HomeMy WebLinkAboutbocc.con.034.262025.05.08 CDD
Contract Number
Project Name
Contractor
Budget Line Item 40451513.531500 !#BUDGET# $ 17,812.30
$ -
$ -
$ -
$ 17,812.30
Procurement Method:
Form:
Contract Effective Date:
Contract End Date
Contract Type
Retainage
If this is a new contractor, please enter the New Vendor information into Munis for workflow approval.
Contact Information:
Department:
Project Lead:David Schneider Phone:(970) 429-1880
Provide a brief description of the Contract or Change Order:
Contract Value Summary:
$ 17,812.30
$ -
$ -
$ 17,812.30
Airport
New contract for the implementation, licensing, hosting, support, and maintenance of the airport’s Flight Information
Display System (FIDS) and Baggage Information Display System (BIDS), including system setup, device
configuration, and staff training. This includes system implementation and the first year of service, with an optional 4-
year subscription for license and support at $15,062.30 annually.
Original Contract Amount
Previous Change Order/Amendment Amount
This Change order/Amendment amount
Contract Total
No
Flight and Baggage Information Display System (FIDS/BIDS) Services
Terminal Systems International, Inc
Additional Budget Line
Item(s)
(Please fully allocate Contract Total if multiple lines
apply)
Informal
Services/Maintenance
3/1/2026
3/1/2027
New Contract
034.26
Pitkin County
Procurement Cover Sheet
Cover Sheets are to be included with the contract record to provide an accurate summary of the Contract type, amounts, budget(s), and dates.
Contract Information
Contract #: 034.26 Rev. 2022.08.04 CDD
PITKIN COUNTY, COLORADO
INFORMAL PROCUREMENT MEMORANDUM
TO: File
FROM: David Schneider, ASE Manager Operations & Security
RE: Informal Procurement under $50,000
DATE: January 16, 2026
Description of Project: Flight and Baggage Information Display System (FIDS/BIDS) Services
Budgeted Amount: $17,812.30
Project Budget approved by BOCC: Yes
Contractors Contacted: iFIDS, Synect LLC, and Terminal Systems International, Inc
Proposals Received:
Vendor Name Proposal Amount Timeline Other Information
iFIDS $37,061.00 Timeline acceptable the cost includes 1 yr
of service plus
implementation
Synect LLC $59,632.00 Timeline acceptable the cost includes 1 yr
of service plus
implementation
Terminal Systems
International, Inc
$17,812.30 Timeline acceptable the cost includes 1 yr
of service plus
implementation
Firms chosen: Terminal Systems International, Inc., After reviewing proposals from multiple
vendors, we have chosen Terminal Systems International, Inc. (TSI) for the FIDS/BIDS project
based on several key factors. Their system demonstrates the greatest potential for future
development and integration with other terminal technologies. The system’s interface is visually
superior and is expected to provide more accurate flight and baggage information than our
current system. Additionally, TSI manages their own data, eliminating the need for a third-party
data subscription and reducing ongoing costs. Finally, their proposal represents one of the most
budget-friendly options, making it a financially responsible choice for the County.
COUNTY REPRESENTATIVE:
________________________________________________
!#DEPARTMENT REPRESENTATIVE#! Date
Operations and Security Manager
David Schneider
Jan-27-2026
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PITKIN COUNTY CONTRACT FOR PROVISION OF SERVICES
THIS CONTRACT, made January 26, 2026 by and between the Board of County Commissioners
of Pitkin County, Colorado, 530 E. Main St., Suite #302, Aspen, CO 81611, (hereinafter called the
“County”) and Terminal Systems International Inc, 2210 Hanselman Ave, Saskatoon, SK 6A4
(hereinafter called the “Contractor”) to perform the following work: Flight and Baggage
Information Display System (FIDS/BIDS) Services (“Project”).
I. Term of Contract: The term of this Contract is from March 1, 2026 to February 28,
2027. At the expiration of the initial term, the contract may be extended for four (4)
additional terms of one (1) year by the express written consent of both parties.
II. Contractor’s Obligations. Contractor shall provide all labor, software, licensing,
hosting, support, maintenance, and related services necessary to implement and operate
the Flight Information Display System (FIDS) and Baggage Information Display
System (BIDS) at Aspen/Pitkin County Airport (ASE) in accordance with the terms of
this Contract and Attachment A (Terminal Systems International, Inc. Proposal), which
is incorporated herein by reference.
Contractor’s obligations shall include, but are not limited to:
1. System Implementation and Configuration - Provide project management,
system setup, testing, commissioning, activation, and configuration of the
FIDS/BIDS platform, including display device configuration.
2. Software Licensing and Hosting - Provide all required software licenses, hosting
services, data feeds, and system access necessary for full operation of the
FIDS/BIDS system during the contract term.
3. Support and Maintenance - Provide ongoing technical support, software updates,
and system maintenance in accordance with the service levels described in
Attachment A.
4. Training - Provide remote webinar training for Airport staff as included in the
proposal. On-site training and additional support shall be provided upon request
and subject to additional cost, if applicable.
5. Compliance and Performance - Perform all services in a professional and
workmanlike manner consistent with industry standards and applicable laws.
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III. Compensation and Expenses, Invoicing, Payment and Offset. The County shall
compensate Contractor for its services in accordance with the Project Budget and
Schedule set out in Paragraph II. It is expressly understood and agreed that in no event
will the total compensation and reimbursement to be paid hereunder exceed the sum of
Seventeen Thousand Eight Hundred Twelve dollars and Thirty cents ($17,812.30) for
all services rendered. By contract or amendment, the County and Contractor may
reallocate the budget among project tasks if the total budget amount remains
unchanged. Contractor shall invoice for the project monthly based on hours worked,
with payment expected within thirty (30) days of invoice. Any payment by the County
may be offset by any amount the Contractor owes the County for any reason.
Pitkin County will not release any payment to Contractor prior to receipt of a complete
and valid W9. Contractor’s address and the as-filed, legal entity name provided within
this Contract must match the information provided with the submitted W9. Doing
Business As (“DBA”) entity titles, as applicable, must be preceded by Contractors
legally filed business name. Failure to provide a complete and valid W9 may result in
delayed and/or past due payment from the County to Contractor and will in no event
obligate the County to recognize or pay penalties for any past due balances withheld as
a result of such. Contractor may submit completed W9 forms electronically by
emailing pdf copies to AP@PitkinCounty.com with the County Project Contact listed
within this Contract in copy.
IV. County’s Exclusive Ownership of Work Product. Drawings, specifications,
guidelines and other documents prepared by Contractor in connection with this
Contract shall be the property of the County. However, Contractor shall have the right
to utilize such documents in the course of its marketing, professional presentations, and
for other business purposes. Contractor assigns to County the copyrights to all work
prepared, developed, or created pursuant to this Contract, including the right to: 1)
reproduce the work; 2) prepare derivative works; 3) distribute copies to the public; 4)
perform the works publicly; and 5) to display the work publicly. Contractor shall have
right to use materials produced in the course of this Contract for marketing purposes
and professional presentations, articles, speeches and other business purposes.
V. Pitkin County’s Obligations. Pitkin County shall administer this Contract through
a County Representative. David Schneider, ASE Manager Operations & Security will
manage the project as the County’s Representative. In the event that David Schneider
is not available, an alternate representative will be appointed who shall assume the
County Representative’s duties. The services provided and products delivered by the
Contractor under this Contract will be subject to review by the County’s
Representatives, or a designee, for compliance with Contractor’s obligations prior to
final payment.
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VI. Termination Prior to Expiration of Contract Term. The County has the right to
terminate this Contract, with or without cause, by giving written notice to the
Contractor of such termination and specifying the effective date thereof. Such notice
shall be given at least ten (10) days before the effective date of such termination. In
such event all finished or unfinished documents, data, studies and reports prepared by
the Contractor pursuant to this Contract shall become the County’s property. Contractor
shall be entitled to receive compensation in accordance with the Contract for any
satisfactory work completed pursuant to the terms of this Contract prior to the date of
termination. Notwithstanding the above, Contractor shall not be relieved of liability to
the County for damages sustained by the County by virtue of any breach of the Contract
by the Contractor.
VII. Independent Contractor Status.
A. The parties to this Contract intend that the relationship between them contemplated
by the Contract is that of independent contractor. Contractor, and any agent,
employee, or servant of Contractor shall not be deemed to be an employee, agent,
or servant of Pitkin County.
B. Contractor is not required to offer his services exclusively to Pitkin County under
this Contract. Contractor may choose to work for other individuals or entities
during the term of this Contract, provided that the basic services and deliverable
products required under this Contract are submitted in the manner and on the
schedule defined under this Contract.
C. Contractor warrants that all work produced will conform to all applicable industry
standard of care, skill and diligence in the performance of Contractor’s obligations
under this Contract.
D. Contractor shall not attempt to oversee or supervise the work or actions of any
Pitkin County employee, servant or agent in the course of completing work under
this Contract.
E. Contractor is not entitled to any Workers’ Compensation benefits through Pitkin
County and is responsible for payment of any federal, state, FICA and other income
taxes.
VIII. Assignability. This Contract is not assignable by either party. Any use of
subcontractors by the Contractor for performance of this Contract must be accepted in
writing by the County.
IX. Severability. In the event that any provision of this Contract shall be held to be invalid
or unenforceable, the remaining provisions of this Contract shall remain valid and
binding upon the parties hereto.
X. Integration and Modification.
A. This Contract represents the entire and integrated Contract between the County and
the Contractor and supersedes all prior negotiations, representations, or contract,
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either written or oral. This Contract may be amended only by written contract
signed by both the County and the Contractor.
B. The County may, from time to time, request changes in the scope of services of the
Contractor to be performed hereunder. Such changes, including the increase or
decrease in the amount of the Contractor’s compensation, which are mutually
agreed upon between the County and the Contractor, shall be in writing and upon
execution shall become part of this Contract.
XI. Indemnity.
A. The Contractor agrees to indemnify, hold harmless and, not excluding the County's
right to participate, defend the County, its subsidiary, parent, associated and/or
affiliated entities, successors, or assigns, its elected officials, trustees, employees,
agents, volunteers, and any jurisdiction or agency issuing permits for any work
included in the project, hereinafter referred to as indemnitee, from all suits and
claims, including attorney's fees and cost of litigation, actions, loss, damage,
expense, cost or claims of any character or any nature arising out of the work done
in fulfillment of the terms of this Contract or on account of any act, claim or amount
arising or recovered under workers' compensation law or arising out of the failure
of the Contractor to conform to any statutes, ordinances, regulation, law or court
decree. It is agreed that the Contractor will be responsible for primary loss
investigation, defense and judgment costs where this Contract of indemnity applies.
In consideration of the award of this Contract, the Contractor agrees to waive all
rights of subrogation against the County its subsidiary, parent, associated and/or
affiliated entities, successors, or assigns, its elected officials, trustees, employees,
agents, and volunteers for losses arising from the work performed by the Contractor
for the County.
B. The Contractor further shall investigate, process, respond to, adjust, provide
defense for and defend, pay or settle all claims, demands, or lawsuits related hereto
at its sole expense and shall bear all other costs and expenses related thereto, even
if the claim, demand or lawsuit is groundless, false or fraudulent.
C. Accessibility Indemnification
Contractor shall indemnify, save, and hold harmless the Indemnified Parties,
against any and all costs, expenses, claims, damages, liabilities, court awards and
other amounts (including attorneys’ fees and related costs) incurred by any of the
Indemnified Parties in relation to Contractor’s failure to comply with §§24-85-
101, et seq., C.R.S., or the Accessibility Standards for Individuals with a
Disability as established by OIT pursuant to Section §24-85-103 (2.5), C.R.S.
XII. Accessibility.
i. Contractor shall comply with and the Work Product provided under this Contract
shall be in compliance with all applicable provisions of §§24-85-101, et seq., C.R.S.,
and the Accessibility Standards for Individuals with a Disability, as established by
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OIT pursuant to Section §24-85-103 (2.5), C.R.S. Contractor shall also comply with
all State of Colorado technology standards related to technology accessibility and
with Level AA of the most current version of the Web Content Accessibility
Guidelines (WCAG), incorporated in the State of Colorado technology standards.
The State may require Contractor’s compliance to the State’s Accessibility Standards
to be determined by a third party selected by the State to attest to Contractor’s Work
Product and software is in compliance with §§24-85-101, et seq., C.R.S., and the
Accessibility Standards for Individuals with a Disability as established by OIT
pursuant to Section §24-85-103 (2.5), C.R.S.
XIII. Insurance. Contractor and subcontractors shall procure and maintain until all of their
obligations have been discharged, including any warranty periods under this Contract
are satisfied, insurance against claims for injury to persons or damage to property which
may arise from or in connection with the performance of the work hereunder by the
Contractor, its agents, representatives, employees or subcontractors.
The insurance requirements herein are minimum requirements for this Contract and in
no way limit the indemnity covenants contained in this Contract. The policies shall
include, or be endorsed to include, the following provision: On insurance policies
where the County is named as an additional insured, the County shall be an additional
insured to the full limits of liability purchased by the Contractor even if those limits of
liability are in excess of those required by this Contract.
The County in no way warrants that the minimum limits contained herein are sufficient
to protect the Contractor from liabilities that might arise out of the performance of the
work under this Contract by the Contractor, its agents, representatives, employees, or
subcontractors. The Contractor shall assess its own risks and if it deems appropriate
and/or prudent, maintain higher limits and/or broader coverages. The Contractor is not
relieved of any liability or other obligations assumed or pursuant to the Contract by
reason of its failure to obtain or maintain insurance in sufficient amounts, duration, or
types. Commercial General Liability Completed Operations coverage must be kept in
effect for up to three (3) years after completion of the project.
A. Coverage and Limits of Insurance. Contractor shall provide coverage with limits
of liability requirements provided that the coverage is written on a “following form”
basis.
1) Statutory Workers’ Compensation: Colorado statutory minimums
a. Policy shall contain a waiver of subrogation against the County.
b. This requirement shall not apply when a contractor or subcontractor
is exempt under Colorado Workers’ Compensation Act AND when
such contractor or subcontractor executes the appropriate sole
proprietor waiver form.
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Minimum Limits:
Coverage A (Workers’ Compensation) Statutory
Coverage B (Employers Liability) $ 500,000
$ 500,000
$ 500,000
2) Commercial General Liability – ISO 1CG 0001 form or equivalent.
(With County named as an additional insured)
Minimum Limits:
General Aggregate $ 2,000,000
Products/Completed Operations Aggregate $ 2,000,000
Each Occurrence Limit $ 1,000,000
Personal/Advertising Injury $ 1,000,000
Fire Damage (Any One Fire) $ 50,000
Medical Payments (Any One Person) $ 5,000
Coverage to include:
• Premises and Operations
• Explosions, Collapse and Underground Hazards
• Personal / Advertising Injury
• Products / Completed Operations
• Liability assumed under an Insured Contract (including defense costs assumed under
contract)
• Independent Contractors
• Designated Construction Project(s) General Aggregate Limit, ISO CG 2503 (1997
Edition or equivalent)
• Additional Insured—Owners, Lessees or Contractors Endorsement, ISO Form 2010
(2004 Edition or equivalent)
• Additional Insured—Owners, Lessees or Contractors Endorsement, ISO CG 2037
(2004 Edition or equivalent)
• The policy shall be endorsed to include the following additional insured language
on the Additional Insured Endorsements specified above: “County, its subsidiary,
parent, associated and/or affiliated entities, successors, or assigns, its elected
officials, trustees, employees, agents, and volunteers named as an additional insured
with respect to liability and defense of suits arising out of the activities performed
by, or on behalf of the Contractor, including completed operations”.
3) Auto Liability: Bodily injury and property damage for any owned,
hired and non-owned vehicles used in the performance of this Contract.
Minimum Limits: Statutory
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Coverage Bodily/Property Damage (Each Accident) $ 1,000,000
4) Special Coverages (check as appropriate and insert amount):
a. ☐ Performance Bond $
b. ☐ Professional Errors and Omissions
c. ☐ Aircraft Liability
d. ☐ Owner’s Protective
e. ☐ Builder’s Risk
f. ☐ Boiler and Machinery
g. ☐ Loss of Use Insurance
h. ☐ Pollution Liability
i. ☐ Crime, including Employee Dishonesty Coverage, or Fidelity
Bond
B. Proof of Insurance:
1) Each insurance policy required by the insurance provisions of this
Contract shall provide the required coverage and shall not be suspended,
voided or canceled except after thirty (30) days prior written notice has been
given to the County, except when cancellation is for non-payment of
premium, then ten (10) days prior notice may be given. Such notice shall
be emailed directly to Procurement@pitkincounty.com. If the insurance
carrier will not provide the required notice, the Consultant/Contractor and
or its insurance broker shall notify the County of any cancellation, or
reduction in coverage or limits of any insurance within seven (7) days of
receipt of insurers’ notification to that effect. Simultaneously with the
Certificates of Insurance, the Contractor shall file with the Project Lead a
certified statement as to claims pending against the required coverages,
reserves established on account of such claims, defense costs expended and
amounts remaining on policy limits.
2) In addition, these Certificates of Insurance shall contain the following
clauses:
a. The contractor’s insurance shall be primary and non-contributory with
any insurance or self-insurance purchased by the County.
b. The insurance companies issuing the policy or policies hereunder shall
have no recourse against the County of Pitkin for payment of any
premiums or for assessments under any form of policy.
c. Any and all deductibles or self-insured retentions in the above-
described insurance policies shall be assumed by and be for the
amount of, and at the sole expense of the Contractor.
d. Location of operations shall be: “all operations and locations at which
work for the referenced Project is being done.”
3) Certificates of Insurance for all renewal policies shall be delivered to
the County’s Representative at least fifteen (15) days prior to a policy’s
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expiration date except for any policy expiring on the expiration date of this
Contract or thereafter.
4) The County reserves the right to request and receive a copy of any
policy and any policy endorsement at any time during the term of this
Contract.
XIV. Exemptions and Preferences. All purchases of construction or building or any other
materials for this Contract shall not include Federal Excise Taxes or Colorado State or
local sales or use taxes. Pitkin County is exempt from such taxes under registration
numbers 98-02624 and 84-78000-5k.
XV. Records. The Contractor shall maintain comprehensive, complete and accurate
books, records, and documents concerning its performance relating to this Contract for
a period of three (3) years after final payment under the Contract and the County shall
have the right within the three (3) year period to inspect and audit these books, records
and documents, upon demand, in a reasonable manner and at reasonable times, for the
purpose of determining, by accepted accounting and auditing standards, compliance
with all provisions of the Contract and applicable law.
XVI. Contract Made in Colorado. The parties agree that this Contract was made in
accordance with the laws of the State of Colorado and shall be so construed. Venue is
agreed to be exclusively in the courts of Pitkin County, Colorado.
XVII. Attorney’s Fees. In the event that legal action is necessary to enforce any of the
provisions of this Contract, the substantially prevailing party shall be entitled to its costs
and reasonable attorney’s fees.
XVIII. Governmental Immunity. Contractor agrees and understands that Pitkin County is
relying on and does not waive, by any provision of this Contract, the monetary
limitations or terms (presently $150,000 per person and $600,000 per occurrence) or
any other rights, immunities, and protections provided by the Colorado Governmental
Immunity Act, 24-10-101, et seq., C.R.S., as from time to time amended, or otherwise
available to Pitkin County or any of its officers, agents or employees. Further, nothing
in this Contract shall be construed or interpreted to require or provide for indemnification
of the Contractor by the County for any injury to any person or any property damage
whatsoever which is caused by the negligence or other misconduct of the County or its
agent or employees.
XIX. Current Year Obligations. The parties acknowledge and agree that any payments
provided for hereunder or requirements for future appropriations shall constitute only
currently budgeted expenditures of Pitkin County. Pitkin County’s obligations under
this Contract are subject to Pitkin County’s annual right to budget and appropriate the
sums necessary to provide the services set forth herein. No provisions of the Contract
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shall constitute a mandatory charge or requirement in any ensuing fiscal year beyond
the then current fiscal year of Pitkin County. No provision of the Contract shall be
construed or interpreted as creating a multiple-fiscal year direct or indirect debt or other
financial obligation of Pitkin County within the meaning of any constitutional or
statutory debt limitation. This Contract shall not directly or indirectly obligate Pitkin
County to make any payments beyond those appropriated for Pitkin County’s then
current fiscal year. No provisions of this Contract shall be construed to pledge or create
a lien on any class or source of Pitkin County’s moneys, nor shall any provision of this
Contract restrict the future issuance of Pitkin County’s bonds or any obligations
payable from any class or source of Pitkin County’s money.
XX. Notice. Any notice required or permitted under this Agreement shall be in writing
and shall be provided by electronic delivery to the e-mail addresses set forth below and
by one of the following methods 1) hand-delivery or 2) registered or certified mail,
postage pre-paid to the mailing addresses set forth below. Each party by notice sent
under this paragraph may change the address to which future notices should be sent.
Electronic delivery of notices shall be considered delivered upon receipt of
confirmation of delivery on the part of the sender. Nothing contained herein shall be
construed to preclude personal service of any notice in the manner prescribed for
personal service of a summons or other legal process.
To Pitkin County:
David Schneider
0233 E. Airport Rd
Aspen, CO 81611
Email: david.schneider@aspenairport.com
with copies to:
Pitkin County Attorney’s Office
530 E. Main St., Suite #301
Aspen, Colorado 81611
Email: Attorney@pitkincounty.com
To Contractor:
Terminal Systems International Inc
2210 Hanselman Ave
Saskatoon, SK 6A4
Phone: (306) 934-6911
Email: cr@terminalsystems.com
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IN WITNESS WHEREOF, the parties have executed this Contract as of the date first set out herein
above.
TERMINAL SYSTEMS INTERNATIONAL Inc
________________________________________________
!#VENDOR SIGNATURE#! Date
PITKIN COUNTY, COLORADO
RECOMMENDED FOR APPROVAL:
_________________________________________________
!#DEPARTMENT REPRESENTATIVE#! Date
Operations and Security Manager
David Schneider
Jan-27-2026
Jan-27-2026
CEO
Curtis Reid
Terminal Systems International Inc.
Flight Information Display System (FIDS)
Aspen/Pitkin County Airport
January 13th, 2026
Prepared for
Adam P. Chenoweth, CM, ACE, ASC
Airport Operations Security Coordinator III
Aspen/Pitkin County Airport
0233 E. Airport Rd, Suite A
Aspen, CO, 81611
Phone: (970) 429-2859
Approved by:
Curtis Reid, CEO
Terminal Systems International, Inc.
2210 Hanselman Ave.
Saskatoon, SK, S7L 6A4
Phone: 306-934-6911
Email: cr@terminalsystems.com
Attachment A
Terminal Systems International, Inc. - - - Flight Information Display System
Page 2
www.terminalsystems.com
TABLE OF CONTENTS
Table of Contents .......................................................................................................................................... 2
1. FLight Information Display System (FIDS) ........................................................................................... 3
A. Proposed software ........................................................................................................................... 3
B. Functionality Highlights ................................................................................................................... 4
i. Easily Expandable - Deployment Maturity ................................................................................ 4
ii. Simple and Easy to Use ............................................................................................................. 4
iii. Access Control and Logging ...................................................................................................... 4
iv. Automated Flight/Schedule Updates ........................................................................................ 5
v. Diversion Notifications .............................................................................................................. 5
vi. Management and Configuration: web browser........................................................................ 6
vii. Browser based interface ........................................................................................................... 6
viii. Last Minute Changes - Edit Flight Status ................................................................................... 7
ix. Edit Flight Status Details ........................................................................................................... 7
x. View/Edit Schedule ................................................................................................................... 7
xi. Baggage Assignments ................................................................................................................ 8
xii. Media & Advertising ................................................................................................................. 8
xiii. Ticket counters .......................................................................................................................... 9
xiv. LED Displays .............................................................................................................................. 9
xv. Touchscreen Support ................................................................................................................ 9
xvi. Video Wall Support ................................................................................................................. 10
xvii. Maintenance monitoring .................................................................................................... 10
C. Technical Support .......................................................................................................................... 11
D. Durability and life cycle costs ............................................................................................................ 11
i. Software Updates ................................................................................................................... 11
ii. Client/Vendor Relationship ..................................................................................................... 11
iii. System Reporting .................................................................................................................... 12
iv. Facility Management............................................................................................................... 16
E. Flexibility and scalability to meet future needs ............................................................................. 17
i. Software Licensing .................................................................................................................. 17
F. Remote INstallation ....................................................................................................................... 17
2. Software Options .................................................................................................................................... 18
A. Resource/Gate Management ........................................................................................................ 18
3. Pricing ...................................................................................................................................................... 19
4. Sample Pages…………………………………………………………………………………………………………………………………….21
Attachment A
Terminal Systems International, Inc. - - - Flight Information Display System
Page 3
www.terminalsystems.com
1. FLIGHT INFORMATION DISPLAY SYSTEM (FIDS)
A. PROPOSED SOFTWARE
TSI’s FIDS solution is an enterprise level feature rich product capable of providing future flexibility. The
proposed solution is an integrated product that includes several key components listed below.
AODB: The head end of the system is an Airport Operational Database (AODB) with a
communications layer designed for secure WAN/LAN/Internet communications. The AODB
portion of the system serves as an information nerve center for airport IT systems. The AODB
system marries the airports IT systems into a manageable database which consolidates, sanitizes,
and redistributes relevant data to pertinent sub systems. The AODB ensures flexibility when
integrating with future airport IT systems (Facility Management, Advertising, Billing, Gate Docking
Systems, Baggage Reconciliation, Building Management, and more) and a centralized data set for
the creation of reports and statistical analysis.
FIDS: The FIDS system is powerful digital display engine, incorporating flight information,
languages, digital signage, emergency alerts meeting and exceeding all the RFP requirements. It
is an enterprise level system that has gone through decades of evolution.
Data: TSI’s solution comes with a live flight datafeed integrated directly with carriers and the FAA.
Weather Feed: TSI’s solution includes data for local and destination weather.
Website: The system shall integrate with the Airport’s website and mobile website.
TSI’s FID System is designed to be a flexible, easy to use, growth-oriented solution focused on reducing
cost of ownership, expanded functionality, reduced maintenance, and providing an enhanced level of
customer service.
The FID System is a robust solution which takes a hands-off approach. The user interface allows access to
the system through customizable browser-based input stations. The interface component of the
application was designed with the intent to provide maximum access to the system from any location
within the terminal and remote access to users at the administrator’s discretion. Each user’s interface is
powerful, intuitive, and customizable.
TSI’s flight information display system is a fully automated forward-looking solution that address’ airports
ongoing and expanding needs in a cost effective, efficient, and scalable manner. The FID System is a
modular platform that enables the airport to start with what is needed today and while maintaining the
ability to easily expand at later dates with the assurance of full seamless systems integration.
Attachment A
Terminal Systems International, Inc. - - - Flight Information Display System
Page 4
www.terminalsystems.com
B. FUNCTIONALITY HIGHLIGHTS
The proposed Flight Information Display System allows for the management flight, gate, baggage, weather
displays and advertising displays through a powerful web interface. The system adheres to a design
philosophy of being able to display anything anywhere, anytime with a focus on ease of use and reliability.
The system provides an intuitive interface for managing and changing the display role of any device.
I. EASILY EXPANDABLE - DEPLOYMENT MATURITY
TSI’s FID System is an easily expandable modular platform. A freshly installed display controller or failed
unit requiring replacement requires a simple hardware swap. The system is designed to be as simple to
maintain as possible. The new system will automatically register with the server and await instruction.
When an administrator assigns a display template to the device it will automatically begin displaying live
content appropriate for its flight information/advertising role as appropriate.
The plug and play device management allows for the airport to maintain spares and easily deploy new
devices. However, the primary impediment to deploying new devices is often a bureaucratic one. The
proposed system is a universal site license for the entire airport campus allowing the Airport Authority to
deploy and configure new devices without issuing a purchase order.
Both the system and TSI’s business model are designed to enable the airport to start with what is needed
today and maintain the ability to easily expand at later dates with the assurance of full seamless systems
integration and without the threat of looming cost increases.
II. SIMPLE AND EASY TO USE
The FID System is extremely intuitive and easy to use. Information is laid out clearly and quickly editable.
User training usually takes minutes and is often accomplished using short instructional videos and without
the need for formal instruction.
Upon account creation the system dynamically modifies the user to accommodate the limits of user
permissions. This reduces any clutter or confusion and allows a user to rapidly focus on their intended
role. Thus, an airline with limited account permissions logging into the system will immediately see a
restricted list of their flights and have the option to adjust flights.
III. ACCESS CONTROL AND LOGGING
The proposed FID System has user-configurable security levels for categories of users as well as individual
users. Each user is assigned one or several sets of credentials and security levels, as appropriate. The
credentials dictate the functions and content within the system each user has access to. All connections
to the system are HTTPS.
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Any changes made within the FIDS by individual users or automated data sources are logged and
categorized within a searchable dataset for review.
IV. AUTOMATED FLIGHT/SCHEDULE UPDATES
It is the expectation of this proposal that the FID System shall
be delivered as a fully automated system with automated
schedule creation and real time flight updates. TSI shall provide
a software solution which intelligently manages the myriad of
input sources available for each flight and appropriately
assigning the best data available. The system supports all
industry standard data providers and utilizes a variety of
sources as appropriate incorporating direct updates from
airline carriers combined with 3rd party aggregators to provide
the most accurate information possible.
TSI shall provide interface support to all airlines currently operating at the airport. Any airlines which do
not currently offer direct data sources shall be integrated when they do become available at no additional
cost to the airport. The proposed FID System can accept data feeds from the following sources:
1. Automated Flight Data - TSI is provisioning a datafeed to support all existing and future airline
operations at the airport. The system can receive, parse, and interpret the data to automatically
update the database records based on the priority of the data source for each carrier's flight.
2. Airline Host Systems – The FIDS System has full capability to accept data feeds from dedicated
airlines host systems. The FID System has the capability to capture, parse, and convert un-
buffered data from airline host systems into the proper data types to create and update the
database fields. Data from the host systems can be accepted through Ethernet, serial or any
standard communication method.
3. Local Data Input – The tenant airlines shall be able to develop and maintain flight schedules using
the FIDS WebPortal accessible via the internet.
V. DIVERSION NOTIFICATIONS
The TSI data source also tracks diversion information. Operations personnel subscribing to diversion
notifications shall receive email notifications of diversions impacting the airport. Content of the diversion
message can include multiple flight details but at a minimum shall include Flight Number, Carrier, Original
Routing, New Routing and ETA.
Flight PCO9194() departed from CYZT:CYZT destined for CYYJ:CYYJ has been
diverted to CYVR ETA: 2020/06/17 20:34 (GMT)
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It is possible to configure the TSI datastream to automatically generate diversion flights arriving in the
local airport along with the operational notice. Flights with an unknown service type are created as
hidden/operational by default and will not show on displays unless the operation type is changed by an
authorized user.
Although the TSI datastream tracks flights worldwide, this functionality is currently only available in North
America.
VI. MANAGEMENT AND CONFIGURATION: WEB BROWSER
The FIDS WebPortal interface provides users with an easy method
of manually updating data in the event a need to override the
automated data. Ease of use, reliability, speed and function are the
core objectives of this aspect of the application.
The FID System allows for real-time access to flight information or
statistical analysis. The FIDS web interface provides airlines, administrators, tenants, and any authorized
personnel rapid access to the information and tools they need for managing data and decision making.
The interface changes dynamically based on the login credentials restricting a user to the functions and
data set in their user permissions.
VII. BROWSER BASED INTERFACE
The TSI FIDS interface includes a desktop GUI as well as a browser-based interface.
The browser-based interface allows the administrator to provide privileges to users
through browser access. The user interface can be made available on the LAN,
Internet, Common Use LAN, WiFi based on operational needs and security
requirements.
The interface can function with Active Directory or Single Sign On method to authenticate users
automatically based on Windows User. This functionality allows administrators to provide secure access
to airlines, duty managers, taxi drivers or anyone who may want/require access to Flight Information,
reports or statistical analysis using a standard browser. This component of the system is critical to meeting
one of the key design elements of anything, anywhere, anytime.
Airport Staff, Duty managers and Airline needs require the ability to make changes away
from their input station. It is important that any web enabled device empowers
authorized users to do so securely.
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VIII. LAST MINUTE CHANGES - EDIT FLIGHT STATUS
The FID System allows users to quickly view and edit Flight
Status, overriding datafeed updates. It is possible to edit
multiple flights simultaneously. The edit page is
customizable and editable columns of data can be easily
added or removed. This gives users a flexible interface with
customization options to have access to the information
most pertinent to them.
IX. EDIT FLIGHT STATUS DETAILS
Additional flight status details are available to users by selecting the appropriate flight number. This
window provides additional information which may not have been included in the multi-flight view and
edit window and includes control for public announcements.
Fields in the flight creation window can be catered by preference; it is possible to add any field in the
AODB-FIDS server to this window.
X. VIEW/EDIT SCHEDULE
TSI shall automatically generate and update the flight schedule with current status information while
maintaining the ability for Airlines to login and view/modify existing schedule data. Airlines can quickly
view their schedule based on filtered search criteria,
singling out a specific date range, carrier specific (as
security access allows) or a specific flight number.
Filter by Date, Carrier, Flight# or Date Range
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XI. BAGGAGE ASSIGNMENTS
The FID System allows the easy assignment/override of baggage carousels assignments via the browser-
based user interface or through rugged touch panels deployed in baggage makeup areas for personnel to
quickly make carousel assignments and announcements such as first or last bag. An easy-to-use intuitive
touch interface allows users to touch a flight to assign it to a carousel, clear carrousels or assign first
bag/last bag. Touch panels are not included in this.
XII. MEDIA & ADVERTISING
The proposed FIDS solution fully supports integrated
media management and content scheduling. The
system can have dedicated advertising displays or
hybrid FIDS/advertising displays. User can easily and
quickly manage media via a secure WebPortal. The
advertising/media WebPortal makes the media
management tool accessible from any online windows
computer. User access parameters are controlled and
are limited to the functions as set by the FID System Administrator.
The Media Management Utility allows communications managers to have rapid access to media (graphics,
videos) playlists and schedules, custom messages, RSS feeds, display management, display groups,
dedicated Media user management, live video streams, key performance indicator dashboards and
system monitoring displays.
.
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XIII. TICKET COUNTERS
Ticket counter management includes the ability for users based on security permissions to change content
and messages on overhead ticketing displays. It is possible to easily manage media content, create new
displays, manage public messages, or have content changed automatically based on user login.
Access to display groups or media content is definable by user group, profiles or individual users. It is
possible to restrict an airline to viewing only their own ticketing content, manipulating or adding only to
their ticketing content and restricting which displays/groups of displays an airline can change.
It is also possible for airlines to easily add custom messages to overhead displays.
XIV. LED DISPLAYS
TSI has a great deal of experience integrating LED boards, from large scale message centers used for Cell
Phone Parking lots, Baggage LED’s, Ticketing LED’s or LED directional signage. TSI will support the existing
LED boards if desired or integrate new LED’s as desired. TSI has worked extensively with Daktronics LED’s.
XV. TOUCHSCREEN SUPPORT
The system supports a myriad of other display devices such as informative touch screens from as simple
as touch a flight for wayfinding to the appropriate gate to a complex airport information station.
It is possible to configure any display as a touch screen and configure conditional responses triggering
additional content as appropriate.
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XVI. VIDEO WALL SUPPORT
The proposed solution supports video walls and allows for each video export on a device to be easily
defined for its position in a video wall matrix.
Depending on the video wall setup and cabling, it is possible to individually manage each display or break
the display into individual components.
XVII. MAINTENANCE MONITORING
The proposed FIDS are able to continue operation through non-catastrophic infrastructure failures. The
focus of the system design is a high availability. The intent of the design is to maximize system flexibility
and reliability and reduce and where possible eliminate the need for technical maintenance.
System connection monitoring: The FIDS system includes monitoring capabilities, with integrated remote
connection support and SMS/Email notification.
Alerts Email/SMS: When any connected device such as a display computer, input station, interface or
datafeed enters an alert state the system automatically sends an email/SMS message to relevant parties
as detailed in Maintenance Error Notification Profile. Continued outages allow the system to escalate the
notifications to a broader distribution list.
REMOTE LIVE VIEW: The system provides a means for authorized users to remotely view any display
quickly through the web interface. It is also possible to remotely connect via a VNC connection or SSH
connection.
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Device Monitoring: The system provides monitoring of each device through the browser portal.
Monitored items include, Last active time, CPU usage, RAM Usage, Current Temperature and other
relevant details.
C. TECHNICAL SUPPORT
TSI has an established maintenance service and related technical assistance help desk to provide 24/7/365
technical support. The maintenance staffs are qualified technical personnel able and available to perform
FIDS maintenance. Terminal Systems International shall provide 24-hour technical phone support seven
days a week every day of the year with guaranteed two-hour response time. A FIDS technician is always
on duty. There is no automated paging system or computer system to answer a phone. TSI believes that
there should always be a human being to answer the phone and address client’s needs.
D. DURABILITY AND LIFE CYCLE COSTS
A primary development concern of a new generation FIDS system is cost of ownership and flexibility with
an airport’s changing needs. There are several factors that impact the long-term cost of ownership such
as infrastructure, reliability, maintenance, and client/vendor relationship.
The foundation of the system design is ease of use and reliability. Wherever a user is required to interact
with the system, it is possible to do so from within the Windows or browser environment. Unattended
computers (display devices) operate using a Linux OS (Ubuntu 20.04). It should not be uncommon to view
device performance and see device uptime exceeding five hundred (500) days without a reboot and
recover without technical intervention from power outages.
I. SOFTWARE UPDATES
During the support period Terminal Systems International, Inc. will provide regular software updates
incorporating new features recommended by our clients and developed by our design teams. Updates
shall be provided at no additional cost ensuring a state-of-the-art system for years to come which shall
remain compatible with emerging technologies.
Terminal Systems International, Inc. works with suppliers to test new technologies with our applications,
prior to introducing them to our clients. TSI also monitors and tests service pack updates, and software
revisions of third-party products working in tandem with TSI’s systems.
II. CLIENT/VENDOR RELATIONSHIP
It is TSI’s philosophy that Vendors and Airports should have a proactive and flexible relationship. Members
of either organization should be able to work together and assist each other using available resources
without triggering surprise costs. The true cost of vendors providing quotes for necessary adaptations to
the system, is delays. This can lead to frustration and worse, potentially an erosion of trust.
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An experienced vendor and Airport IT understand that the initial system deployment of an airport system
cannot remain static but must adapt to meet constantly changing requirements as part of the ongoing
service and maintenance agreement. This mutual understanding serves as the foundation of a Service
agreement between Airport/Vendor teams so they can work together to meet new requirements, share
expert advice, test new technology, provide updates or configuration expertise.
III. SYSTEM REPORTING
The proposed solution includes an integrated AODB (Airport Operational Database). The AODB has a
comprehensive reporting solution. All information is tracked and logged for billing, reporting and/or
statistical analyses.
- Canned Reports: The system includes Canned Reports (samples below).
- New report generation: TSI adds new canned reports to the system based on client request. There
is no charge for new reports as long as permission to include the report to all clients canned
reports is permitted. The Authority shall also benefit and receive at no cost new canned reports
developed for other airport clients.
- Report subscriptions: This allows email addresses to be subscribed to reports and receive them
automatically at prescribed intervals via email. For example, it is possible to automatically
distributed weekly airline schedules with gate carousel assignments to each airline, estimated
passenger volume to airport tenants/stakeholders, monthly delay/cancellation report to
administration.
- Key Performance Indicators (KPI): Real time web-based graphs/reports for use in KPI dashboards.
Pie charts, graphs are interactive and support customization through drag and drop and click
response.
- Data Export Wizard: Allows administrators to select database content, export methods, format
and frequency including real time updates or defined export intervals. This allows data to be
quickly selected and share with 3rd party reporting systems (or any system requiring data from
the AODB).
The proposed FIDS system provides full access to reporting functionality via the browser based WebPortal.
Access to specific reports and content of reports is controlled by configurable user permissions.
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1. SCHEDULE REPORT
The Schedule Report provides a flight schedule based on filterable criteria such as Airline, Date Range,
Flight Number, Aircraft type, Day of Operation (Monday, Tuesday, Wednesday…). The generated report
can be saved as a CSV file, easily opened by any standard spreadsheet application such as Excel. This
system also provisions graphical graph’s usable in web based KPI (Key Performance Indicator) dashboards.
It is also possible to save images/graphics and data for use in presentations.
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2. ACCURACY STATISTICS
The proposed FID System includes numerous reports for administrative planning personnel including
Accuracy statistics. It is possible to filter accuracy statistics by carrier, aircraft type, date range and
destination/origin city. Report is easily saved in CSV format.
3. PASSENGER TRAFFIC
The proposed FIDS system includes a Passenger flow through report. This report was designed for Airport
tenants, including Taxi services, CATSA, restaurants etc. for staff planning. The graph depicts the inbound
and outbound passenger flow hour by hour. This is both a historic and futuristic planning report and uses
estimated load factor and aircraft seating capacity to determine approximate and maximum passenger
flow through. It is possible to customize the report for anticipated seat occupancy (80%). Report can be
filtered by airline, aircraft type or destination.
The report can also be used to depict passengers by destination, passengers by aircraft type.
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4. WEBSITE EXPORTS AND APPS
The proposed FID System shall generate and distribute current and
accurate flight information to the Airport’s existing Web site and apps.
The proposed system shall export schedule to the Internet for easy
reference by the traveling public and local businesses. The web export
is easily customizable to match the airport's existing website.
The Webexport options can be configured to generate and export data
to any number of FTP locations, live event-based exports or provide
data in a standardized XML format. TSI shall work with the Airport to
optimize the web design with their web design team.
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5. KPI DASHBOARDS
The application API allows for real time KPI statistics to be displayed as web content for authorized users
or systems. The graphs and content support user interaction through click and drag and drop for
customization. Examples below:
6. BILLING REPORTS
The billing reports are customizable and designed to share data with billing systems. Canned billing reports
are available for Flights, Power Consumption, Gate Usage, Cute Counter Usage, Room/Area Usage, and
Flight Services. Billing reports are often customized to accommodate airports unique accounting packages
and billing rates.
To accommodate billing the system is capable of tracking usage of equipment, tenant space, electrical
usage, common use login times, gates, touchdown/liftoff, linked flights, turns, tows and more. It is
possible to define rates within the AODB system based on per-use fees or times.
7. REPORT SUBSCRIPTIONS
The system supports customizable report subscriptions. It is possible to create new report subscriptions,
manage appropriate variables for the selected report and configure delivery frequency to an email
distribution list.
It is possible to schedule any canned report catered to a customized distribution list daily, weekly, last day
of month, first day of month, by day of week, 15th and last day of month.
IV. FACILITY MANAGEMENT
In the absence of the Facility Management Module or an integrated 3rd Party Facility Management
Solution. The AODB system will automatically assign resources such as carrousels and gates to flights
based upon multiple configurable factors. These factors include but are not limited to:
Sector
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Aircraft Type
Airline
Flight number
Origin/Destination
Airline Data Source Override (multiple settings for uniquely configuring each carrier)
Operation Type
Service Type
Day of Week
Depending on the hierarchy of the setting and Priority level of the applied resource, it is possible for a
more trusted decision-making metric to adjust resource assignments appropriately.
In addition to resource assignment, it is also possible to dynamically map and adjust flight records during
flight creation based on various data elements. Data can be translated based on a variety of elements. It
is possible to translate multiple values based on the input data. Some examples include:
Carrier Code
Flight Number
Sector
Operation Type
Codeshare data
Day of Week
Operating Flight Number
E. FLEXIBILITY AND SCALABILITY TO MEET FUTURE NEEDS
TSI’s flight information display system is a forward-looking solution that address’ airports ongoing and
expanding needs in a cost effective, efficient, and scalable manner. The system is designed to be a flexible
growth-oriented solution with a focus on reduced cost of ownership, high and reliable performance, an
enhanced level of customer service, all focused on improving the customer experience.
I. SOFTWARE LICENSING
All software licenses are included as a component of this quotation.
F. REMOTE INSTALLATION
It is the intent of this proposal that the airport authority shall keep personnel actively and meaningfully
engaged throughout the deployment of the project. The client will facilitate the accomplishment of the
tasks onsite. The base bid includes remote services throughout the deployment of the project. As display
equipment is already installed it is possible to achieve training, cutover and integration with minimal
onsite personnel.
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2. SOFTWARE OPTIONS
A. RESOURCE/GATE MANAGEMENT
The Resource Management System (RMS) is based upon a Microsoft SQL server database operating on a
Microsoft Server Operating System. The primary function of the RMS is the automated allocation of
resources based on learning algorithms, hard and soft rule sets. The system simulates the human decision-
making process and allows users to manageably administer complex or emergency scenarios in real time
with the most accurate information available within the Airports IT network.
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3. PRICING
Primary Proposal
Integration and Maintenance Services
Item Quantity Unit Price Total Price
Project Management, Testing, Commissioning,
System Activation, New Page Design, Remote System
Activation
Lump Sum $2,750.00 $2,750.00
Remote Webinar Training (On Site Training provided
as an option) Lump Sum Included Included
Display Device Controllers with PoE (setup &
configured with warranty for term of service
agreement)
23 Included Included
Year 1 – Site License, Hosting, Data, Software
licensing, Support/Updates and Warranty Year 1 $15,062.30 $15,062.30
Year 2 – Site License, Hosting, Data, Software
licensing, Support/Updates and Warranty Year 2 $15,062.30 $15,062.30
Year 3 – Site License, Hosting, Data, Software
licensing, Support/Updates and Warranty Year 3 $15,062.30 $15,062.30
Year 4 – Site License, Hosting, Data, Software
licensing, Support/Updates and Warranty Year 4 $15,062.30 $15,062.30
Year 5 – Site License, Hosting, Data, Software
licensing, Support/Updates and Warranty Year 5 $15,062.30 $15,062.30
Total Integration and first year services $17,812.30 USD
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Other Optional Pricing Options and Considerations
Item Qty Cost
Service fees to add a device to the system 1 Included
Spare Display Device Driver 1 $289.00
Wi-Fi enabled on devices LOT Included
Power over Ethernet support on devices. LOT Included
Storage of FIDS data throughout the length of the contract. Enable use
of FIDS data by Airport
LOT Included
Potential data export/API for a future Airport 3rd developed Party app. LOT Included
On-site training and substitute remote webinar training. LOT Upon request
On-site installation support and device activation. LOT Upon request
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4 SAMPLE PAGES
TSI has taken a thoughtful approach to the design of screens, organizing data in order of the most
commonly and accurate information known to a passenger. This has created a noticeable decrease in
the reading time of FIDS screens and an increase in the retention of data. Passengers who travel
infrequently have to check FIDS screens more often, and better retention of data reduces passenger
anxiety. The use of Graphics for Gates, carrousels and significant facility points also greatly increase data
retention.
The proposal includes professionally designed Screen Design templates for each display location and
airline as applicable as a component of this proposal. The following are several sample pages.
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Indianapolis Intl Airport MUFIDS
IND uses monitor banks with an alphabetical sort.
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Baggage Carrousel Page, Arrival MUFID, Alt. Language Departure MUFID
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Air Canada MUFIDS
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YXE Corporate Branded Gate Display & Arrivals & Departures MUFIDS with Security Wait Time.
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MUFID with revised time combined with flight status.
TSI Flight Map display with upcoming Departures MUFID listing.
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Split Screen Arrival & Departure MUFID Page
Arrivals MUFID, Departures MUFID with alternate status format
Dual Flight Baggage Display
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Split Screen Arrival and Departures MUFID Page Alternating Languages
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Dual Language Gate Information Display Pages
Attachment A
Certificate Of Completion
Envelope Id: C7ACC644-8CB3-4FA8-AC7A-9ECFDAF7BCDD Status: Completed
Subject: Terminal Systems International | Pitkin County Contract 034.26 for Review & Signature
Source Envelope:
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Certificate Pages: 5 Initials: 1 Pitkin County Procurement
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Procurement@PitkinCounty.com
IP Address: 65.38.144.66
Record Tracking
Status: Original
1/27/2026 10:01:57 AM
Holder: Pitkin County Procurement
Procurement@PitkinCounty.com
Location: DocuSign
Signer Events Signature Timestamp
Connie Baker
connie.baker@pitkincounty.com
Budget Director
Pitkin County
Security Level: Email, Account Authentication
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david.schneider@aspenairport.com
Operations and Security Manager
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Company Name: Pitkin County, Colorado
Curtis Reid
cr@terminalsystems.com
CEO
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From time to time, Pitkin County (we, us or Pitkin County) may be required by law to provide
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providing to you such notices and disclosures electronically when we send you documents for
electronic signature.
Acknowledging your Access, Intent, and Consent to Receive and Sign Materials
Electronically
To confirm that you can access this information electronically, which will be similar to other
electronic notices and disclosures that we will provide to you, please verify that you were able to
read this electronic disclosure and that you also were able to print on paper or electronically save
this page for your future reference and access or that you were able to e-mail this disclosure and
consent to an address where you will be able to print on paper or save it for your future reference
and access. Further, if you consent to receive notices and disclosures exclusively in electronic
format on the terms and conditions described above, please let us know by clicking the 'I agree'
button below.
By checking the 'I Agree' box, I confirm that:
I am establishing my intent to be bound to the transaction, and indicating that I am fully
aware of the purpose for which the signature is being provided.
I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF
ELECTRONIC RECORD AND SIGNATURE DISCLOSURES document; and
I can print on paper the disclosure or save or send the disclosure to a place where I can
print it, for future reference and access; and
Until or unless I notify Pitkin County as described above, I consent to receive from
exclusively through electronic means all notices, disclosures, authorizations,
acknowledgments, and other documents that are required to be provided or made
available to me by Pitkin County during the course of my relationship with you.
Signing Documents without a Pitkin County DocuSign Account:
Pitkin County may not require all document signers to be authorized users of the Pitkin County
DocuSign Account. Please read the information below carefully and thoroughly, and if you can
access this information electronically to your satisfaction and agree to these terms and
conditions, please confirm your agreement by clicking the 'I agree' button at the bottom of this
document. When you don't have a DocuSign account, you will be provided the opportunity to
agree to the Legal Disclosure each time you open an "envelope" for signing, at this time, you can
download and retain this disclosure. Pitkin County will forward completed documents that
you've reviewed, processed or signed via email. Should you require copies of these signed
documents (e.g., if they get deleted from your email account) you should request those
documents from Pitkin County under the Colorado Open Records Act by contacting the Pitkin
County custodian who sent you the document for signature.
Signing Documents with a Pitkin County DocuSign Account:
Electronic Record and Signature Disclosure created on: 3/20/2020 3:28:13 PM
Parties agreed to: David Schneider, Curtis Reid, Adam Chenoweth
Please read the information below carefully and thoroughly, and if you can access this
information electronically to your satisfaction and agree to these terms and conditions, please
confirm your agreement by clicking the 'I agree' button at the bottom of this document.
Getting paper or electronic copies
At any time, you may request from us a paper or electronic copy of any record provided or made
available electronically to you by us. For such copies, as long as you are an authorized user of
the DocuSign system you will have the ability to download and print any documents we send to
you through your DocuSign user account for a limited period of time (usually 30 days) after such
documents are first sent to you. After such time, if you wish for us to send you paper or
electronic copies of any such documents from our office to you, you may be charged a per-page
fee. You may request delivery of such paper or electronic copies from us by following the
procedure described below.
Withdrawing your consent
If you are an authorized DocuSign Account holder, you can decide to receive notices and
disclosures from us electronically, you may at any time change your mind and tell us that
thereafter you want to receive required notices and disclosures only in paper format. Described
below is the process for informing us of your decision to receive future notices and disclosure in
paper format and also how to withdraw your consent to receive notices and disclosures
electronically.
Consequences of changing your mind
If you elect to receive required notices and disclosures only in paper format, it will slow the
speed at which we can complete certain steps in transactions with you and delivering services to
you because we will need first to send the required notices or disclosures to you in paper format,
and then wait until we receive back from you your acknowledgment of your receipt of such
paper notices or disclosures. To indicate to us that you are changing your mind, you must
withdraw your consent using the DocuSign 'Withdraw Consent' form on the signing page of your
DocuSign account. This will indicate to us that you have withdrawn your consent to receive
required notices and disclosures electronically from us and you will no longer be able to use your
DocuSign user account to receive required notices and consents electronically from us or to sign
electronically documents from us.
All notices and disclosures will be sent to you electronically
Unless you tell us otherwise in accordance with the procedures described herein, we will provide
electronically to you through your DocuSign user account all required notices, disclosures,
authorizations, acknowledgments, and other documents that are required to be provided or made
available to you during the course of our relationship with you. To reduce the chance of you
inadvertently not receiving any notice or disclosure, we prefer to provide all of the required
notices and disclosures to you by the same method and to the same address that you have given
us. Thus, you can receive all the disclosures and notices electronically or in paper format through
the paper mail delivery system. If you do not agree with this process, please let us know as
described below. Please also see the paragraph immediately above that describes the
consequences of your electing not to receive delivery of the notices and disclosures
electronically from us.
How to contact Pitkin County:
You may contact us to let us know of your changes as to how we may contact you electronically,
to request paper copies of certain information from us, and to withdraw your prior consent to
receive notices and disclosures electronically as follows:
To contact us by email send messages to Helpdesk@provelocity.com
To advise Pitkin County of your new e-mail address
To let us know of a change in your e-mail address where we should send notices and disclosures
electronically to you, you must send an email message to us at Helpdesk@provelocity.com and
in the body of such request you must state: your previous e-mail address, your new e-mail
address .
In addition, you must notify DocuSign, Inc to arrange for your new email address to be reflected
in your DocuSign account by following the process for changing e-mail in DocuSign.
To request paper or electronic copies from Pitkin County
To request delivery from us of paper or electronic copies of the notices and disclosures
previously provided by us to you electronically, you should request those documents from Pitkin
County under the Colorado Open Records Act by contacting the Pitkin County custodian who
sent you the document for signature.
To withdraw your consent with Pitkin County
To inform us that you no longer want to receive future notices and disclosures in electronic
format you may:
i. decline to sign a document from within your DocuSign account, and on the subsequent
page, select the check-box indicating you wish to withdraw your consent, or you may;
ii. send us an e-mail to Helpdesk@provelocity.com and in the body of such a request, you
must state your e-mail, full name, Postal Address, telephone number, and account
number.