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HomeMy WebLinkAboutbocc.res.064.2025 RESOLUTION OF THE BOARD OF COUNTY COMMISSIONERS (“BOCC”) OF PITKIN COUNTY, COLORADO, RATIFYING THE ASPEN PITKIN COUNTY HOUSING AUTHORITY 2025-2030 STRATEGIC PLAN RESOLUTION NO. 064-2025 RECITALS WHEREAS, Pursuant to Section 2.8.4 (Actions) of the Pitkin County Home Rule Charter (“HRC”), all matters not required to be acted upon by ordinance or formal resolution may be acted upon by informal resolution, and; WHEREAS, there has been submitted to the Board of County Commissioners the Aspen Pitkin County Housing Authority 2025-2030 Strategic Plan, adopted by the Aspen Pitkin County Housing Authority (APCHA) on May 7, 2025, a copy of which is attached hereto, and; WHEREAS, pursuant to the City of Aspen and Pitkin County Intergovernmental Agreement (IGA) adopted on May 13, 2019, the City of Aspen and Pitkin County must ratify the strategic plan adopted by APCHA, and WHEREAS, the Aspen City Council ratified the Strategic Plan on June 24th, 2025, and WHEREAS, the BOCC finds that it is in the best interests of the citizens of Pitkin County to approve this Resolution. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Pitkin County, Colorado that it hereby adopts a Resolution Ratifying the Aspen Pitkin County Housing Authority 2025 – 2030 Strategic Plan and authorizes the Chair to sign the Resolution and upon the satisfaction of the County Attorney as to form, execute any other associated documents necessary to complete this matter. INTRODUCED, READ AND ADOPTED ON THE 23RD DAY OF JULY 2025. ATTEST: BOARD OF COUNTY COMMISSIONERS By _________________________ By: _____________________________ Sam Engen Kelly McNicholas Kury, Chair Clerk to the Board Date: ______________ APPROVED AS TO FORM: MANAGER APPROVAL By:___________________________ By:____________________________ Richard Neiley, III Jon Peacock, County Manager County Attorney Jul-30-2025 The Aspen Pitkin County Housing Authority STRATEGIC PLAN ASPEN PITKIN COUNTY HOUSING AUTHORITYSTRATEGIC PLAN MISSION APCHA supports affordable workforce housing for a sustainable community and a prosperous economy. We accomplish our mission through equitable policies, accountable management, and innovative development to meet the changing needs of APCHA residents and the community. We effectively communicate and partner with the community to accomplish this mission. VISION APCHA aspires to cultivate the country’s most vibrant mountain community – diverse, connected, healthy, and thriving. VALUES Public Trust Do what is ethical and in the public’s interest. Protect the housing program’s integrity and accountability. Demonstrate equal opportunity, fairness, and consistency in all actions. Quality Service Provide respectful, friendly, timely, consistent, and proactive customer service. Provide fair and compassionate service. Increase program simplicity and clarity to improve the customer experience. Transparency Communicate frequently and accurately to increase public awareness and understanding of the program, its rules, and decisions. Accountability Promote inventory and occupancy integrity. Adopt organizational best practices. Create a culture of continuous improvement and accountability. Demonstrate excellent financial stewardship and governance. Efficiency & Effectiveness Implement state-of-the-art systems, processes, and policies that will increase customer and staff efficiency. Demonstrate value and verifiable results to public and decision makers through reliable data and reporting. Equity Provide equal opportunity of access to housing for qualified workers at various income levels. Provide consistent and even-handed enforcement of the housing regulations. Innovation Foster creative solutions to solve problems and increase cooperation in the community. Be open to new and more effective ways of doing business. Have a long-term vision and strategy for success. MISSION APCHA supports affordable workforce housing for a sustainable community and a prosperous economy. We accomplish our mission through equitable policies, accountable management, and innovative development to meet the changing needs of APCHA residents and the community. We effectively communicate and partner with the community to accomplish this mission. VISION APCHA aspires to cultivate the country’s most vibrant mountain community – diverse, connected, healthy, and thriving. VALUES Public Trust Do what is ethical and in the public’s interest. Protect the housing program’s integrity and accountability. Demonstrate equal opportunity, fairness, and consistency in all actions. Quality Service Provide respectful, friendly, timely, consistent, and proactive customer service. Provide fair and compassionate service. Increase program simplicity and clarity to improve the customer experience. Transparency Communicate frequently and accurately to increase public awareness and understanding of the program, its rules, and decisions. Accountability Promote inventory and occupancy integrity. Adopt organizational best practices. Create a culture of continuous improvement and accountability. Demonstrate excellent financial stewardship and governance. Efficiency & Effectiveness Implement state-of-the-art systems, processes, and policies that will increase customer and staff efficiency. Demonstrate value and verifiable results to public and decision makers through reliable data and reporting. Equity Provide equal opportunity of access to housing for qualified workers at various income levels. Provide consistent and even-handed enforcement of the housing regulations. Innovation Foster creative solutions to solve problems and increase cooperation in the community. Be open to new and more effective ways of doing business. Have a long-term vision and strategy for success. MISSION APCHA supports affordable workforce housing for a sustainable community and a prosperous economy. We accomplish our mission through equitable policies, accountable management, and innovative development to meet the changing needs of APCHA residents and the community. We effectively communicate and partner with the community to accomplish this mission. VISION APCHA aspires to cultivate the country’s most vibrant mountain community – diverse, connected, healthy, and thriving. VALUES Public Trust Do what is ethical and in the public’s interest. Protect the housing program’s integrity and accountability. Demonstrate equal opportunity, fairness, and consistency in all actions. Quality Service Provide respectful, friendly, timely, consistent, and proactive customer service. Provide fair and compassionate service. Increase program simplicity and clarity to improve the customer experience. Transparency Communicate frequently and accurately to increase public awareness and understanding of the program, its rules, and decisions. Accountability Promote inventory and occupancy integrity. Adopt organizational best practices. Create a culture of continuous improvement and accountability. Demonstrate excellent financial stewardship and governance. Efficiency & Effectiveness Implement state-of-the-art systems, processes, and policies that will increase customer and staff efficiency. Demonstrate value and verifiable results to public and decision makers through reliable data and reporting. Equity Provide equal opportunity of access to housing for qualified workers at various income levels. Provide consistent and even-handed enforcement of the housing regulations. Innovation Foster creative solutions to solve problems and increase cooperation in the community. Be open to new and more effective ways of doing business. Have a long-term vision and strategy for success. APCHA supports affordable and durable workforce housing for a sustainable and prosperous community. APCHA is dedicated to cultivating a dynamic/vibrant mountain community by implementing forward thinking housing policies. Quality Service Efficiency Effectiveness Innovation Provide respectful, friendly, timely, consistent and proactive customer service that is fair, transparent and equitable. Implement high-quality systems, processes and policies for staff and customers. Deliver verifiable results through reliable and accessible data and reporting that strengthens public trust. Foster creative solutions to solve problems, improve effectiveness and ensure long-term success. GOALS Goals to achieve APCHA’s mission will be used to establish annual priorities and workplans. Strategies identified as potential priorities for fiscal year 2021 are indicated by an asterisk. As the 2021 work plan and budget is developed, these priorities might change. In addition, the tactical elements for each strategy will be developed within the annual workplan. 1 Pursue organizational excellence An organization maintains and enhances its institutional structure and credibility through financial and professional integrity, strong governance, and excellent decision-making. Strong organizational capacity will allow APCHA to fulfill its mission and vision, create value by providing a broad range of products and services, and innovate to maintain our relevance. STRATEGIES 1. Improve the governance and operational infrastructure* 2. Ensure success and full implementation of HomeTrek 2 Ensure financial and housing stock wellbeing within the current financial realities of the city and county An organization maintains and enhances its institutional structure and credibility through financial and professional integrity, strong governance, and excellent decision-making. Strong organizational capacity will allow APCHA to fulfill its mission and vision, create value by providing a broad range of products and services, and innovate to maintain our relevance. STRATEGIES 1. Improve the governance and operational infrastructure* 2. Ensure success and full implementation of HomeTrek These four goals to achieve APCHA’s mission will be used to establish annual priorities and workplans. As the work plan and budget is developed, these priorities might change. In addition, the tactical elements for each strategy will be developed within the annual workplan. 1 COMPLIANCE APCHA administers optimized affordable housing regulations and solutions for those that are qualified. STRATEGIES 1. Continue to apply regulations to ensure all those residing in APCHA housing meet eligibility requirements. 2. Design and implement an APCHA pre-qualification training program by 2026. 2 QUALITY APCHA stewards a safe, durable housing inventory and provides excellent customer service. STRATEGIES 1. Friendly, accessible and transparent customer service. 2. Effective, efficient and user-friendly systems and processes throughout the customer journey. 3. Partner with HOAs and stakeholders on maintenance strategies and approach to achieve a well maintained inventory by 2030. 3 COMMUNITY APCHA is cognizant of the evolving needs of the program and strives to meet those needs. STRATEGIES 1. Evaluate and update eligibility income requirements and categorization by 2030. 2. Assess APCHA housing needs, gaps and assets to inform policy reform by 2030. 3. Provide options to optimize rightsizing of housing inventory by 2028. 4 LEADERSHIP APCHA board and staff are aligned with and guided by community priorities and organizational values. STRATEGIES 1. Actively support and advance proactive and regionally responsive housing policies. 2. Board and staff provide clear, consistent and transparent communication to strengthen and maintain public trust. 3. Consistent and proactive community outreach and engagement to foster collaborative relationships.