Contractor pursuant to this Contract shall become the County's property. Contractor shall be entitled to receive compensation in accordance with the Contract for any satisfactory work completed pursuant to the terms of this Contract prior to the date of termination. Notwithstanding the above, Contractor shall not be relieved of liability to the County for damages sustained by the County by virtue of any breach of the Contract by the Contractor. VII. Independent Contractor Status. A. The parties to this Contract intend that the relationship between them contemplated by the Contract is that of independent contractor. Contractor, and any agent, employee, or servant of Contractor shall not be deemed to be an employee, agent, or servant of Pitkin County. B. Contractor is not required to offer his services exclusively to Pitkin County under this Contract. Contractor may choose to work for other individuals or entities during the term of this Contract, provided that the basic services and deliverable products required under this Contract are submitted in the manner and on the schedule defined under this Contract. 2 Contract# 155.21 Revision:2021-08-18 CDD Budget Line Item#10016160.531000 C. Contractor warrants that all work produced will conform to all applicable industry standard of care, skill and diligence in the performance of Contractor's obligations under this Contract. D. Contractor shall not attempt to oversee or supervise the work or actions of any Pitkin County employee, servant or agent in the course of completing work under this Contract. E. Contractor is not entitled to any Workers' Compensation benefits through Pitkin County and is responsible for payment of any federal, state,FICA and other income taxes. VIII. Assignability. This Contract is not assignable by either party. Any use of subcontractors by the Contractor for performance of this Contract must be accepted in writing by the County. IX. Severability. In the event that any provision of this Contract shall be held to be invalid or unenforceable, the remaining provisions of this Contract shall remain valid and binding upon the parties hereto. X. Integration and Modification. A. This Contract represents the entire and integrated Contract between the County and the Contractor and supersedes all prior negotiations, representations, or contract, either written or oral. This Contract may be amended only by written contract signed by both the County and the Contractor. B. The County may, from time to time,request changes in the scope of services of the Contractor to be performed hereunder. Such changes, including the increase or decrease in the amount of the Contractor's compensation, which are mutually agreed upon between the County and the Contractor, shall be in writing and upon execution shall become part of this Contract. XI. Indemnity. A. The Contractor agrees to indemnify,hold harmless and,not excluding the County's right to participate, defend the County, its subsidiary, parent, associated and/or affiliated entities, successors, or assigns, its elected officials, trustees, employees, agents, volunteers, and any jurisdiction or agency issuing permits for any work included in the project, hereinafter referred to as indemnitee, from all suits and claims, including attorney's fees and cost of litigation, actions, loss, damage, expense, cost or claims of any character or any nature arising out of the work done in fulfillment of the terms of this Contract or on account of any act,claim or amount arising or recovered under workers' compensation law or arising out of the failure of the Contractor to conform to any statutes, ordinances, regulation, law or court decree. It is agreed that the Contractor will be responsible for primary loss investigation,defense and judgment costs where this Contract of indemnity applies. In consideration of the award of this Contract, the Contractor agrees to waive all 3 Contract# 155.21 Revision:2021-08-18 CDD Budget Line Item#10016160.531000 rights of subrogation against the County its subsidiary, parent, associated and/or affiliated entities, successors, or assigns, its elected officials, trustees, employees, agents,and volunteers for losses arising from the work performed by the Contractor for the County. The Contractors obligation to indemnify Pitkin County under this Contract shall in no circumstance be interpreted as a requirement or obligation for Contractor to indemnify Pitkin County, or its' affiliated stakeholders, from its' own negligence or willful wrongdoing. B. The Contractor further shall investigate, process, respond to, adjust, provide defense for and defend,pay or settle all claims, demands, or lawsuits related hereto at its sole expense and shall bear all other costs and expenses related thereto, even if the claim, demand or lawsuit is groundless, false or fraudulent. XII. Insurance. Contractor and subcontractors shall procure and maintain until all of their obligations have been discharged, including any warranty periods under this Contract are satisfied,insurance against claims for injury to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Contractor, its agents, representatives, employees or subcontractors. The insurance requirements herein are minimum requirements for this Contract and in no way limit the indemnity covenants contained in this Contract. The policies shall include, or be endorsed to include, the following provision: On insurance policies where the County is named as an additional insured, the County shall be an additional insured to the full limits of liability purchased by the Contractor even if those limits of liability are in excess of those required by this Contract. The County in no way warrants that the minimum limits contained herein are sufficient to protect the Contractor from liabilities that might arise out of the performance of the work under this Contract by the Contractor, its agents, representatives, employees, or subcontractors. The Contractor shall assess its own risks and if it deems appropriate and/or prudent,maintain higher limits and/or broader coverages. The Contractor is not relieved of any liability or other obligations assumed or pursuant to the Contract by reason of its failure to obtain or maintain insurance in sufficient amounts, duration, or types. Commercial General Liability Completed Operations coverage must be kept in effect for up to three (3) years after completion of the project. A. Coverage and Limits of Insurance. Contractor shall provide coverage with limits of liability requirements provided that the coverage is written on a"following form" basis. 1) Statutory Workers' Compensation: Colorado statutory minimums a. Policy shall contain a waiver of subrogation against the County. 4 Contract# 155.21 Revision:2021-08-18 CDD Budget Line Item#10016160.531000 b. This requirement shall not apply when a contractor or subcontractor is exempt under Colorado Workers' Compensation Act AND when such contractor or subcontractor executes the appropriate sole proprietor waiver form. Minimum Limits: Coverage A(Workers' Compensation) Statutory Coverage B (Employers Liability) $ 500,000 $ 500,000 $ 500,000 2) Commercial General Liability—ISO 1 CG 0001 form or equivalent. (With County named as an additional insured) Minimum Limits: General Aggregate $ 2,000,000 Products/Completed Operations Aggregate $ 2,000,000 Each Occurrence Limit $ 1,000,000 Personal/Advertising Injury $ 1,000,000 Fire Damage(Any One Fire) $ 50,000 Medical Payments(Any One Person) $ 5,000 Coverage to include: • Premises and Operations • Explosions, Collapse and Underground Hazards • Personal/Advertising Injury • Products /Completed Operations • Liability assumed under an Insured Contract(including defense costs assumed under contract) • Independent Contractors • Designated Construction Project(s) General Aggregate Limit, ISO CG 2503 (1997 Edition or equivalent) • Additional Insured—Owners, Lessees or Contractors Endorsement, ISO Form 2010 (2004 Edition or equivalent) • Additional Insured—Owners, Lessees or Contractors Endorsement, ISO CG 2037 (2004 Edition or equivalent) • The policy shall be endorsed to include the following additional insured language on the Additional Insured Endorsements specified above: "County, its subsidiary, parent, associated and/or affiliated entities, successors, or assigns, its elected officials,trustees, employees, agents, and volunteers named as an additional insured with respect to liability and defense of suits arising out of the activities performed by, or on behalf of the Contractor, including completed operations". 5 Contract# 155.21 Revision:2021-08-18 CDD Budget Line Item#10016160.531000 3) Auto Liability: Bodily injury and property damage for any owned, hired and non-owned vehicles used in the performance of this Contract. Minimum Limits: Statutory Coverage Bodily/Property Damage(Each Accident) $ 1,000,000 4) Special Coverages (check as appropriate and insert amount): a. 0 Performance Bond $ b. 0 Professional Errors and Omissions c. 0 Aircraft Liability d. 0 Owner's Protective e. 0 Builder's Risk f. 0 Boiler and Machinery g. ❑ Loss of Use Insurance h. 0 Pollution Liability i. ❑ Crime, including Employee Dishonesty Coverage, or Fidelity Bond B. Proof of Insurance: 1) Each insurance policy required by the insurance provisions of this Contract shall provide the required coverage and shall not be suspended, voided or canceled except after thirty(30)days prior written notice has been given to the County, except when cancellation is for non-payment of premium, then ten (10) days prior notice may be given. Such notice shall be emailed directly to Procurement@pitkincounty.com. If the insurance carrier will not provide the required notice, the Consultant/Contractor and or its insurance broker shall notify the County of any cancellation, or reduction in coverage or limits of any insurance within seven (7) days of receipt of insurers' notification to that effect. Simultaneously with the Certificates of Insurance, the Contractor shall file with the Project Lead a certified statement as to claims pending against the required coverages, reserves established on account of such claims, defense costs expended and amounts remaining on policy limits. 2) In addition,these Certificates of Insurance shall contain the following clauses: a. The contractor's insurance shall be primary and non-contributory with any insurance or self-insurance purchased by the County. b. The insurance companies issuing the policy or policies hereunder shall have no recourse against the County of Pitkin for payment of any premiums or for assessments under any form of policy. c. Any and all deductibles or self-insured retentions in the above- described insurance policies shall be assumed by and be for the amount of, and at the sole expense of the Contractor. 6 Contract# 155.21 Revision:2021-08-18 CDD Budget Line Item#10016160.531000 d. Location of operations shall be: "all operations and locations at which work for the referenced Project is being done." 3) Certificates of Insurance for all renewal policies shall be delivered to the County's Representative at least fifteen (15) days prior to a policy's expiration date except for any policy expiring on the expiration date of this Contract or thereafter. 4) The County reserves the right to request and receive a copy of any policy and any policy endorsement at any time during the term of this Contract. XIII. Exemptions and Preferences. All purchases of construction or building or any other materials for this Contract shall not include Federal Excise Taxes or Colorado State or local sales or use taxes. Pitkin County is exempt from such taxes under registration numbers 98-02624 and 84-78000-5k. XIV. Records. The Contractor shall maintain comprehensive, complete and accurate books,records, and documents concerning its performance relating to this Contract for a period of three (3) years after final payment under the Contract and the County shall have the right within the three(3)year period to inspect and audit these books,records and documents, upon demand, in a reasonable manner and at reasonable times, for the purpose of determining, by accepted accounting and auditing standards, compliance with all provisions of the Contract and applicable law. XV. Contract Made in Colorado. The parties agree that this Contract was made in accordance with the laws of the State of Colorado and shall be so construed. Venue is agreed to be exclusively in the courts of Pitkin County, Colorado. XVI. Attorney's Fees. In the event that legal action is necessary to enforce any of the provisions of this Contract, the substantially prevailing party shall be entitled to its costs and reasonable attorney's fees. XVII. Governmental Immunity. Contractor agrees and understands that Pitkin County is relying on and does not waive, by any provision of this Contract, the monetary limitations or terms (presently $150,000 per person and $600,000 per occurrence) or any other rights, immunities, and protections provided by the Colorado Governmental Immunity Act, 24-10-101, et seq., C.R.S., as from time to time amended, or otherwise available to Pitkin County or any of its officers, agents or employees. Further, nothing in this Contract shall be construed or interpreted to require or provide for indemnification of the Contractor by the County for any injury to any person or any property damage whatsoever which is caused by the negligence or other misconduct of the County or its agent or employees. 7 Contract# 155.21 Revision:2021-08-18 CDD Budget Line Item#10016160.531000 XVIII. Current Year Obligations.The parties acknowledge and agree that any payments provided for hereunder or requirements for future appropriations shall constitute only currently budgeted expenditures of Pitkin County. Pitkin County's obligations under this Contract are subject to Pitkin County's annual right to budget and appropriate the sums necessary to provide the services set forth herein. No provisions of the Contract shall constitute a mandatory charge or requirement in any ensuing fiscal year beyond the then current fiscal year of Pitkin County. No provision of the Contract shall be construed or interpreted as creating a multiple-fiscal year direct or indirect debt or other financial obligation of Pitkin County within the meaning of any constitutional or statutory debt limitation. This Contract shall not directly or indirectly obligate Pitkin County to make any payments beyond those appropriated for Pitkin County's then current fiscal year.No provisions of this Contract shall be construed to pledge or create a lien on any class or source of Pitkin County's moneys,nor shall any provision of this Contract restrict the future issuance of Pitkin County's bonds or any obligations payable from any class or source of Pitkin County's money. XIX. Notice. Any notice required or permitted under this Agreement shall be in writing and shall be provided by electronic delivery to the e-mail addresses set forth below and by one of the following methods 1) hand-delivery or 2) registered or certified mail, postage pre-paid to the mailing addresses set forth below. Each party by notice sent under this paragraph may change the address to which future notices should be sent. Electronic delivery of notices shall be considered delivered upon receipt of confirmation of delivery on the part of the sender. Nothing contained herein shall be construed to preclude personal service of any notice in the manner prescribed for personal service of a summons or other legal process. To Pitkin County: with copies to: Cindy Houben Pitkin County Attorney's Office 530 E Main Street, Suite 203 530 E. Main St., Suite#301 Aspen, CO 81611 Aspen, Colorado 81611 Email: Cindy.Houben@PitkinCounty.com Email: Attorney@pitkincounty.com To Contractor: Berry, Dunn, McNeil & Parker, LLC dba BerryDunn 2211 Congress Street Portland, ME 04104 Phone: (207) 541-2379 Email: KPrice@BerryDunn.com XX. Public Contracts for Services and Public Contracts with Natural Persons. In conformance with the provisions of C.R.S. §§ 8-17.5-101, et seq., as amended and C.R.S. §§ 24-76.5-101, et seq., as amended: 8 Contract# 155.21 Revision:2021-08-18 CDD Budget Line Item#10016160.531000 A. PUBLIC CONTRACTS FOR SERVICES. §§8-17.5-101, et seq. C.R.S. [Not applicable to agreements relating to the offer, issuance, or sale of securities, investment advisory services or fund management services, sponsored projects, intergovernmental agreements, or information technology services or products and services] Contractor certifies, warrants, and agrees that it does not knowingly employ or contract with an illegal alien who will perform work under this Contract and will confirm the employment eligibility of all employees who are newly hired for employment in the United States to perform work under this Contract, through participation in the E-Verify Program established under Pub. L. 104-208 or the State verification program established pursuant to §8-17.5-102(5)(c), C.R.S., Contractor shall not knowingly employ or contract with an illegal alien to perform work under this Contract or enter into a contract with a Subcontractor that fails to certify to Contractor that the Subcontractor shall not knowingly employ or contract with an illegal alien to perform work under this Contract. Contractor (i) shall not use E-Verify Program or State program procedures to undertake pre-employment screening of job applicants while this Contract is being performed, (ii) shall notify the Subcontractor and the contracting State agency within 3 days if Contractor has actual knowledge that a Subcontractor is employing or contracting with an illegal alien for work under this Contract, (iii) shall terminate the subcontract if a Subcontractor does not stop employing or contracting with the illegal alien within 3 days of receiving the notice, and(iv) shall comply with reasonable requests made in the course of an investigation, undertaken pursuant to §8-17.5-102(5), C.R.S., by the Colorado Department of Labor and Employment. If Contractor participates in the State program, Contractor shall deliver to the contracting State agency, Institution of Higher Education or political subdivision, a written, notarized affirmation, affirming that Contractor has examined the legal work status of such employee, and shall comply with all of the other requirements of the State program. If Contractor fails to comply with any requirement of this provision or §§8-17.5-101 et seq., C.R.S., the contracting State agency, institution of higher education or political subdivision may terminate this Contract for breach and, if so terminated, Contractor shall be liable for damages. B. PUBLIC CONTRACTS WITH NATURAL PERSONS. §§24-76.5-101,et seq., C.R.S. Contractor,if a natural person 18 years of age or older,hereby swears and affirms under penalty of perjury that he or she (i) is a citizen or otherwise lawfully present in the United States pursuant to federal law, (ii) shall comply with the provisions of§§24- 76.5-101 et seq., C.R.S., and (iii) has produced one form of identification required by §24-76.5-103, C.R.S. prior to the Effective Date of this Contract. 9 Contract# 155.21 Revision:2021-08-18 CDD Budget Line Item#10016160.531000 IN WITNESS WHEREOF,the parties have executed this Contract as of the date first set out herein above. BERRY,DUNN,McNeil & Parker, LLC dba BerryDunn Aug-19-2021 Kevin Price Date Principal PITKIN COUNTY, COLORADO Aug-18-2021 Cynthia Houben Date Community Development Directord 10 b BerryDunn July 19, 2021 Cindy Houben, Community Development Director Pitkin County 530 E. Main Street, Suite 203 Aspen, CO, 81611 Sent via email to Cindy.Houben@pitkincounty.com Dear Director Houben: We appreciate the opportunity to present our approach and costs to conduct a Process Review of Pitkin County's (County's) Community Development Department(CDD). We hope the County will find continued confidence in our firm's experience analyzing similar processes for other public sector community development agencies, as well as our in-depth knowledge of your culture and goals for change. Approach and Understanding Overview We understand that the County has recently implemented a new permitting system, SagesGov Network. This implementation, as well as the experiences during the pandemic, have prompted the County to seek an assessment of CDD processes, focusing on the building permits through inspection services area. As the County desires the assessment to take place over the course of 6—8 weeks, our team will work with County stakeholders to establish a clear schedule of availability. We are prepared to begin work immediately with our team of Fred Turnier, AICP, Keri Ouellette, AICP, and Shannon Flowers beginning the week following contract award. BerryDunn has designed its approach around three assessment areas: Management and Staffing • Are there known challenges with the CDD management structure? • Are there existing challenges with CDD staffing? • Have there been identified organizational challenges documented by County management? • What would CDD staff identify as the most urgent organizational challenge? • Are roles clearly defined and supervised effectively? Internal Systems • What challenges do the current internal processes and assignments pose to staff? • What are comparable local organizations and departments doing that could benefit the CDD? • What customer feedback has been received about the permitting application experience? • How long does it take it process various types of permits through SagesGov? • What state regulations should County permitting process follow? Technology • Has SagesGov been integrated with any other County platforms? • How have SagesGov upgrades been communicated? • What current support processes are in place with County IT staff? • How comfortable are CDD staff with SagesGov? Is additional training needed? • What are the real and perceived issues with SagesGov? • What current support processes are in place with the vendor? Maine • New Hampshire • Massachusetts • Connecticut • West Virginia • Arizona berrydunn.com Cindy Houben, Community Development Director July 19, 2021 Page 2 Detailed Approach We have proposed a two-phased approach preceded by initial project planning, illustrated in Figure 1 below. Throughout each phase, our team will apply quality assurance processes that incorporate County review and approval of all deliverables and key milestones. Additionally, built-in project management and change management best practices will help to keep the project on time and on budget, and progressing at a healthy pace for County stakeholders to understand why and how our recommendation will affect their processes. Figure 1:BerryDunn CDD Process Review Approach CO 0 0? ( C A0 tor aka_ 1 Project Current Recommendations Management Environment for Improvement Assessment and Implementation Plan 0 Phase 1 I Week 1, ongoing Project Coordination and Initiation 1. Conduct initial project planning. We will host an initial project kickoff teleconference with the County project manager and support staff to confirm project goals, objectives, and expectations. During this meeting, we will discuss methods of creating effective communication between BerryDunn and County staff, such as ongoing telephone/teleconference/email check-ins and status reports. 2. Develop draft Project Work Plan and Schedule. We will then develop a draft Project Work Plan and Schedule and facilitate a work session (via web conference)to review the plan and schedule with the County project team before updating to final. Deliverable 1:Project Work Plan and Schedule 3. Conduct ongoing project management activities through regular Project Status Updates. Throughout the project, our Project Manager will provide status reports that describe the activities and accomplishments for the reporting period, plans for the upcoming week, risks or issues encountered during the reporting period, and anticipated problems that might impact any project deliverable. Deliverable 2: Weekly Project Status Updates Phase 1 Differentiators ✓ Our team will apply project management principles from A Guide to the Project Management Body of Knowledge (PMBOK®Guide), Version 6, to establish a measurable timeline. ✓ Applied ProscP change management methodology will help prepare County staff for change at each project step. ✓ Weekly Project Status Updates will help ensure the project remains on track and on time, and that all involved parties are aware of the project status. Cindy Houben, Community Development Director July 19, 2021 Page 3 01) Phase 2 I Weeks 1 — 4 ROA Current Environment Assessment 1.1 Develop and submit information request to the County. We will provide the County with an information request sheet to obtain available documentation that will help our team to become more familiar with the current environment in advance of stakeholder interviews. We will respectfully request that the County provide the requested information prior to the project kickoff meeting and fact-finding interviews as reviewing this information in advance will enable us to be more efficient, become more knowledgeable of the current environment, and make best use of County personnel's time. 1.2 Facilitate project kickoff presentation. In advance of our stakeholder interviews, we will conduct a remote project kickoff to all project stakeholders that will be involved in the interview process. This will allow our team to communicate our approach, review project goals, and answer stakeholder questions before starting with stakeholder interviews. 1.3 Facilitate interviews with County stakeholders. We have planned to conduct remote interviews with County staff over a one-week period. Each meeting agenda will be tailored according to stakeholder role. Through these interviews we will collect information on Management and Staffing, Internal Systems, or Technology. Deliverable 3: Staff Interviews 1.4 Develop draft Current Environment Assessment Memo. This memo will summarize the output of all current environment information collection activities (interviews, document review). It will also outline the information collected and identify challenges and opportunities for improvement. Each challenge will be categorized as Management and Staffing, Internal Systems, or Technology. 1.5 Review draft Current Environment Assessment Memo and conduct prioritization activity. We will facilitate a web conference work session to review the draft memo, and collect County team input on the identified challenges. This information will help inform development of the Implementation Plan and improvements to address each identified challenge and opportunity for improvement. 1.6 Finalize Current Environment Assessment Memo. After updating the draft memo with the County's feedback and prioritization outcomes, we will submit a final version to the County. Deliverable 4: Current Environment Assessment Memo Phase 2 Differentiators ✓ The Current Environment Assessment Memo will summarize the information collected and identify challenges and opportunities for improvement. Each challenge will be categorized according to the County's preferred operational areas. ✓ We believe confirming and prioritizing the current environment challenges prior to identifying improvement opportunities is crucial. We have also found that this step contributes to greater buy- in of implementing recommended improvements. Cindy Houben, Community Development Director July 19, 2021 Page 4 Phase 3 I Weeks 5 — 7 60:0 Recommendations for Improvement and Implementation Plan 2.1 Develop draft Recommendations for Improvement and Implementation Plan Memo. This memo will include recommended improvements, including priority, current environment challenges to be addressed, best practice considerations, ease of implementation, and steps to implement each improvement. It will also include a summary of the Current Environment Assessment Memo. 2.2 Review draft Recommendations for Improvement and Implementation Memo. We will conduct a web conference to with the County Project Management Team to go over the draft memo, gather feedback, and identify any gaps in the assessment. 2.3 Finalize Recommendations for Improvement and Implementation Plan Memo.After updating the draft memo with the County's feedback and prioritization outcomes, we will submit a final version to the County. Deliverable 5: Recommendations for Improvement and Implementation Plan Memo 2.4 Present the final Recommendations for Improvement and Implementation Plan Memo to County Leadership. We have found that presenting the final recommendations to leadership helps to close out the project and communicate next steps. This presentation could also be an opportunity for the County to clarify any final questions with our team and the County Project Team. Deliverable 6: Recommendations for Improvement and Implementation Plan Presentation Phase 2 Differentiators V The Recommendations for Improvement and Implementation Plan will include an action matrix that lists each recommendation according to priority. V Our strategic planning experience will help to gather and develop a thoughtful approach to department management roadmap and policies. Cindy Houben, Community Development Director July 19, 2021 Page 5 Proposed Staff Our proposed team, illustrated in Figure 2, has the in-depth experience and knowledge of county processes to assess CDD management structure, internal systems, and technology in a high quality manner. Figure 2:BerryDunn Team Organization IlPrincipal in Charge l Kevin Price MPP; PMP®, Prosci CCP® . r k I N ‘9 Project Manager OTJ N T il I • Fred Turnier NI MPA,AICP,Prosci CCP® Business Analyst Subject Matter Expert 4 I I... , Shannon Flowers Keri Ouellette ``�� AICP,MCRP Below, we have included summaries of the key BerryDunn staff that will work with the County on this initiative. Full resumes are included at the end of this letter. PRINCIPAL IN CHARGE Has overall responsibility for the services we have proposed to the County. Kevin Price, MPP, PMP®, Prosci® CCP Kevin is a principal in our Local Government Consulting Group and leads our 7c:, Community Development and Utility Operations Practice. He focuses his efforts on assisting local government clients with business process improvement, fee analysis, system selection, and implementation projects. A certified Project Management Professional®(PMP°), he has extensive experience in assessing the business needs and processes of municipal clients for permitting, inspections, planning, code enforcement, and land management functions. Kevin is also a Lean Six Sigma Green Belt, allowing him to continuously define, measure, analyze, improve, and control projects and environments for his clients. Cindy Houben, Community Development Director July 19, 2021 Page 6 PROJECT MANAGER Acts as primary liaison with the County and responsible for maintaining a constructive and clear line of communication between County staff and BerryDunn. Monitors the progress of the project, tracks the initiation and completion of tasks and milestones, and facilitate our meetings and fact-finding activities. -- Fred Turnier, MPA, AICP, Prosci® CCP Fred is a manager in BerryDunn's Community Development and Utility Operations ,,=. Practice. He brings more than 25 years of experience working with government agencies in project management, development services and planning, and infrastructure planning. , He began his career as an environmental planner, managing state environmental processes, permitting procedures, and land use applications. Fred's extensive background in local government community development leadership positions affords him knowledge of technology, best practices, and common challenges in the field. He has also worked with the County since 2017 during its SagesGov implementation. He is providing similar process review services to the Village of Schaumburg, IL CDD and Travis County, TX Development Services Department. BUSINESS ANALYST Supports engagement efforts, current environment assessment activities, and deliverable development. Shannon Flowers Shannon is a Colroad-based senior consultant in our Local Government Consulting Group, bringing 20 years of experience in director, C-suite, and senior-level roles. Her '`; expertise in budgeting, fiscal planning, cash flow analysis, and fiscal policy development '' is augmented by a strong understanding of the business processes that support efficient operations. As a consultant, her clients benefit from her focus in change management and business process improvement, as well as her experience in training and leading staff through difficult transitions. Shannon has held various roles within local government, including the Finance Director for Central City, CO and CFO/COO for the Colorado Department of Public Health & Environment. SUBJECT MATTER EXPERT Provide applicable service and project experience based on public sector backgrounds and consulting work for similar organizations. Keri Ouellette, MCRP, AICP 11111 Keri is a senior consultant in our Community Development and Utility Operations Practice and an expert in community development operations. She joined BerryDunn in 2021 after four years working for the City of Portland, Maine as a permitting manager, where she gained a broad understanding of the complex issues that face the city and region and the challenges that municipalities face in addressing growth and managing enforcement. Keri's previous work with New York City's Department of Housing Preservation and Development and the Town of Eastchester, New York allowed Ken to develop a keen understanding of local government policy development in both a small town and a large city agency. She helps clients take the steps to evaluate processes and take the lead in developing standard operating procedures to improve efficiency. Cindy Houben, Community Development Director July 19, 2021 Page 7 Proposed Fees Our total fixed-fee cost for review the CCD's processes is $49,100. In Table 1, we have outlined our costs per deliverable. Table 1: Total Cost by Deliverable No. Project Deliverable Cost 1 Project Work Plan and Schedule $4,200 2 Weekly Project Status Updates $2,280 3 Staff Interviews $16,390 4 Current Environment Assessment Memo $11,990 5 Recommendations for Improvement and Implementation Plan Memo $11,340 6 Recommendations for Improvement and Implementation Plan Presentation $2,900 Total Cost $49,100 In Closing We value the County's openness and flexibility to discussing our proposed services, and would be happy to provide any needed clarification on our methodology and approach. Should you have any questions, or if you would like to discuss this proposal, please do not hesitate to contact our team directly. We appreciate the opportunity to continue to work with the County and to assist with this important initiative. Sincerely, Kevin Price, MPP, PMP®, Prosci®CCP Principal 207-541-2379 I kprice@berrydunn.com Cindy Houben, Community Development Director July 19, 2021 Page 8 Kevin Price, MPP, PMP®,Fie Select Clients: Prosci® CCP City of Alexandria, VA Principal in Charge City of Beaverton, OR City of Boston, MA Kevin is a principal in BerryDunn's Government City of Coral Springs, FL Consulting Group. He leads our Community City of Detroit, MI Development and Utility Operations Practice, City of Dover, DE assisting local government clients with fee studies, business process City of Fredericksburg, VA improvement, system selection, and system implementation projects. City of Frisco, TX Relevant Experience City of Grand Prairie, TX City of Irvine, CA System Selection and Implementation: Kevin has assisted City of Manassas, VA BerryDunn clients with every stage of system replacement and City of Puyallup, WA implementation projects, from needs assessment to requirements City of Rockville, MD definition, RFP development, proposal evaluation, facilitation of City of Wilmington, NC vendor demonstrations, contract negotiation, and implementation Goochland County, VA project management. He is currently assisting the City of Grand Outagamie County, WI Prairie, Texas with the implementation of a new permitting and code Travis County, TX enforcement system. Education: Process Analysis and Improvement: Kevin has assisted BerryDunn clients with process improvement projects as part of Master's in Public Policy and system replacement projects and as standalone projects. Kevin has Management, Concentration previously led the process improvement projects with the Cities of in Financial Management, Rockville, Maryland; Alexandria, Virginia; Philadelphia, Pennsylvania; University of Southern Maine and Frisco, Texas. BA, Economics and Political Science, University of Maine Project Management: Kevin has managed system selection and IT strategic planning projects for some of BerryDunn's most complex Project Management local government clients. He previously managed BerryDunn's Professional°(PMP°), Project Municipal Street Addressing and Right-of-Way Permitting and Code Management Institute° Violation System Assessment Projects for the City of Philadelphia. Prosci®Certified Change Practitioner(CCP) Lean Six Sigma Green Belt Certified Cindy Houben, Community Development Director July 19, 2021 Page 9 Fred Turnier, MPA, AICP, Select Clients • - Prosci® CCP City of Bozeman, MT +%A, Project Manager City of Dallas, TX s City of Beaverton, OR Fred has more than 25 years of experience City of Boca Raton, FL working with local government agencies and City of Frisco, TX extensive experience assisting public sector City of Irvine, CA entities with project management and development services, business City of Philadelphia, PA process improvement, fee and cost-recovery analysis, system design City of Puyallup, WA and implementation, and policy analysis and formation. He focuses in City of Fernandina Beach, FL the areas of community development, planning, building, inspections, City of Santa Fe, NM code enforcement, business licensing, housing and homeless issues, City of Tucson, AZ land management, utilities, and infrastructure planning. Pitkin County, CO Relevant Experience Berks County, PA City of Frisco, TX Community Development: Fred's extensive background in local Travis County, TX government community development leadership positions affords him Town of Longboat Key, FL knowledge of technology, best practices, and common challenges in Village of Schaumburg, IL the field. He has served as community development or planning Education and director for multiple cities, including Reno and Fernley, Nevada. His Memberships background includes technical and management oversight of planning, building, code enforcement, business licensing, code enforcement, Master's in Public inspections, housing programs, and homeless services. Administration (MPA), University of Nevada, Las Management of Innovative Programs: In his various public sector Vegas roles, Fred has helped to develop a model for training small businesses in working with local Nevada jurisdictions; worked with BA, Economics and solar and geothermal clients on site selection and transmission Geography, University of through federal and private lands; participated in the development of Nevada, Reno policies regarding air quality, water quality, and urban runoff; and Certified Planner, American consistently expanded the scope and depth of strategic planning in Institute of Certified Planners each organization he has been a part of. He is well versed in leading (AICP) forward-thinking and, in some cases, controversial initiatives. Member, American Planning City of Reno, Nevada: During his tenure as community development Association director and planning manager, Fred oversaw the preparation of an Prosci®Certified Change annual budget of$17 million, conducted a citywide development fee Practitioner(CCP) and cost-recovery analysis, and worked with the existing land management tracking vendor to expand capabilities for internal building plan reviews and inspections. He expanded the use of mobile data collection for ensuring Housing and Urban Development(HUD) compliance and helped create a public training program for local small businesses interested in working with the City, which later became a statewide model. He updated the City's development code to be more user-friendly and incorporated Transit Oriented Development corridors and Mixed Use development centers into the City's Master Plan. Cindy Houben, Community Development Director July 19, 2021 Page 10 Shannon Flowers Education and ssat Business Analyst Memberships Shannon is a finance professional with 20 years of MA, Global Finance, Trade ,;z experience, many of which have been spent in and Economic Integration — director, C-suite, and senior-level roles. Her expertise University of Denver in budgeting, fiscal planning, cash flow analysis, and fiscal policy BA, Anthropology, University development is augmented by a strong understanding of the business of Colorado—Denver processes that support efficient operations. As a consultant, her clients benefit from her focus in change management and business process improvement, as well as her experience in training and leading staff through difficult transitions. Relevant Experience Process Improvement: Shannon served as the operations branch chief for the Colorado Department of Public Health and Environment, Disease Control and Environmental Epidemiology Division, and was the division authority for all fiscal, policy, procurement, and compliance matters. In this role, she led efforts in reviewing existing division processes, crafting recommendations for improvement, and implementing the recommendations. This required substantial change management expertise to encourage buy-in from division staff to assist in the transition. Her role also involved administering an annual budget of over$101 million that included a variety of funding sources, such as federal grants, state funds, and cash donations. Strategic Planning: Throughout her career, Shannon has strategically planned for the allocation of fiscal resources. She served as the finance director for the city of Central, Colorado, for 10 years, as well as holding the title of senior fiscal partner for the Colorado Governor's Office of Information Technology (CGIT). In both roles, she was the subject matter expert on budget development, responsible for establishing a cost model for proposed services and analyzing national trends to identify effects on local economic conditions. She managed a budget up to$29 million dollars annually with CGIT and administered statewide contracts with Microsoft, Oracle, VMWare, and Century Link to be aligned with program goals. International Public Policy: Shannon spent time in Bosnia with the Atlantic Initiative identifying regional policies and best practices for civil rights campaigns. She developed training materials on European Union standards on civil rights and researched best practices for introducing equality and security in the police force. Shannon then went on to serve as the coordinator for the University of Denver's Global Practice Bosnia program for students. She served as in-country support and liaison for the program director, managing all of the program logistics, events, and excursions. In her consulting engagements, Shannon leverages this experience in building relationships and working cross-culturally in diverse settings. Cindy Houben, Community Development Director July 19, 2021 Page 11 Keri Ouellette, MCRP, AICP Select Clients elBusiness Analyst City of Wilmington, NC Keri has spent the last 15 years of her career in Travis County, TX local government permitting, inspections, and Education and land development departments. From smaller Memberships cities (Portland, Maine)to large city agencies (New York City), Keri brings deep knowledge of Masters of City and Regional policy development and the complex issues municipalities face in Planning, Georgia Institute of addressing growth and managing enforcement. This knowledge is Technology augmented by strong technical literacy in the technology that supports BA, Urban Studies and permitting and planning, as Keri pioneered system modernizations in Architectural Studies, her positions with multiple municipalities. Connecticut College Relevant Experience American Planning Associations Member Permitting and Inspections Management: As the permitting manager for the City of Portland, Maine, Keri oversaw the entire American Institute of permitting process from intake through inspection completion for all Certified Planners (AICP) construction permits. During her tenure, Keri managed the APA Northern New England implementation of a modern online permitting and records Chapter management system. She was integral in the technical pieces such as system customization and conducting quality assurance testing while leading the business processes to support the systems, like training staff and establishing workflows. Program Coordination and Management: Keri held the positions of program coordinator and senior program manager for the New York City Department of Housing Preservation and Development(HPD), Division of Building and Land Development Services. She was responsible for coordinating and planning services related to HPD's loan programs for both new construction and preservation of affordable housing. This involved maintaining the electronic submission system and reviewing the submitted development projects. Keri often worked interdepartmentally, serving as a liaison between city agencies and external partners to improve client services. City Planning: Keri evaluated development applications and zoning and environmental reviews for the Planning, Zoning, and Architectural Review Boards for the Town of Eastchester, New York. She modernized the technology environment by implementing the use of GIS to prepare maps for planning analysis. Her work also involved community-based research around policy issues and she drafted local laws related to zoning, housing, urban design, and environmental management. DocuSign Certificate Of Completion Envelope Id:01A64C16A2F94CDCBE4904E951FEA781 Status:Completed Subject: BerryDunn I Pitkin County Contract 155.21 R1 for Review and Signature Source Envelope: Document Pages:24 Signatures:4 Envelope Originator: Certificate Pages:5 Initials:0 Pitkin County Procurement AutoNav: Enabled 530 East Main Street Envelopeld Stamping: Disabled Suite 203 Time Zone: (UTC-07:00)Mountain Time(US&Canada) Aspen,CO 81611 Procurement@PitkinCounty.com IP Address:65.38.144.66 Record Tracking Status:Original Holder:Pitkin County Procurement Location: DocuSign 8/18/2021 11:23:23 AM Procurement@PitkinCounty.com Status:Original Holder:Schuyler Clay Location: DocuSign 8/18/2021 3:38:30 PM schuyler.clay@pitkincounty.com Status:Original Holder:Pitkin County Procurement Location: DocuSign 8/18/2021 4:07:36 PM Procurement@PitkinCounty.com Signer Events Signature Timestamp Cynthia Houben Sent:8/18/2021 11:27:52 AM Cindy.Houben@PitkinCounty.com Viewed:8/18/2021 4:51:17 PM Community Development Directord Signed:8/18/2021 4:52:03 PM Security Level: Email,Account Authentication (None) Signature Adoption: Drawn on Device Using IP Address:65.38.144.66 Electronic Record and Signature Disclosure: Accepted:3/1/2021 1:37:09 PM ID:d19dad92-8246-43cd-8fc7-2347d7109bab Company Name:Pitkin County,Colorado Rich Englehart ,'.'I Ivn Sent:8/18/2021 4:52:06 PM rich.englehart@pitkincounty.com K tiltd Viewed:8/18/2021 4:53:22 PM Deputy County Manager Signed:8/18/2021 4:53:39 PM Pitkin County Signing Group:County Manager Group Signature Adoption: Pre selected Style Security Level: Email,Account Authentication Using IP Address: 174.198.138.239 (None) Signed using mobile Electronic Record and Signature Disclosure: Not Offered via DocuSign Kevin Price Sent:8/18/2021 4:53:42 PM KPrice@berrydunn.com � � Viewed:8/18/2021 6:26:22 PM Principal Signed:8/19/2021 10:13:14 AM Security Level: Email,Account Authentication (None) Signature Adoption: Uploaded Signature Image Using IP Address:70.128.162.250 Electronic Record and Signature Disclosure: Accepted:8/18/2021 6:26:22 PM ID:82dc0f7c-9682-4ccf-b9d5-d6571d294135 Company Name:Pitkin County,Colorado In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Pitkin County Procurement COPIED Sent:8/19/2021 10:13:16 AM procurement@pitkincounty.com Resent:8/19/2021 10:13:22 AM Procurement Viewed:8/19/2021 11:36:52 AM Pitkin County Security Level: Email,Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Accounts Payable COPIED Sent:8/19/2021 10:13:17 AM AP@pitkincounty.com Accounts Payable Pitkin County Security Level: Email,Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Alex Sanchez COPIED Sent:8/19/2021 10:13:17 AM alex.sanchez@pitkincounty.com Adminstrative Specialist Pitkin County,CO Security Level: Email,Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 8/18/2021 11:27:52 AM Certified Delivered Security Checked 8/18/2021 6:26:22 PM Signing Complete Security Checked 8/19/2021 10:13:14 AM Completed Security Checked 8/19/2021 10:13:17 AM Payment Events Status Timestamps Electronic Record and Signature Disclosure Electronic Record and Signature Disclosure created on:3/20/2020 3:28:13 PM Parties agreed to:Cynthia Houben,Kevin Price ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, Pitkin County(we, us or Pitkin County)may be required by law to provide you with certain written notices or disclosures. 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